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Administrative Assistant Real Estate job

The Chabris GroupCincinnati, OH
The Chabris Group jobs

Company

Salary

Skills

Job Description

Job Description

Love people? Love great systems? Ready to work with The Chabris Group, Cincinnati's top real estate sales and service team? We've seen massive growth and need your help! 

Our Administrative Assistant will possess the energy to conquer our real estate galaxy. You will work with our awesome agents to provide their clients with a 5-Star experience through listing and transaction coordination. Each day is unique and presents its own set of challenges. Are you are an Admin Jedi and ready to join forces?

The top candidate will be willing to go above and beyond their duties and is excited about the opportunity for growth and expansion.

We are interested in someone with a proven track record of creating and implementing systems and procedures in an office atmosphere and who pays special attention to detail. This person will have a strong sense of urgency and must enjoy "to-do lists". They will be an “outside the box” thinker and problem solver.

It is important that this individual is upbeat, is extremely computer savvy, is competitive and loves the excitement of a busy office. This person will be ready to conquer the world with the team!

This individual has never met a stranger. He or she understands the importance of first impressions as well as an exceptional service experience. Customer service - to our clients and to our colleagues - is near and dear to this individual because people matter most.

Compensation:

$40,000 - $45,000 annually

Responsibilities:
  • Help organize community outreach events to improve our standing in the local area
  • Provide exceptional customer service as the point person for complaints or questions and resolve issues quickly to improve customer retention and referral rates
  • Utilize social media and blogging to gain attention to our brand
  • Continually improve skills via training and online research
  • Facilitate communication between our customers and team to ensure customer satisfaction
  • Communicate changes and issues from clients to the rest of the team so they are resolved efficiently
  • Responsible for front and back-office support, pre-listing listing management, and contract to post-close transaction
  • Responsible for Administrative Assistant and daily administrative tasks and duties (phones, supplies, office management, calendars, etc.)
  • Responsible for coordinating activities related to sales and customer service
  • Responsible for regular and routine correspondence with Clients
  • Responsible for planning and organizing Client Care events and gift distribution
  • Responsible for planning Team events and procuring team supplies as needed
  • Responsible for Vendor Management
  • Ability to coordinate and maintain follow-up on client listings and many projects/tasks simultaneously
Qualifications:
  • A valid Real Estate License is required for this job
  • Technologically savvy; able to learn new programs quickly and troubleshoot common issues
  • High school diploma or GED required
  • Communicate clearly both written and verbally
  • Customer service experience in the real estate industry is preferred
  • Attention to detail and keen organization skills are needed
About Company

Who are we? 

The Chabris Group is Cincinnati's #1 residential real estate sales team. Our mission is to provide unparalleled real estate experience by delivering superior service, expertise and performance. We are 100% committed to unparalleled service and 100% committed to serving as many families as possible. We only succeed when our clients do, and our clients' success is a direct result of the standards we maintain. We believe in integrity, productivity, accountability, intentionality, camaraderie and collaboration. 

Who are we looking for? 

This individual has never met a stranger. He or she understands the importance of first impressions as well as an exceptional service experience. Customer service - to our clients and to our colleagues - is near and dear to this individual because people matter most.

Estimated annual salary
$41,895
average
Minimum
$33,011
Maximum
$48,457

TASKS

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

The Chabris Group

Size

Small

Revenue

$1M to $5M

Location

Multiple locations

Industry

Real Estate Firms
Real Estate Agencies & Brokerages Firms

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