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Adjuster, Claims job

JM&A GroupDeerfield Beach, FL
JM&A Group jobs

Company

Salary

Company Description

JM&A Group is a privately-held automotive company known for its specialties, including Vehicle Protection, Prepaid Maintenance, F&I Training, Dealer Training, Virtual Training, GAP Claims, F&I Consulting, In-Store Dealer Support, and Finance & Insurance. The mission of the company is to increase the bottom-line profits of dealers. Headquartered in Deerfield Beach, FL, the automotive company was founded in 1978. JM&A Group believes in the values of engagement, innovation, teamwork, accountability, diversity, accessibility, and integrity. The automotive company employs more than 1000 employees and invites more individuals to join the company. JM&A Group is a place where one can find a friendly working environment with employee benefits such as free gym membership, free lunch or snacks, commuter checks & assistance, life, health, medical & disability insurance, and retirement benefits.

Job Description

Overview


JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealers achieve unsurpassed levels of performance. JM&A Group provides more than 3,800 dealerships with a variety of products and services, such as new and used vehicle protection plans, pre-paid maintenance plans and GAP protection programs. Among JM&A Group’s competitive advantages is its robust training and consulting services for F&I professionals, and the company is actively evolving to meet consumer preferences to remain a market leader and a partner of choice.

Job Description


JM&A Group is in search of a Claims Adjuster, responsibilities include but are not limited to:
  • Responsible for reviewing, analyzing and processing claims for the GAP and/or Theft products
  • Accurately investigate and adjudicate claims in accordance with the contract/addendum, while adhering to internal policies and procedures
  • Work closely with JM&A associates, customers, lenders, dealerships, insurance companies and third party F&I product providers
  • Responsible for efficiently managing an inventory of claims and balancing workload between new claims, existing claims, and managing their follow up in a timely manner
  • Review and adjust claims as needed to ensure accuracy of data entry and claims processing that is in adherence with contract terms / departmental policy and procedure
  • Review insurance company vehicle evaluations for accuracy and completion of key details and follow up with insurance company when discrepancies are found (options, assessments, etc.).
  • Obtain and review vehicle retail valuations (E.g. NADA Valuation) in accordance with addendum/contract requirements
  • Obtain and administer internal and external F&I product refunds as required for each claim
  • Communicate with all parties related to the claim such as; contract holders, lenders, insurance companies, etc.
  • Assume roles within the department as business needs arise
Job Requirements
  • Licensed Adjuster for the State of Florida required at the time of employment or within 60 days of hire
  • Consistently deliver a remarkable customer service experience through handling claims
  • Ability to handle multiple tasks in a high volume claims environment with above average organization and time management skills
  • Have a thorough understanding of the entire claim process, including but not limited to
    • Indexing, attaching and accurate data entry of claim documents
    • Ability to follow up and secure information necessary to process a claim
    • Ability to provide a thorough and understandable explanation of contract provisions.
  • Proficiency in usage of claims applications and tools; this includes but is not limited to the claim system(s), Mainframe system, Sharepoint and vehicle valuation guides
  • Comfortable with changes related to technology
  • Consistently demonstrates sound judgement and decision quality
  • Highly organized and detail-oriented
  • Ability to work independently
  • Strong written and verbal communication skills
  • Strong problem solving and analytical skills
  • High school diploma or equivalent required
Estimated annual salary
$47,595
average
Minimum
$41,657
Maximum
$58,528

JM&A Group

Type

Company - Private

Size

Medium

Location

Multiple locations

Founded

1978

CEO

Forrest Heathcott

Job Filters

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Sr. Finance & Quality Control AnalystJM&A GroupDeerfield Beach, FL
OverviewJM&A Group, a leader in the F&I industry for more than 40 years, serves more than 3,800 automotive dealerships nationwide. Comprised of Jim Moran & Associates, Inc. (JM&A), Fidelity Warranty Services, Inc. (FWS), Fidelity Insurance Agency, and...Read more
Strategy LeadJM&A GroupDeerfield Beach, FL
Overview About JM Family Enterprises, Inc. JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $18 billion in revenue and more than 4,000 associates. Rooted in automotive and united in its...Read more

Closed Job Filters

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Intern, LegalJM&A GroupDeerfield Beach, FL
Overview JM Family Enterprises, Inc . is one of the largest, most innovative and diversified companies in the automotive industry. JM Family has been on Fortune Magazine's Best Companies to Work ForRead more
Sr. Customer Service RepresentativeJM&A GroupDeerfield Beach, FL
Overview JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealersRead more
Adjuster, ClaimsJM&A GroupDeerfield Beach, FL
Overview JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealersRead more
F&I SpecialistJM&A GroupDeerfield Beach, FL
JM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealers achieveRead more
Sr. Customer Service RepresentativeJM&A GroupPompano Beach, FL
OverviewJM&A Group is one of the largest independent providers of finance and insurance (F&I) products in the automotive industry. For nearly 40 years, the company has helped automobile dealersRead more
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