2.8
7 ratings
3.1
Salary & Benefits
2.7
Professional growth
2.7
Work-Life balance
2.4
Recognition & Support
3.1
Culture & Values
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Team

Professional experience

Years of experience

See how many years of experience AAA Northeast employees have under their belts from previous professional endeavours.

Top 5 previous employers

Explore the most frequent companies AAA Northeast employees worked at prior to joining AAA Northeast.
Travel Companies
Small size
Commercial Banking Companies
Large size

Industries

Check out all the different industries AAA Northeast employees have experience in.

Size of previous employers

Examine the size of the companies AAA Northeast employees worked at prior to joining AAA Northeast.

Educational background

Fields of study

Discover which fields AAA Northeast employees studied, grouped by type of degree.

Top educational institutions

See which colleges and universities AAA Northeast employees attended.
Bryant University
Community College of Rhode Island

Employee data

Length of employment

See how many years an employee typically spends working for AAA Northeast.

Age

Age distribution at AAA Northeast.

Gender ratio

See gender distribution at AAA Northeast.
GenderRatio
male50.4%
female49.6%

Top job titles

These are the top job titles at AAA Northeast.

Career advancement

Climb up the career ladder

How are the chances of advancing your career at AAA Northeast relative to the time in a position.
Medium
Years in positionPercentage who advanced
<115.8%
115.8%
234.2%
310.5%
4+23.7%

Top 5 future employers

See the list of companies most AAA Northeast employees moved on to.
Plumbing
Commercial Banking Companies
Large size
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Summary

Company information

History

AAA Northeast, located in Providence, RI, is a Consumer Services Provider that aims at remaining one of the largest and most successful not-for-profit organizations. AAA Northeast provides advocacy on behalf of all motorists and mSee more

Address

Multiple locations

Size

Large

Founded

1900

Type

Nonprofit

Industry

Plumbing / Heating / Air-Conditioning Companies, Niche Personal Services Companies, Car Repair & Maintenance Companies

Departments

Get a breakdown of the various departments at AAA Northeast, sorted by size.
FieldRatio
other occupation44.8%
Administrative14.9%
Accounting / Finance12%
Management11.8%
Travel Agents10.9%
Insurance Sales5.7%

Similar companies

Discover companies that are similar to AAA Northeast.
Plumbing
Travel Companies
Large size
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Jobs

Job openings

Job Filters

FILTER JOBS
Lead BI DeveloperAAA NortheastWest Springfield, MA
Overview: This position will oversee the design and development of Business Intelligence, data warehousing, and reporting solutions. Assess business requirements, troubleshoot issues and develop solutions to address key information needs of our...Read more
DeveloperAAA NortheastProvidence, RI
Overview: The Web Application/Database Developer will develop, support and maintain web sites, applications, and databases. Seeking Full Stack Developer with strong front end developing & implementing Dynamics CRM. Success in this role requires a person...Read more
SEO SpecialistAAA NortheastProvidence, RI
Overview: SEO enthusiast with a demonstrated track record of developing SEO programs that drive measurable audience growth and user engagement across multiple channels while contributing to wider marketing efforts. A competitive and collaborative spirit...Read more
BI DeveloperAAA NortheastMilford, CT
Overview: This position will oversee the design and development of Business Intelligence, data warehousing, and reporting solutions. Assess business requirements, troubleshoot issues and develop solutions to address key information needs of our...Read more
Security AnalystAAA NortheastProvidence, RI
Overview: The Security Analyst will support the risk management, audits, and compliance programs at AAA Northeast. Those programs align with various standards like NIST, PCI-DSS, as well as the AAA Cyber Security Quality Standard and include the...Read more
Social Media ManagerAAA NortheastProvidence, RI
Overview: The Community Manager is responsible for growing and maintaining AAA Northeast’s online community of followers. Implements engagement methods to grow brand awareness and increase sales through owned media channels. Ensures a bridge is built and...Read more
Web DeveloperAAA NortheastProvidence, RI
Overview: At AAA Northeast, the eBusiness Team is driving digital evolution through data analysis and optimization. In the past few years, we have been recognized byAdobeand byMicrosoft as key partners in digital transformation.We’re searching for Web...Read more
Systems AdministratorAAA NortheastProvidence, RI
Overview: The System Administrator supports a multi-state enterprise environment serving millions of customers/members. Responsible for system deployment, maintenance, and management across the club's infrastructure. Works under minimal supervision and...Read more
Digital Media SpecialistAAA NortheastProvidence, RI
Overview: Develop and maintain digital marketing campaigns across various digital and social channels (Display, Native, CTV, social, etc.) for various business lines and products, with a focus on driving return on ad spend and new member acquisition...Read more
Media AssociateAAA NortheastHamden, CT
Overview: Supports the media team with the planning, preparation, and implementation of marketing and media plans across all business lines. Responsible for coordinating and trafficking all creative assets and have a full understanding of media formats and...Read more
Overview: Collaborate cross-functionally to leverage data and analytics to drive our go-to-market strategies and campaigns. Responsible for planning, building, and optimizing how we engage with members through search engine marketing (SEM...Read more
Accounts Receivable AssociateAAA NortheastProvidence, RI
Overview: Provides high volume processing support of various incoming Club payments. Ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts. Additional...Read more
Accounts Payable Associate (Hybrid)AAA NortheastProvidence, RI
Overview: Processes high volume of accounts payable for numerous internal and external customers, meeting payment deadlines and ensuring procedural compliance; contacts vendors, contract facilities, members, or club employees to resolve discrepancies...Read more
Project ManagerAAA NortheastProvidence, RI
Overview: Are you a project manager with a proven track record leading cross-functional teams on large, complex, multi-stream initiatives? We’re looking for a collaborative, action-oriented project leader. The ideal candidate will help us modernize and...Read more
Overview: Responsible for all tasks related to Fleet inventory including sourcing, negotiating price, purchasing, stocking and issuing repair parts, service equipment, personal protective equipment, general supplies and batteries. Utilizes Fleet...Read more
Road Svc DispatcherAAA NortheastStamford, CT
Overview: This position would be a hybrid role, which means that you will typically spend 3 days of your work week working onsite at a AAA Northeast location and 2 days of your work week working from a remote location. You have applied to a hybrid position...Read more
Manager, Life Insurance SalesAAA NortheastBurlington, MA
Overview: Build and manage the Life & Annuity sales and service team, partner with senior management, Insurance Marketing, and AAA Life to develop and execute the business strategy, focusing on Agency growth and profitability. Manage the P as a separate...Read more
Insurance Sales Team SupervisorAAA NortheastMarlborough, MA
Overview: $2,500.00 sign-on bonus!Supervises and coordinates assigned branch territory insurance sales and service activity to achieveteam goals; monitors agent performance and provides guidance, ensuring a high level of Five DiamondService delivery to...Read more
Life Insurance AgentAAA NortheastHamden, CT
Overview: $2,500 sign-on bonus!The Life & Annuity Agent will generate new life & annuity business through multiple lead sources to maintain a consistent sales pipeline to achieve monthly sales targets. Provides five diamond member service and serves the...Read more
3rd shift - Dispatch Supervisor (hybrid)AAA NortheastProvidence, RI
Overview: Eligible applicants must live within a commutable distance to Providence, RI to be considered for work from home opportunities. You have applied to a work from home position, and as such, you will be required to meet specific work from home...Read more
Retail Sales Representative - Key HolderAAA NortheastFramingham, MA
Overview: Jump-start your career with AAA Northeast! Take your sales and customer service skills to the next level by joining our branchteam! Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn...Read more
Professional Driving School InstructorAAA NortheastSouth Dennis, MA
Overview: AAA Driver Training has an exciting opportunity for Massachusetts Certified Driving Instructors to join our AAA TEAM!Pay range: $18-25Spanish and bi-lingual opportunities available *Outstanding benefits package*Voted one of the BEST Places to...Read more
Overview: AAA Driver Training has an exciting opportunity for Rhode Island Certified Driving Instructors to join our AAA TEAM!Spanish and bi-lingual opportunities available Pay range: $17 - 22*Outstanding benefits package*Voted one of the BEST Places to...Read more
Roadside Assistance Tech - BatteryAAA NortheastProvidence, RI
Overview: The Battery Service Tech is responsible for supporting and promoting the goals of the battery program. This position is also responsible for providing safe and best in class roadside service solutions for AAA members and to ensure positive member...Read more
Insurance AgentAAA NortheastFair Lawn, NJ
Overview: $2,500.00 sign-on bonus!Sells all Insurance products, meeting sales and quality goals; follows prescribed department policies and procedures to ensure accurate processing of payments and client information; provides Five Diamond Service delivery...Read more
Show more jobs
48 more jobs

Closed jobs

Closed Job Filters

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Description JOB RESPONSIBILITIES Utilizes Touchpoints &amp; cross selling techniques to promote positive member relations and enhance the value of Club membership. Promote the sales of primary andRead more
Insurance Agent TraineeAAA NortheastNarragansett, RI
RESPONSIBILITIES: • Sells all Insurance Agency products and services; primarily homeowner and personal automobile coverage, with target quarterly sales goals. • Compiles coverage and ratingRead more
RESPONSIBILITIES Utilizes Touchpoints & cross selling techniques to promote positive member relations and enhance the value of Club membership. Promote the sales of primary and associate memberships,Read more
Assistant Branch ManagerAAA NortheastProvidence, RI
Description JOB RESPONSIBILITIES: Routinely assists the Branch Manager in the daily operation of the branch. Completes various reports. Responsible for opening and closing out the cash drawers on aRead more
Supervisor, Business OperationsAAA NortheastProvidence, RI
Description Summary This position is responsible assisting the Sr. Manager with ongoing analysis and report of business line performance data for the Club’s Travel business. Using data for the TravelRead more
Manager, DispatchAAA NortheastProvidence, RI
Description SUMMARY: Manages the daily activities of the dispatch function of the Automotive Services Internal Operation, overseeing, processing and dispatching of Road Service requests. EnsuresRead more
Insurance ReceptionistAAA NortheastProvidence, RI
Description SUMMARY: Answers and routes all incoming calls for the Insurance Agency; answers routine inquiries; handles any overflow call volume from Agency Call Center; provides excellent customerRead more
Branch Sales & Service RepresentativeAAA NortheastFramingham, MA
Description JOB RESPONSIBILITIES Utilizes Touchpoints &amp; cross selling techniques to promote positive member relations and enhance the value of Club membership. Promote the sales of primary andRead more
RESPONSIBILITIES: • Receives incoming calls from prospective and current Club members, selling new memberships, upgrades, Associate memberships and/or additional products and services as part of theRead more
Branch Marketing Manager - ProvidenceAAA NortheastProvidence, RI
RESPONSIBILITIES Manage new branch and branch relocation Marketing strategy. Provides leadership to the function and/or staff, ensuring proper staffing and training levels of all team members with aRead more
Travel AgentAAA NortheastProvidence, RI
Description Summary: Sells travel agency products and services to clients, focusing on promoting preferred and group products while ensuring the delivery of Five Diamond Service; builds relationshipsRead more
## DescriptionStart your career at AAA! AAA Northeast is hiring full time experienced, sales & service-focused Membership Call Center Representatives. We offer performance-driven incentives,Read more
Quality Assurance - Support CoordinatorAAA NortheastProvidence, RI
Requisition Number 19-1194 Title Quality Assurance - Support Coordinator City Providence State RI Status Full-Time Type of Position Regular Schedule Monday - Friday 8:30am-5pm Description SUMMARY TheRead more
ManagerAAA NortheastFramingham, MA
## DescriptionSUMMARY:Manages the travel function across branch locations to increase sales revenue. Works closely with branch management to facilitate Five Diamond Service delivery. Manages theRead more
Manager, Member RelationsAAA NortheastProvidence, RI
Description SUMMARY: Under general direction from the Director, oversees the day-to-day operations of the Member Relations Call Center function, ensuring that member complaints are resolved at theRead more
## Description JOB RESPONSIBILITIES: * Receives incoming calls from prospective and current Club members, selling new memberships, upgrades, Associate memberships and/or additional products andRead more
Branch ManagerAAA NortheastNanuet, NY
Description JOB RESPONSIBILITIES: Manages the employment process in a branch location, including hiring, training and performance management of staff and authorization of personnel and salary actions.Read more
ManagerAAA NortheastSmithtown, NY
## DescriptionJOB RESPONSIBILITIES:* Manages the employment process in a branch location, including hiring, training and performance management of staff and authorization of personnel and salaryRead more
ManagerAAA NortheastNanuet, NY
## DescriptionJOB RESPONSIBILITIES:* Manages the employment process in a branch location, including hiring, training and performance management of staff and authorization of personnel and salaryRead more
Travel Product SpecialistAAA NortheastProvidence, RI
## Description SUMMARY Oversees and coordinates the building, communication, booking and operations of AAA Travel products; builds relationships with Travel Agents association wide and vendors toRead more
MechanicAAA NortheastAvon, MA
RESPONSIBILITIES: • Schedule and perform preventative maintenance and repairs on AAA owned fleet vehicles. • Test parts and systems to ensure that they are working properly • Identify mechanicalRead more
Customer ServiceAAA NortheastBoston, MA
## DescriptionJOB RESPONSIBILITIESUtilizes Touchpoints & cross selling techniques to promote positive member relations and enhance the value of Club membership.Promote the sales of primary andRead more
Customer serviceAAA NortheastSmithtown, NY
## DescriptionJOB RESPONSIBILITIESUtilizes Touchpoints & cross selling techniques to promote positive member relations and enhance the value of Club membership.Promote the sales of primary andRead more
Director, Financial Planning & AnalysisAAA NortheastProvidence County, RI
SUMMARY: The Director, Financial Planning & Analysis (FP&A) will be responsible for leading the FP&A processes for the Club, including coordinating, consolidating, and interpreting data to ensureRead more
Travel Call Center SupervisorAAA NortheastProvidence, RI
RESPONSIBILITIES: • Supervises, monitors and provides day-to-day direction of employees in the Travel Lead Center to ensure both the attainment of productivity and product mix goals and the deliveryRead more
Description JOB RESPONSIBILITIES Utilizes Touchpoints &amp; cross selling techniques to promote positive member relations and enhance the value of Club membership. Promote the sales of primary andRead more
Membership Experience AnalystAAA NortheastProvidence, RI
RESPONSIBILITIES: Collects and analyze membership experience data, business operations data and evaluates data to gain insight to business operations and member experience; interprets data andRead more
Data Analyst InternAAA NortheastProvidence, RI
Description AAA Northeasts internship and co-op program is designed to provide undergraduate students with real work experience that allows them to apply theoretical knowledge to the workplace.Read more
Organizational Development TrainerAAA NortheastProvidence, RI
RESPONSIBILITIES: Utilizes sound instructional design methodologies to create materials for sales training, including the development of: pre-work, post-session learning, participant materials,Read more
Financial Services RepresentativeAAA NortheastBurlington, MA
Description SUMMARY: Assists members with all phases of loan application and loan processing, providing financial services information, employing Five Diamond Service in all interactions. AnswersRead more
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Q&A about AAA Northeast

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Q: What’s the gender distribution at AAA Northeast?
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A: 49.6% female, 50.4% male.
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Q: When was AAA Northeast founded?
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A: 1900.
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Q: What industry is AAA Northeast in?
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A: Customer Service.
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Q: what are the chances of career advancement at AAA Northeast?
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A: medium.
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Q: What’s the average length of tenure at AAA Northeast?
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A: Typically 4-8 year(s).
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Q: what kind of companies did AAA Northeast employees work for?
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A: Large companies before AAA Northeast.
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Q: Top future employers of AAA Northeast employees?
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A: AAA, Bank of America, Brown University, Children's Friend, Citizens Bank, CVS Health, IGT, State of Rhode Island.
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Q: Who are the top previous employers of AAA Northeast employees?
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A: AAA New York, Bank of America, Citizens Bank, Cox Communications, Fidelity Investments, Macy's, MetLife, North Star Marketing.
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Q: How old are AAA Northeast’s employees in general?
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A: 21-30.
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Q: What were AAA Northeast’s employees' top fields of study?
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A: No higher education, Bachelor of Science, Bachelor of Arts.
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Q: How long did you work for AAA Northeast?
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Q: How long is the hiring process for AAA Northeast?
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Q: which days AAA Northeast pays their employees?
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Q: Did you leave AAA Northeast on good terms?
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Q: Where did you study before joining AAA Northeast?
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Q: how are the working hours at AAA Northeast?
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Q: Does AAA Northeast hire people with a criminal record?
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Q: Where were you before joining AAA Northeast?
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Q: they accept people without college degrees at AAA Northeast?
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Reviews

2.8
7 ratings
3.1
Salary & Benefits
2.7
Professional growth
2.7
Work-Life balance
2.4
Recognition & Support
3.1
Culture & Values
Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
Add review

Learning experience

3.4
Dispatcher - Newburgh, NY - November 30, 2021
Like every job it has its good points and bad points. I met people that I now call friends for life. I learned a lot working there and if I could go back to work for AAA I would. I miss the fun and miss the joy I had knowing that I was great at my job and I was helping people in need.
Ratings
5/5
Salary & Benefits
3/5
Professional Growth
2/5
Work-Life Balance
3/5
Recognition & Support
4/5
Culture & Values
Pros
Special occasion lunches, friends, and benefits
Cons
Management needs improvement.

Would have been better with different co-workers

2.6
Succasunna, NJ - November 15, 2021
I was treated terribly at the branch I worked at. The district manager was wonderful however and it was always a bright part of my workday when he was there. The manager was at times unprofessional, even discussing my salary in front of a co-worker. Much of the staff did a lot of gossiping and bullying when they should have been taking care of the AAA members. That is why I was there and they tried unsuccessfully to ruin my experience. I focused on the members and minded my own business. I had to report issues to HR on more than one occasion. I would have likely had a better experience at a different branch. I would consider working for AAA in the future, albeit in a work from home setting. I certainly learned a lot and the higher ups were very pleasant- too bad I didn't work directly with them.
Ratings
2/5
Salary & Benefits
3/5
Professional Growth
3/5
Work-Life Balance
2/5
Recognition & Support
3/5
Culture & Values
Pros
training program, supportive Human Resources
Cons
working Saturdays, the staff I personally worked with

Great until new CEO and army of friends hired as VP's.

1.6
Providence, RI - July 21, 2021
The corporate culture with the new CEO became fixated with new technology that performed badly and negatively impacted customer service.
Ratings
3/5
Salary & Benefits
2/5
Professional Growth
1/5
Work-Life Balance
1/5
Recognition & Support
1/5
Culture & Values
Pros
Used to be a customer centric company.
Cons
The corporate culture is now terrible.

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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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