Team

Professional experience

Years of experience

See how many years of experience Alorica employees have under their belts from previous professional endeavours.

Top 5 previous employers

Explore the most frequent companies Alorica employees worked at prior to joining Alorica.
Computer
Large size
Engineering
Large size

Industries

Check out all the different industries Alorica employees have experience in.

Size of previous employers

Examine the size of the companies Alorica employees worked at prior to joining Alorica.

Educational background

Fields of study

Discover which fields Alorica employees studied, grouped by type of degree.

Top educational institutions

See which colleges and universities Alorica employees attended.
Fresno City College
Metropolitan Community College-Kansas City

Employee data

Length of employment

See how many years an employee typically spends working for Alorica.

Age

Age distribution at Alorica.

Gender ratio

See gender distribution at Alorica.
GenderRatio
male54.1%
female45.9%

Top job titles

These are the top job titles at Alorica.

Career advancement

Climb up the career ladder

How are the chances of advancing your career at Alorica relative to the time in a position.
Low
Years in positionPercentage who advanced
<132.1%
127.5%
215.3%
36.9%
4+18.3%

Top 5 future employers

See the list of companies most Alorica employees moved on to.
Manufacturing - Communcations Equipment, Telecommunications
Large size
Retail Trade
Large size
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Summary

Company information

History

Alorica is a leading provider of business process and customer satisfaction outsourcing solutions that span the entire customer lifecycle, serving more than 200 major clients worldwide in the automotive, financial services, healthSee more

Address

Multiple locations

Size

Large

Founded

1999

CEO

Andy Lee

Type

Company - Private

Revenue

$1B to 2B

Industry

Call Centers, Data Processing & Hosting

Departments

Get a breakdown of the various departments at Alorica, sorted by size.
FieldRatio
Customer Service30.5%
other occupation28.4%
HR Management8.1%
Computer User Support6.7%
Management - Other6.5%
General and Operations Managers5.6%
Sales - Other5%
show more

Similar companies

Discover companies that are similar to Alorica.
Human Resources
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Customer Service, Engineering
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Jobs

Job openings

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GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
$15/hour Weekly sales bonus We pay for you to obtain your Health Insurance Sales License DETAILS TO CONSIDER Training will be onsite at our new location of 9238 Madison Blvd. Ste:900 Madison, AL 35758 (Social Distancing) Once you have complete training...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
Description - External DETAILS TO CONSIDER First two weeks of training may be onsite with the remaining portion of training being virtual. 100% attendance is required during the training period. As this is a Work-At-Home position, you may be required to go...Read more
* Must have an active Resident State Health License* (and life if required by state) $19/hr Weekly Performance Incentives GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer...Read more
* Must have an active Resident State Health License* (and life if required by state) $19/hr Weekly Performance Incentives GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer...Read more
Helpdesk L1 $16/ HourAloricaLake Mary, FL
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
Technical Support $15/HourAloricaLake Mary, FL
Description - External $15/ Hour Must Be Near The Lake Mary, FL Site GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest...Read more
Pay $18 per hour GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in...Read more
Customer Experience AgentAloricaRockford, IL
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
Loan Boarding RepresentativeAloricaSt Joseph, MO
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and collections, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and collections, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and collections, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
Titles RepresentativeAloricaSt Joseph, MO
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
Bilingual Collections AgentAloricaSt Joseph, MO
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and collections, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
We need top-notch Sales Consultants who are Passionate, Professional and Performance-driven.This is a full-time work from home opportunity for individuals living in Washington, Idaho, Nebraska and Utah.We provide the computer equipment - you provide the...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations...Read more
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GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands withRead more
Call Center RepresentativeAloricaFredericksburg City, VA
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
Requisition ID: 155762Job Category: Facilities Location: United States-Florida-Plantation-WAH BackofficePosted Date: 2/13/2020 Critical Environments (CE) Regional Manager Location: Regionally assignedRead more
JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around aRead more
At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands ofRead more
Customer Service Position AvailableAloricaFredericksburg City, VA
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
Talent Acquisition ManagerAloricaFredericksburg, VA
GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands withRead more
GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands withRead more
Call Center/Customer Service RepresentativeAloricaFredericksburg City, VA
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
Job Category: Work at Home Agents Location: United States-Virtual-Virtual-Work at Home Assist consumers and customers in setting up service repair for their appliances, check availability ofRead more
Desktop Support AssociateAloricaSarasota, FL
GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands withRead more
Talent Acquisition RecruiterAloricaNewport News, VA
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
Talent Acquisition RecruiterAloricaLas Vegas, NV
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
At Alorica, we only do one thing ? make lives better, one interaction at a time. We?re a global leader in customer service and experience, serving the world?s biggest brands with tens of thousands ofRead more
Call Center Position AvailableAloricaFredericksburg City, VA
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
Customer Service RepresentativeAloricaFredericksburg City, VA
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
Operations PMO Project ManagerAloricaSaint Joseph, MO
Job Summary Technical PMO Project Manager professionals develop company-wide tools, techniques and standards as well as programs that address specific client requirements. The PMO Project ManagerRead more
Call Center AgentAloricaMiami, FL
Description GET TO KNOW ALORICA At Alorica, we only do one thing ? make lives better, one interaction at a time. We?re a global leader in customer service and experience, serving the world?s biggestRead more
At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands ofRead more
Captioning SpecialistAloricaTucson, AZ
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands withRead more
Customer Care Retention SpecialistAloricaEl Paso County, TX
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We''re a global leader in customer service and experience, serving the world''s biggest brands withRead more
Maintain a thorough knowledge of Alorica s programs, policies, and technology. Monitor a minimum of 40 evaluations per week, per month per assigned weekly shift. Maintain accurate and sufficientRead more
At Alorica, we only do one thing ? make lives better, one interaction at a time. We?re a global leader in customer service and experience, serving the world?s biggest brands with tens of thousands ofRead more
Sales RepresentativeAloricaTucson, AZ
GET TO KNOW ALORICAAt Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands withRead more
Customer care advocateAloricaFarmington, IA
Customer Service Representative GET TO KNOW ALORICAAt Alorica, we only do one thing ? make lives better, one interaction at a time. We?re a global leader in customer service and experience, servingRead more
Requisition ID: 154879Job Category: Call Center Location: United States-Texas-El Paso-1015 Belvidere Street El Paso 79912Posted Date: 1/23/2020 GET TO KNOW ALORICA At Alorica, we only do one thingRead more
PLEASE NOTE: This position is located ONSITE at our Spokane Valley, WA offices. This is NOT a work from home position. JOB SUMMARY Alorica is looking for a few good team members to provide awesomeRead more
Talent Acquisition RecruiterAloricaTexas City, TX
GET TO KNOW ALORICA At Alorica, we only do one thing make lives better, one interaction at a time. Were a global leader in customer service and experience, serving the worlds biggest brands with tensRead more
InboundAloricaIrvine, CA
Requisition ID: 155178Job Category: Call Center Location: United States-Florida-Tampa-4904 Eisenhower Blvd Suite 300 Tampa 33634Posted Date: 1/28/2020 GET TO KNOW ALORICA At Alorica, we only do oneRead more
Customer Service Position AvailableAloricaSpokane Valley, WA
PLEASE NOTE: This position is located ONSITE at our Spokane Valley, WA offices. This is NOT a work from home position. JOB SUMMARY Alorica is looking for a few good team members to provide awesomeRead more
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Q&A about Alorica

Learn what others have to say about this company or join the discussion by contributing a question or an answer.
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Q: What year was Alorica founded?
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A: 1999.
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Q: What industry does Alorica fall under?
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A: Falls under Computer/Internet
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Q: Where is the headquarters of Alorica?
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A: It’s in Irvine, CA.
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Q: gender breakdown at Alorica?
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A: gender ratio is 45.9% female, 54.1% male.
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Q: How much revenue does Alorica generate?
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A: $1b to 2b.
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Q: Who is the CEO of Alorica?
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A: Andy Lee.
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Q: How many years does an employee typically spend working for Alorica?
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A: An employee typically spends 4-8
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Q: What size of companies did Alorica employees used to work for?
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A: Most worked for large businesses before.
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Q: How often do employees get promoted at Alorica ?
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A: advancement opportunities are low
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Q: Top future employers of Alorica employees?
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A: AT&T, Comcast, Conduent, Self Employed, The Home Depot, Verizon, Walmart, West Corporation.
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Q: Where did employees work before joining Alorica?
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A: APAC Customer Services Inc, Convergys, Expert Global Solutions, McDonald's, PRC, LLC, Walmart, West Corporation, Xerox.
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Q: Does anyone know the average age of employees at Alorica?
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A: Here’s an estimate I found for Alorica: 21-30.
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Q: What kind of degree do you need to work at Alorica?
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A: typically one of the followings No higher education, Bachelor of Science
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Q: do they hire felons at Alorica?
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Q: How can the background check be sped up at Alorica?
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Q: how are the working hours at Alorica?
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Q: How long did you work for Alorica?
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Q: Did you leave Alorica on good terms?
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Q: Hello! I’d like to know what a job interview is like?
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Q: pay every week or every 2 weeks?
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Q: did you work at a big company before Alorica?
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Q: What is the mission of Alorica?
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A: "At Alorica, our mission is simple: to deliver insanely great customer experiences.".
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Reviews

Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
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Horrible management horrible company

1.8
Call Center Clerk - Lake Mary, FL - June 2021
Horrible management horrible companyI loved helping people and I T with their bill computers that kind of thing but the management and the people at Alorica were her Rendez I had a medical condition and I was out for a few days they let me go they said I’m not reliable all the managers that were on my team want me back but I can’t come back I would go back anyway
Ratings
2/5
Salary & Benefits
1/5
Professional Growth
2/5
Work-Life balance
3/5
Recognition & Support
1/5
Job Security
2/5
Culture & Values
Pros
Nothing at all
Cons
Upper Management

What is the job

2.7
Call Center CSR - Terre Haute, IN - May 2021
I worked for Alorica and came in being told it was a customer care call center and would NEVER be based on sales. However, as time passed it became all about sales and upgrades and if you were not preforming to their liking as a sales agent, they let you go. This is ridiculous since a lot of our center was sold the same line of customer care, no sales.
Ratings
4/5
Salary & Benefits
3/5
Professional Growth
1/5
Work-Life balance
2/5
Recognition & Support
2/5
Job Security
4/5
Culture & Values
Pros
Environment
Cons
Not what I expected

Data entry, customer servi e clerm

4.5
Customer Service Agent - San Antonio, TX - May 2021
Working wjth people you respect & enjoy working with while helping tbe customer & company working for with a smile ln your face & in your heart.
Ratings
4/5
Salary & Benefits
4/5
Professional Growth
5/5
Work-Life balance
4/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
Free luches on busy days clean work area
Cons
No parkingsy

Horrible place to work

1.3
April 2021
Was under trained and therefore could NOT do the job that was ask of me. So I quit that horrible job!
Ratings
1/5
Salary & Benefits
1/5
Professional Growth
1/5
Work-Life balance
1/5
Recognition & Support
1/5
Job Security
3/5
Culture & Values
Pros
There are no pros
Cons
Everything

fun and professional workplace

5.0
Call Representative - Fredericksburg, VA - April 2021
I enjoyed working for this company it was convenient to work from home and still get house work done
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
5/5
Work-Life balance
5/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
amazing coworkers and supervisors
Cons
listening to screaming customers

Fun and productive environment

4.7
Call Center CSR - March 2021
fun to be part of the company. I enjoy the companion of my co-workers. The management is good. employee first above all.
Ratings
5/5
Salary & Benefits
5/5
Professional Growth
4/5
Work-Life balance
4/5
Recognition & Support
5/5
Job Security
5/5
Culture & Values
Pros
team buildings, and many celebrations
Cons
limited resting area

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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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