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With its corporate office in Bloomington, IL, Afni started as a customer collections agency in 1936 but today has become the leader in helping brands develop meaningful and profitable relationships with their customers through smart and innovative solutions. Afni serves its clients on the global table with its channel strategies and customer lifecycle solutions. These strategies and solutions help Afni’s business clients to stay connected with their customers in different ways, and not just connections but meaningful engagements. Afni fuels the passion for work and life in all its employees. The company culture is friendly and embraces all new candidates by accepting them equally well in the family. Benefits of working at Afni include perks like incentives and bonus, competitive pay, paid time off, no uniform, tuition reimbursement, full-time schedules, fun events, referral bonus and more.
Departments
What departments Afni employees work at?
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Team
Professional experience
Professional Growth
How many years of experience do Afni employees have before joining?
Years of experience at Afni: Newcomers: 38%, Experiencers: 17%, Experts: 14%, Veterans: 31%. Afni employees have less than 3 years experience on average before joining.
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Professional Growth
Where did Afni employees work before joining?
Where they've worked before Afni: AFFINA, Amazon, APAC Customer Services Inc. Typical Afni employees have worked at AFFINA.
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AFFINA
Amazon
APAC Customer Services Inc
Professional Growth
What industries did Afni employees work in previously?
Industry Background: The most typical industries of Afni: Niche Retailers, Limited-Service Restaurants, Full-Service Restaurants, Consulting Companies, Colleges / Universities. Afni employees most likely come from a Niche Retailers industry backgroun
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Professional Growth
Where did Afni employees work before joining?
Past employers' size at Afni: Small: 27%, Medium: 9%, Large: 64%. Most Afni employees have previously worked at large companies.
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Educational background
Educational background
What did employees at Afni study?
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Top educational institutions
Where did employees at Afni study?
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Employee data
Professional Growth
How long do people stay in a role at Afni?
Time employed at Afni: <1: 7%, 1-3: 20%, 4-8: 47%, 9-13: 17%, 14-20: 7%, 20+: 2%. Most Afni employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values
How does Afni rank for age & gender diversity?
Gender ratio at Afni: 53.8% Male and 46.2% Female. Age ratio at Afni: 16-20: 0%, 21-30: 57%, 31-40: 26%, 41-50: 13%, 51-60: 4%, 60+: 0%. Afni rates - 2.2% more female than the industry average. Most Afni employees are 21-30, which is below the indust
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Professional Growth
What are the top roles at Afni?
Top roles of Afni: Customer Service Representative, Project Facilitator, CUSTOMER SERVICE REP, Operations Manager, Customer Service Sales Representative. The top role at Afni is Customer Service Representative.
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Customer Service Representative
Project Facilitator
CUSTOMER SERVICE REP
Operations Manager
Customer Service Sales Representative
Career advancement
Professional Growth
How does Afni rank for career advancement?
Career advancement at Afni: low. Afni ranks low for career advancement which is same as the industry average.
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Professional Growth
What companies do Afni employees go on to work at?
Future employers of Afni: APAC Customer Services Inc, Citi, Comcast, Convergys, Intuit. People who work at Afni most typically go on to work for the APAC Customer Services Inc.
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APAC Customer Services Inc
Citi
Comcast
Convergys
Intuit
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Discussion about Afni
Want to know more about Afni?
Share your thoughts and ideas about Afni with others in our community.
gender breakdown at Afni?
Isabella Holmes4 years ago
gender ratio is 46.2% female, 53.8% male.
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What year was Afni founded?
Benjamin Gardner4 years ago
1936.
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What industry does Afni operate in?
Sophie Hayes4 years ago
in Customer Service, Engineering/Architecture, Marketing/Advertising/PR, Human Resources, Computer/Internet, Consulting/(Non-Executive) Management, Healthcare i believe
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Anybody knows how much Afni makes in a year?
Sophie Hayes4 years ago
Afni makes $100m to $500m a year.
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How often do employees get promoted at Afni ?
Liam Brown4 years ago
advancement opportunities are low
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How long do people usually work for Afni?
Benjamin Gardner4 years ago
4-8 year(s).
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what kind of companies did Afni employees work for?
Sophie Hayes4 years ago
Large companies before Afni.
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Top future employers of Afni employees?
Liam Brown4 years ago
APAC Customer Services Inc, Citi, Comcast, Convergys, Intuit, Sears Holdings Corp., State Farm, TEKsystems.
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Where did employees work before joining Afni?
Benjamin Gardner4 years ago
AFFINA, Amazon, APAC Customer Services Inc, Convergys, Ross Stores, Inc., Sears Holdings Corp., State Farm, Walmart.
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What’s the average age at Afni?
Sophie Hayes4 years ago
21-30.
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Where did most of Afni employees go to school?
Isabella Holmes4 years ago
Heartland Community College, Illinois State University, Pima Community College, University of Arizona, University of Phoenix-Utah.
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will I be excluded from the hiring pool if I don’t have a bachelor’s degree?
A year ago
Have a bachelors degree
7 months ago
No bachelor's degree
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Had my call for interview today, what can I expect in interview?
A year ago
What will you do in a given situation=
A year ago
Just the normal questions😁
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i'm not sure but feel like the Customer Care job doesn't need any prior experience
A year ago
better you enquired it directly over phone
A year ago
just send your resume via email🔥
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I've applied the Part time employee job and waiting for my intervie call. I wonder do I get the same benefits as FTEs
A year ago
You'll get the salary on a daily basis💪
A year ago
they'll clearly mention this in your appointment order
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I'm a travel loving person and I need vacations a lot, how many would I get here, Should I even apply or not?
A year ago
It depends whether your application is accepted or not
A year ago
There are no yearly vacations
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I'm planning to work here, how's the work culture 🧐
A year ago
Gets managed 😇
A year ago
First few months would be tough then it will be okay
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How much raise can I expect every year? I'm planning to work here.
A year ago
no set criteria for yearly raise
A year ago
It varies every year but it happens yearly
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Is dental covered here? I need regular checkups
A year ago
Dental is coverd in the health insurance they offer✅
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The best part of my day is interacting with my mates, very friendly people here
A year ago
Same, I have so so many friends in this office
A year ago
Surely one of the best things about this place
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i'm a job aspirant and looking for a company which offers career coaching...i like to know is there any firms that offers career coaching..🤪
A year ago
Just enquired them before applying for any position
A year ago
Such firms may not offering career coachings
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Do they offer flexible working hours here? I'm a housewife and need to take care of my children
A year ago
They let me choose my shift
A year ago
It's okayish, not very flexible
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i've 5 yrs of managerial experience.. now i decided to quit the job as i need a new environment to grow my career.I saw multiple managerial positions on Afni's website. should I apply for all.
A year ago
They will mention such details in their website itself.💪
A year ago
Yes. When you apply to a position, the recruiter is notified of your interest and will follow up with you in the event your skills match the requirements of the position.
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I loved working remotely during COVID, is there any chances of remote working in this company
A year ago
Sorry but no😭
A year ago
You can ask your senior but I don't think there is any WFH policy
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I've been working here for the past 6 months and there's no raise when I can expect a raise?
A year ago
once a year
A year ago
every year
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i have heard the Debt Collector vacancy in a company through a friend. Is anyone know the jobs of them in the company.
A year ago
come up with plans to recover the outstanding debts
A year ago
encourage clients to utilize other payment options such as credit cards
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while searching for job openings found The project facilitator vacancy, but don't know much about it. i'm not sure abt the jobs a Project Facilitator do
A year ago
keeping project plan up to date
A year ago
regularly reviewing project progress🔥
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What's the most favourable age group? I'm 53 would I get hired if I apply
A year ago
You must be experienced, you have a good chance❤
A year ago
No favouritism, you will get hired if you commit to work
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My university is completing at the end of this year, I need part time work, do they offer part time working opportunites
A year ago
No part time 😢
A year ago
you can ask at the time of interview
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How's the work enviroment here, I left my last job as there was a lot of toxic people
A year ago
You should consider applying
A year ago
Don't recommend
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How much experience is needed to apply? I have almost 2 years experience
A year ago
2 years is good🙂
A year ago
there's no requirement I think so
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I'm a college dropout of class 2021, I'm 24 should I apply here, I don't want to feel like I'm very different from my age group ☹
A year ago
You wouldn't feel anything odd
A year ago
Yes apply
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My friend is thinking of applying here. what are the benefits here
A year ago
Health vision dental🤕
A year ago
The usual ones only
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I have a medical issue and I need regular checkups, is medical covered in this firm because I'm planning to apply here
A year ago
Medical is covered😇
A year ago
yes apply, medical is covered
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i'm an engineering graduate and looking for a better job in a medium/ large sized firm. i like to know the chances of freshers as Collections Specialists🙄
A year ago
they don't entertain fresher candidates🤪
A year ago
you can just make a try ....
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I have 5 years experience as truck driver, should I apply here 🤨
A year ago
Non experienced guys also get hired 😅
A year ago
It may not be very relevant
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Really loving the work culture here, glad I took this job😇
A year ago
Welcome and congratulations
A year ago
Same, people are great here
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i have been orking as a mentor in a medium sized firm for 4 years. i didn't get a better hike in salary as expected. so i decided to move to another firm. is anyone have an idea abt the starting salary of Mentors 🤑
A year ago
Salary may vary depends upon ur addl qualifications🧑
A year ago
no..initial salary will be same for all candidates irrespective of their experiences😁
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Got my call for interview today, very 😕
A year ago
They're good, they'll help you if needed, take your time and don't panic
A year ago
Very easy
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I started working work here 4 months ago and still no signs of promotion or raise, what's the procedure here
A year ago
Raises come once every year
A year ago
You gotta wait 8 more months mate😆
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Do I need to have formal education for this job? I'm not a very qualified person
A year ago
Most staff isn't very qualified
A year ago
they don't ask for it either😺
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i lost my job 6 moths back.i as working as a collection specialist then. i need a job urgently. Is there any opening for Collections Specialist in any companies😟
A year ago
Just send a mail regarding this
A year ago
i think they will post it in their websites
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Just had my interview and it went soooooo gooooddd 🙂Can't wait to start working here
A year ago
You'll be working here very soon
A year ago
hope you keep liking it
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I'm thinking of applying here, But I must need medical is it covered?
A year ago
Yes, apply 👍
A year ago
it's covered
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i am 30 yrs old and have 2 yrs of customer care experience. recently I found openings in few firms.I like to know the Minimum age of hiring at Afni
A year ago
25 plus... need a bachelor degree and minimum of 2 yrs of eperience
A year ago
25-30 with 3 yrs of exp
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What's your favourite part of working here? I joined here yesterday and I love the attitude of my trainers and seniors
A year ago
Glad that you're having a good experience 😍
A year ago
My favourite part is vacations
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Isabella Holmes
Career Advocate
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