ADT

This is a mixed bag, because they do have work, and we had been given multitudes of hours, in which we could earn overtime. Reimbursement of mileage was non-existent, even though we used our vehicles for their company's benefit, as a contractor. The law clearly states you MUST reimburse mileage as per the Federal Guidelines. Pay was not high and even others that were full time were underpaid for the work and stress they went through. Managers did a good job of helping, but the issue was at a higher level than our immediate managers.

2+ years. in short Good luck on getting a leave of absent for losing a loved one or family member going thou a medical issue. good luck on getting a raise in the 2 years i got a 25 cent raise. if you wanna train they will have you train agents that are making 3 dollars more than you if you bring it up they will shame you. if you like knowing what you have to focus on to get good scores good luck they will change the metrics every other month and gas light you when you bring it up. need time off due to mental health welp you better have pto if not good luck if there is a bad survey about the company they will bring it up in a meeting and if you say anything the managers do not agree with you, youll get the cold shoulder for a while. new programs need training you are told to do it on your free time hard to do when they always have a hold of 200+ members so have fun on your break trying to train yourself.

I worked here when it used to be Protection 1. That company cared about employees and its customers. Then to two companies merged and it became a nightmare. They let must of the good employees go from Protection 1 and kept the managers from ADT. People outside of ADT would say that ADT stands for Another Darn Trick. I believe this now. I would start the day off handling customer issues and not once did upper management do anything about it to help me out. Managers lie to you and don't care about the customers the only thing that matters to them is money and how much they can make off of customers.

Hired full time, enjoyed their incentive program, the opportunity to learn in at a high profile company

Worked there over 20 years. The first 15 years were great. The remaining years were a downward spiral for all techs in our branch. After every acquisition things got worse. Cuts in pay, increase in time expectation, and total lack of training. Constant issues with device failures. Poor product testing prior to releasing to the public. The list goes on. For a while I thought I would retire from there and in less then 5 years time it became a place I hated to be. Hopefully at some point it turns around and becomes a better place to be but right now I wouldn't recommend it to anybody

No it's not that fun if you like to eat micromanage and being told what to do as a grown adult and going to meetings that were frivolous every week or sitting with a manager that doesn't really know what they're doing except for Dan's you get dance you're in good hands