Concur/T&E Lead

Description

Position Overview

Lead the Administration of the Concur Travel & Administration (T&E) expense reporting program. Train new users on the Concur software, create efficiencies in process flow and support management with ad hoc and reporting requests.

Key Job Responsibilities

Concur Administrator

• Lead the day-to-day operations of the Travel and Entertainment (“T&E”) function at PSAV, acting as the primary administrator for our Concur technology.

• Monitor the “helpdesk” inbox and resolving our employee’s issues, updating project codes into Concur’s expense and travel modules, updating location lists and any other requests for payment.

• Manage and timely resolve employee inquiries on expense report payment policies, procedures and practices. Train and assist employees on features and functions of the CONCUR Travel and Expense system , promoting a positive experience.

• Analysis and reconciliation of Corporate credit card accounts (T&E, P-Card)

• Resolve any issues with employee data and coordinate with the HRIS team for resolution.

• Submit service admin tickets on Concur support for process improvements and other troubleshooting of open issues.

• Provide expertise and training to travelers in the field regarding their concerns with their expense reports.

• Ability to understand and uphold the policies set forth in PSAV’s T&E Policy.

• Review and either Approve or Reject expense reports held in “Exception Review” and “Approved and in Accounting Review” status on Concur site.

Concur Team Lead

• Strategic leader for our T&E program at PSAV.

• Perform analysis of our T&E spend, lead audit oversight, make suggestions for overall program process improvements.

• Assist with drafting new procedures for the company and continue to add value in the overall T&E process at PSAV.

Month-End Close

• Analyze, consolidate and reconcile expense data from Concur using reporting analysis and load data into company accounting software (Oracle).

• Distribute reports to various departments.

Auditing / Oversight

• Lead role in financial oversight of our T&E spending by running strategic reports in Concur.

• Monitor Out of Pocket spend and drive compliance to our Corporate Credit Card policy.

• Perform detailed analysis of the Concur reports to monitor exceptions and infractions.

• Assist with audit requests, both by the Internal Audit Team and outside audit firms.

Job Requirements

• Previous experience with Concur administrative functions in a fast paced, high growth global environment

• Must have strong customer service background

• Ability to manage multiple tasks with strict deadlines

• Excellent verbal and written communication skills

• Proficiency in Microsoft Office applications with strong working knowledge of advanced Excel functions

• Continuous improvement attitude; ability to seek out opportunities to implement best practices

• Highly motivated, self-directed, and performance driven

• Must have strong attention to detail, and thrive in a fast paced environment

Competencies

• Attention to Communication

• Exceed Customer Expectations

• Concern for Quality

• Results Orientation

LI-EL1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)