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Administrative Customer Service job

VP Racing FuelsSan Antonio, TX
VP Racing Fuels jobs

Company

Salary

Skills

Job Description

Job Description

VP Racing Fuels, the World Leader in Performance Fuel Technology is looking for an experienced Administrative Assistant to assist with organizing and implementing daily office operations and procedures. We are looking for an experienced responsible person to perform a variety of administrative and clerical tasks. Duties include providing support to the Consumer Products department staff, while assisting in the daily office needs and general administrative activities.

Role and Responsibilities

  • Organize and schedule appointments
  • Planning meetings and take detailed minutes
  • Answer and direct phone calls
  • Write and distribute email, correspondence memos and letters
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Update and maintain customer list
  • Book travel arrangements
  • Submit and reconcile expense reports
  • Act as the point of contact for internal and external clients
  • Knowledge of office managements systems and procedures
  • Keep calendars and remind all parties of upcoming events
  • Help to immediately resolve and mediate customer complaints
  • Process incoming purchase orders
  • Resolve administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions
  • Run in-office and out-of-office errands for upper office staff and executives
  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Possess excellent time management skills and ability to prioritize work
  • Attention to detail and problem solving skills
  • Excellent customer service skills

Qualifications and Education Requirements

  • Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
  • Reporting Skills, Writing Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving, Verbal Communication, Inventory Control, Supply Management, and Client Relationships
  • BS/BA in business administration or relative field or 5 years' experience

Preferred Skills

  • Knowledge of NetSuite (ERP/CRM), EDI and SPS Commerce applications
  • Familiar with WERCSmart platforms or related regulatory support retail data links
Associated topics: answer, client service, customer, customer care, customer service, phone call, representative, service representative, support specialist, trouble resolution
Estimated annual salary
$31,523
average
Minimum
$26,246
Maximum
$36,707

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

VP Racing Fuels

Type

Company - Public

Size

Small

Revenue

$25M to $50M

Location

San Antonio, TX, and others

Industry

Retail

Founded

1974

Job Filters

FILTER JOBS
Call Center RepresentativeVP Racing FuelsSan Antonio, TX
TITLE: CALL CENTER REPRESENTATIVE FLSA Classification: Non-Exempt Department: Marketing Reports to: Lead Call Center Rep POSITION DUTIES and RESPONSIBILITIES: Promote products and services over the phone. Set appointments and follow up with prospects via...Read more
2nd Shift Warehouse ManagerVP Racing FuelsElmendorf, TX
2nd Shift Warehouse / Production Manager Reports to: Director of Operations Dept: Production POSITION STATUS: FULL-TIME HOURS PER WEEK: 40+ FLSA CLASS: EXEMPT POSITION DUTIES and RESPONSIBILITIES: § Manages daily operations of production and the warehouse...Read more
Truck DriverVP Racing FuelsNewark, DE
TITLE: Commercial Truck Driver FLSA Classification: Exempt Department: Transportation Reports to: Regional Director POSITION DUTIES and RESPONSIBILITIES: Responsible for the safe and secure transportation of product to scheduled destination. Operate trucks...Read more
Yard DriverVP Racing FuelsElmendorf, TX
TITLE: Yard Driver FLSA Classification: Non- Exempt Department: Production Reports to: Production Manager Essential Duties and Responsibilities: Responsible for driving the provided tractor/yard mule. Responsible for the safe and secure transportation of...Read more
Product ManagerVP Racing FuelsSan Antonio, TX
TITLE: Product Manager FLSA Classification: Non-Exempt Department: Marketing Reports to: Marketing Director Summary: Within the Packaged Fuels, Additives, and Lubricant’s space we are currently looking for a Product Manager to join our team. In this role...Read more

Closed Job Filters

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LAB & COMPLIANCE TECHVP Racing FuelsSan Antonio, TX
TITLE: Lab and Compliance Tech Salary Range : DOE FLSA Classification: Exempt Department: Plant R eports to: Director of Operations Essential Duties and Responsibilities: Perform quality control testsRead more
BRAND ACTIVATION SPECIALISTVP Racing FuelsCharlotte, NC
BRAND ACTIVATION SPECIALIST   Position Summary The Brand Activation Specialist collaborates closely with Sales and Marketing to develop and implement a successful marketing strategy forRead more
DEMAND MARKETING MANAGERVP Racing FuelsCharlotte, NC
  Demand Marketing Manager   Position Summary You will plan, execute, and optimize marketing campaigns to generate measurable brand/product awareness and demand that result in sales. ThisRead more
RETAIL GRAPHIC DESIGNERVP Racing FuelsCharlotte, NC
TITLE: RETAIL GRAPHIC DESIGNER FLSA Classification: Exempt Department: Marketing Reports to: Vice President of Marketing   Description: VP Racing Fuels is seeking a passionate Retail GraphicRead more
Digital Marketing ManagerVP Racing FuelsCharlotte, NC
Title: DIGITAL MARKETING MANAGER Department: MARKETING Reports to: VICE PRESIDENT OF MARKETING     POSITION SUMMARY You will plan, execute, and optimize digital marketing campaigns toRead more
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