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Account Manager, Healthcare Provider job

InformaticaNew York, NY
Informatica jobs

Company

Skills

Company Description

Informatica helps you make data ready for use in any way possible, so you can put truly great data at the center of everything you do. Working with a robust ecosystem of more than 400 global partners—including the leading systems integrators, resellers, and ISVs—Informatica enables you to access, integrate, and trust your information assets and receive maximum value from your investment. Tap into our deep industry knowledge, extensive systems integration and services expertise, specialized solutions, and proven capabilities.

Job Description

The Account Manager, Healthcare Commercial Sales, directly sells enterprise software solutions across the breadth of the companys products and drive incremental license and subscription revenue. This role develops and owns the relationship within assigned accounts/territory and maximizes Informaticas footprint within them. Incumbents effectively collaborate with other teams, including pre-sales, professional services, marketing, channel management, finance and customer support, as well as external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customers location is regularly expected and key to the performance of the role. Travel is up to and may exceed 50%, based on the needs of the business.

ESSENTIAL DUTIES & RESPONSIBILITIES

Expands sales within existing and/or new accounts while building relationships with key decision makers.
Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informaticas solutions to customer business requirements.
Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
Collaborates with Marketing to develop an effective plan for the accounts, to include events, seminars, and roadmap sessions.
Promotes Informaticas products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
Provides customer feedback to internal stakeholders for product, systems, and process improvements.
At this level, incumbents will have expert-level knowledge of selling the companys products and services.
Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped portfolio sales role levels.
Incumbents routinely sell-to and interact with executive-level customer decision makers, to include up to CXO levels.

KNOWLEDGE & SKILLS

Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
Deep industry knowledge and understanding of a customers decision-making process, goals, strategies, and business objectives.
Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
Complete, big-picture understanding of the business and technical contexts of key accounts.
Driven, self-starter who exudes leadership on account set and compels others to get on board.
Fully adept at consultative effectiveness and establishing trust with internal and external customers.
Fully functional knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.

EDUCATION & EXPERIENCE

BA/BS or equivalent educational background is preferred.
8+ years of relevant professional experience

TASKS

  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Resolve customer complaints regarding sales and service.
  • Review operational records and reports to project sales and determine profitability.
  • Oversee regional and local sales managers and their staffs.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Informatica

Type

Company - Private

Size

Large

Revenue

$10M to $25M

Location

125 Park Avenue Room 1510New York, NY, 10017and others

Industry

Computer/Internet

Founded

1993

CEO

Patrick K. S. Ho

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