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Access Coordinator job

AAA MountainWestScottsdale, AZ
AAA MountainWest jobs

Company

Skills

Benefits

Company Description

AAA MountainWest is a not-revenue driven firm of clubs providing services in excess of 50 million individuals in America and Canada. AAA MW was established in the year 1902. The company is providing these services from 1927. It has assisted its clientele with making the most of their vehicles while meeting their protection, travel arranging and roadside assistance. The Club is providing services to a gigantic number of individuals I-e in excess of 180,000 in Montana, Wyoming, and Alaska. In addition, the outlets of the company operating in Billings, Bozeman, Great Falls, Kalispell, Missoula, Hamilton, Cheyenne, Anchorage, and Helena are also providing remarkable services to the customers. AAA MountainWest gives roadside assistance, insurance and travel requirements, auto glass repairing and financial services to the individuals and general society. Steer by an unequivocal obligation to plan and secure the individuals on their excursion through life in the Mountain West.

Job Description

To provide support for our customers with managed access and residential gated community services, including building jobs, troubleshooting, technician dispatching, changes in controls and continued customer support;

Essential Functions:

Job set up for managed access and gated community customers;

Provide trouble shooting and client support for clients with contracted services;

Schedule techs for assignments;

Management and updating of current databases for clients;

Generate, review and distribute reports when requested;

Knowledge and Skills:

1 or more years’ experience in access software, alarms or similar field in a benefit. EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES: Strong customer service skills (via phone/e-mail or in person) Great attitude Strong attention to detail Working knowledge of Word/Excel/Outlook Moderate phone call volume (Primarily inbound) Data Entry Ability to follow instructions Ability to work on the phone and computer the entire shift Ability and willingness to learn how to use specific software required for this position Coordinate with field staff/scheduling Assist Installation technicians/building software Responsible and reliable - Punctuality is a must Ability to pass background check/Drug test screening Be at least 18 years of age; Be a US Citizen or authorized by law to be employed in the U.S.; Be a high school graduate or have a GED.

Work Location: North Scottsdale,AZ

Full time position What we offer; Medical, Dental Vision, 401k Match at 2%,3%, AAA Membership, Vacation, PTO. AAA acquired SAFE Security and Safeguard with the vision to become the most trusted smart home security brand in this industry. With your help, we aspire to provide the same peace of mind at home as we have provided on the roads for the last 100 years."

#CIN

TASKS

  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Vision InsuranceHealth Insurance
Dental Insurance401K Plan
Vacation & Paid Time Off

AAA MountainWest

Type

Company - Public

Size

Small

Revenue

$10M to $25M

Location

Multiple locations

Founded

1902

CEO

Todd Burger

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Director, Partnerships & InnovationAAA MountainWestWalnut Creek, CA
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
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We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
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We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
Customer Service/DMV TechAAA MountainWestBozeman, MT
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more
Insurance Sales RepresentativeAAA MountainWestBozeman, MT
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative...Read more

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Certified Auto TechnicianAAA MountainWestChandler, AZ
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
Insurance Sales AgentAAA MountainWestCheyenne, WY
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
Residential InstallerAAA MountainWestConcord, CA
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
Residential InstallerAAA MountainWestSacramento, CA
We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission toRead more
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