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About Account Service Representative

What does an Account Service Representative do?

As Account Service Representatives, we are responsible for addressing customer complaints and queries of assigned clients. We upsell products and services and approach new clients. We collaborate with account managers and submit reports to the upper management team. Managing customer financial accounts and records within the organization is one of our main responsibilities. We manage all company accounts and monitor customer inquiries to resolve problems. Working as Account Service Representatives, we analyze customer requirements and manage all communication with customers over phone or email. We also provide technical support to all customers.

Core tasks:

  • ensure compliance with company policies and regulations
  • administer customer complaints
  • develop initiatives to promote sales

Insights

How Many Years of Experience Do Professionals Need Before Becoming Account Service Representative?
On average, people work 3-5 years in other positions prior to becoming a Account Service Representative.
How Long Do Account Service Representative Employees Typically Stay in Their Roles?
On average, Account Service Representatives works in this position for 3-5 years across multiple employers.
What Is the Job Hopper Score for Account Service Representative Employees?
Moderate job changes in Account Service Representative, showing some career movement without excessive turnover.

Career path

Path to job

How long does a Account Service Representative work in this position across multiple employers?
27 %
Customer Service Representative
Avg. length of tenure:3 years
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9 %
Account Manager
Avg. length of tenure:3 years
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Read more
Discover a Account Service Representative's areas of knowledge sorted by their majors.
Explore the list of higher education institutions that a Account Service Representative typically studied at.
Penn State University
San Diego State University

Path after job

Community

Demographics

What Is the Age and Gender Ratio of Account Service Representative Employees?
Gender ratio in Account Service Representative position: 0.482198507885542 Male and 0.517801492114458 Female. Age ratio in Account Service Representative position: 16-20: 10%, 21-30: 73%, 31-40: 12%, 41-50: 4%, 51-60: 1%, 60+: 0%. Account Service Representative position is predominantly female (51.8%) with the largest age group being 21-30 years old, followed by 31-40 years old.

Workplaces

Who Are the Top Employers for Account Service Representative?
Top employers of Account Service Representative position: Dell EMC, McGriff, Seibels & Williams, MetroPCS. People who work in Account Service Representative position most typically go on to work for the Dell EMC.
Dell EMC
McGriff, Seibels & Williams
MetroPCS
What Industries Does Account Service Representative Typically Have Experience In?
Industry Background: The most typical industries of Account Service Representative: Finance & Insurance, Information Technology, Manufacturing, Publishing & Broadcasting, Health Care. Account Service Representative employees most likely come from a Finance & Insurance industry background.

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Discussion about Account Service Representative

Want to know more about Account Service Representative position?
Share your thoughts and ideas about Account Service Representative position with others in our community.
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What type of certification do I need for Account Service Representative?
What will I do if I get hired as an Account Service Representative?
What are the main requirements for an Account Service Representative?
Do freelancers work as an Account Service Representative?
Is the interview process long and complicated?
How do you get hired as an Account Service Representative?
Are the working conditions good if you work as an Account Service Representative?
I’m interested in working as an Account Service Representative, is it worth it financially?
What do people working as an Account Service Representative wear?
Does job growth for an Account Service Representative look promising?
Which educational institutions give the most Account Service Representative to the world?
How balanced is the gender diversity among people working as an Account Service Representative?
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Sophie HayesFebruary 12, 2021
This is a well balanced profession, about half of the people are women.
What is the most common age of an Account Service Representative?
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Sophie HayesFebruary 12, 2021
The average age is 26
Is an Account Service Representative considered to be a junior profession?
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Sophie HayesFebruary 12, 2021
4 years of experience is needed on average for an Account Service Representative.
Which industries are highly likely to employ an Account Service Representative?
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Benjamin GardnerFebruary 12, 2021
Information is typical for an Account Service Representative to work in.
Is a degree needed to work as an Account Service Representative?
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Sophie HayesFebruary 12, 2021
You should be fine with No higher education
As an Account Service Representative, which company should I definitely check out for jobs?
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Liam BrownFebruary 12, 2021
Dell EMC, McGriff, Seibels & Williams, MetroPCS, NBCUniversal and T-Mobile has the most employees.
How many years do people spend as an Account Service Representative in their career path?
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Isabella HolmesFebruary 12, 2021
On average people change after 4 years.
How frequently people change companies if they work as an Account Service Representative?
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Liam BrownFebruary 12, 2021
A typical Account Service Representative might work for one or two companies.
From which job titles people come from to work as an Account Service Representative?
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Isabella HolmesFebruary 12, 2021
Customer Service Representative, Account Manager or Account Executive are the typical prior positions for an Account Service Representative
What are the typical next steps for someone working as an Account Service Representative?
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Liam BrownFebruary 12, 2021
Account Manager, Account Executive or Customer Service Representative can be a good next step
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Disclaimer

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