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3.1
39 ratings
3.0
Salary & Benefits
3.2
Professional growth
3.1
Work-Life balance
2.9
Recognition & Support
3.1
Culture & Values
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24-7 Intouch is a worldwide outsourcing organization that conveys inventive, quality-driven, client support arrangements, across all industry sectors. Utilizing the most cutting-edge innovation, complete experiences, and brand experts for each record, all day, every day Intouch can give a multichannel approach, by means of voice, live talk, email, and online media management. This adjustable, client care technique permits customers to use business experiences to convey lifetime client dependability and increment steady income. Intouch Group invests wholeheartedly in making a start to finish brand arrangement for customers to make the ideal client experience. They employ a diverse workforce and pays them a cool salary package.

Company - Private
$100M to $500M
Large
Multiple locations
What departments 24-7 Intouch employees work at?
DepartmentsRatio
Customer Service49%
other occupation19.8%
Management - Other14.9%
Human Resources9.6%
General and Operations Managers6.7%
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Team

Professional experience

How many years of experience do 24-7 Intouch employees have before joining?
Years of experience at 24-7 Intouch: Newcomers: 32%, Experiencers: 21%, Experts: 19%, Veterans: 28%. 24-7 Intouch employees have less than 3 years experience on average before joining.
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Where did 24-7 Intouch employees work before joining?
Where they've worked before 24-7 Intouch: Bolder Calls, Convergys, McDonald's. Typical 24-7 Intouch employees have worked at Bolder Calls.
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Bolder Calls
Convergys
McDonald's
What industries did 24-7 Intouch employees work in previously?
Industry Background: The most typical industries of 24-7 Intouch: Consulting Companies, Niche Retailers, Computer Systems Design Companies, Limited-Service Restaurants, Business Support Companies. 24-7 Intouch employees most likely come from a Consul
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Where did 24-7 Intouch employees work before joining?
Past employers' size at 24-7 Intouch: Small: 29%, Medium: 12%, Large: 59%. Most 24-7 Intouch employees have previously worked at large companies.
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Customer Support Specialist12 weeks ago
Ahhh, I've always been curious about large corporates. Anyone here who can share their experiences at the big gigs before 24-7 Intouch?
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Sam Brewster11 weeks ago
Oh man, big companies have endless free coffee! 🥳 But beware, sometimes you feel just like a small number.
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Educational background

What did employees at 24-7 Intouch study?
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Where did employees at 24-7 Intouch study?
Metropolitan State University of Denver
St Petersburg College
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Employee data

How long do people stay in a role at 24-7 Intouch?
Time employed at 24-7 Intouch: <1: 17%, 1-3: 48%, 4-8: 35%, 9-13: 0%, 14-20: 0%, 20+: 0%. Most 24-7 Intouch employees stay with the company for 1-3 years which is less than the industry average.
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How does 24-7 Intouch rank for age & gender diversity?
Gender ratio at 24-7 Intouch: 59.9% Male and 40.1% Female. Age ratio at 24-7 Intouch: 16-20: 1%, 21-30: 64%, 31-40: 21%, 41-50: 10%, 51-60: 3%, 60+: 1%. 24-7 Intouch rates - 3.1% more female than the industry average. Most 24-7 Intouch employees are
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Career advancement

How does 24-7 Intouch rank for career advancement?
Career advancement at 24-7 Intouch: medium. 24-7 Intouch ranks medium for career advancement which is above the industry average.
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What companies do 24-7 Intouch employees go on to work at?
Future employers of 24-7 Intouch: Alorica, Amazon, AppFolio, Apple, Cognizant. People who work at 24-7 Intouch most typically go on to work for the Alorica.
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Alorica
Amazon
AppFolio
Apple
Cognizant