Job alerts from Alorica
Never miss new job openings
No, I'm not interested
About the Company
Inside Alorica - Video introduction
Job alerts are essential to keeping up with new job opportunitiesGet Job Alerts
You comment as
Alorica is a leading provider of business process and customer satisfaction outsourcing solutions that span the entire customer lifecycle, serving more than 200 major clients worldwide in the automotive, financial services, healthcare, retail and tech sectors, many of them in the Fortune 1000. From acquisition and sales to customer care and support, Alorica provides a host of services, including logistics and fulfillment. Headquartered in Irvine, CA, it operates through more than 150 contact centers in 16 countries worldwide. From positions in Human Resources to Finance, Site Directors to Operations Managers and more, Alorica is always looking for the brightest, most spirited individuals to join its ranks. It offers opportunities for growth (over 80% of promotions are from within), great locations with remote working options, community partners, referral bonuses and tuition reimbursement.
Departments
What departments Alorica employees work at?
You comment as
Similar companies
See what companies are similar to Alorica
Business Support Companies
Large size
Business Support Companies
Large size
You comment as
Team
Professional experience
Professional Growth
How many years of experience do Alorica employees have before joining?
Years of experience at Alorica: Newcomers: 32%, Experiencers: 16%, Experts: 17%, Veterans: 35%. Alorica employees have 8+ years experience on average before joining.
You comment as
Professional Growth
Where did Alorica employees work before joining?
Where they've worked before Alorica: APAC Customer Services Inc, Convergys, Expert Global Solutions. Typical Alorica employees have worked at APAC Customer Services Inc.
You comment as
APAC Customer Services Inc
Convergys
Expert Global Solutions
Professional Growth
What industries did Alorica employees work in previously?
Industry Background: The most typical industries of Alorica: Computer Systems Design Companies, Consulting Companies, Telecommunications Companies, Niche Retailers, Design Firms. Alorica employees most likely come from a Computer Systems Design Compa
You comment as
Professional Growth
Where did Alorica employees work before joining?
Past employers' size at Alorica: Small: 24%, Medium: 10%, Large: 66%. Most Alorica employees have previously worked at large companies.
You comment as
Educational background
Educational background
What did employees at Alorica study?
You comment as
Top educational institutions
Where did employees at Alorica study?
You comment as
Employee data
Professional Growth
How long do people stay in a role at Alorica?
Time employed at Alorica: <1: 10%, 1-3: 34%, 4-8: 42%, 9-13: 9%, 14-20: 4%, 20+: 1%. Most Alorica employees stay with the company for 4-8 years which is more than the industry average.
You comment as
Culture & Values
How does Alorica rank for age & gender diversity?
Gender ratio at Alorica: 54.1% Male and 45.9% Female. Age ratio at Alorica: 16-20: 1%, 21-30: 48%, 31-40: 26%, 41-50: 15%, 51-60: 9%, 60+: 1%. Alorica rates - 15.9% more female than the industry average. Most Alorica employees are 21-30, which is bel
You comment as
Professional Growth
What are the top roles at Alorica?
Top roles of Alorica: Customer Service Representative, Operations Manager, Team Manager, Recruiter, Customer Service Agent. The top role at Alorica is Customer Service Representative.
You comment as
Customer Service Representative
Operations Manager
Team Manager
Recruiter
Customer Service Agent
Career advancement
Professional Growth
How does Alorica rank for career advancement?
Career advancement at Alorica: low. Alorica ranks low for career advancement which is below the industry average.
You comment as
Professional Growth
What companies do Alorica employees go on to work at?
Future employers of Alorica: AT&T, Comcast, Conduent, The Home Depot, Verizon. People who work at Alorica most typically go on to work for the AT&T.
You comment as
AT&T
Comcast
Conduent
The Home Depot
Verizon
Find your job at Alorica
Miami Lakes, FL
LEARNING DELIVERY ASSOCIATE/SPECIALIST Must be onsite in Miami Lakes, Florida Supporting multiple clients GET TO KNOW ALORICA At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and exp
Corpus Christi, TX
about $15 / hr.
Position: Customer Service Representative Location: 330 Opportunity Dr Corpus Christi,TX Terms: Full-time ONSITE Position Pay: $15/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one
Virginia Beach, VA
about $16 / hr.
**Position: Customer Service Representative** **Location:** **Terms: Full-time** **Pay: $16/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alori
How do I match this company?
How Do I Match This Company?
Are you and Alorica a perfect pairing? Let's explore your common touchpoints.
Discussion about Alorica
Want to know more about Alorica?
Share your thoughts and ideas about Alorica with others in our community.
What year was Alorica founded?
Sophie Hayes4 years ago
1999.
You comment as
What industry does Alorica fall under?
Benjamin Gardner4 years ago
Falls under Computer/Internet
You comment as
Where is the headquarters of Alorica?
Isabella Holmes4 years ago
It’s in Irvine, CA.
You comment as
gender breakdown at Alorica?
Sophie Hayes4 years ago
gender ratio is 45.9% female, 54.1% male.
You comment as
How much revenue does Alorica generate?
Benjamin Gardner4 years ago
$1b to 2b.
You comment as
Who is the CEO of Alorica?
Isabella Holmes4 years ago
Andy Lee.
You comment as
How many years does an employee typically spend working for Alorica?
Benjamin Gardner4 years ago
An employee typically spends 4-8
You comment as
What size of companies did Alorica employees used to work for?
Liam Brown4 years ago
Most worked for large businesses before.
You comment as
How often do employees get promoted at Alorica ?
Isabella Holmes4 years ago
advancement opportunities are low
You comment as
Top future employers of Alorica employees?
Sophie Hayes4 years ago
AT&T, Comcast, Conduent, Self Employed, The Home Depot, Verizon, Walmart, West Corporation.
You comment as
Where did employees work before joining Alorica?
Isabella Holmes4 years ago
APAC Customer Services Inc, Convergys, Expert Global Solutions, McDonald's, PRC, LLC, Walmart, West Corporation, Xerox.
You comment as
Does anyone know the average age of employees at Alorica?
Liam Brown4 years ago
Here’s an estimate I found for Alorica: 21-30.
You comment as
What kind of degree do you need to work at Alorica?
Sophie Hayes4 years ago
typically one of the followings No higher education, Bachelor of Science
You comment as
What is the mission of Alorica?
Isabella Holmes4 years ago
"At Alorica, our mission is simple: to deliver insanely great customer experiences.".
You comment as
I have an interview tommorrow.Need to know how is the interview process like.🧐
A year ago
It was very quick process😋
A year ago
Took me about 15-30 minutes. There are two rounds of interviews. The initial interview is mainly asking you about your background history. The second interview is the start of your onboarding process.👌
You comment as
How did you get your first interview?😊
A year ago
My interview was set up via email and I was scheduled to come in for my interview, assessment and offered my position in the same day📧
A year ago
It was an open interview🗣
You comment as
Are saturday's & sundays mandatory?🙅
A year ago
Yes sometimes Saturdays and Sundays are required when you first start
A year ago
I dnt think so😐
You comment as
How's the promotion process like here?.🎖
A year ago
a majority of people were never considered, including other great employees who had a strong work ethic
A year ago
As people go you go up , one leaves you the next person in line gets the position
You comment as
I'm a newly graduated student, looking for a job.Is this a good company to work for🎓
A year ago
Great place to work for and have a lot of cool projects.
A year ago
Of course yes✅
You comment as
What is the dress code?🤔
A year ago
Casual but neat and clean. No flip flops.👕
A year ago
No tank tops or shorts above your knees all else is acceptable
You comment as
I need to pick up my kids from school.How flexible are the WFH positions.🤗
A year ago
WFH positions were not offered at my location🏙
A year ago
They definitely have work from home positions, look it up in your to see if your state qualifies because some states aren't included.🗺
You comment as
Is this facility a physical store or not?🏢
A year ago
This facility is a Call Center, however we can inform where the customer can get the products from such as a physical store or an online store.
A year ago
It is a costumer represtative center🙋
You comment as
Are any job position available where no weekends required?🤷
A year ago
We work from Sunday to Sunday because it is a customer service work place
A year ago
On the collection group YES😉
You comment as
I've heard that this company offer health insurance for all employees.🤕
A year ago
They do offer health ins if you can afford it and if you fit in that little window
A year ago
The Supplemental from 3 months to 13 months and then they offer health insurance🙃
You comment as
I'm just wondering how long do i have to work at my location to transfer to another location in another city🤷
A year ago
I believe its for approx 3 month to 1 year to be considered🤗
A year ago
Employees have to work at least 3 months or longer to be transferred to other locations or states.🔀
You comment as
Do you have a break time?😴
A year ago
yes there were 3 breaks
A year ago
10 minut breaks😤
You comment as
I am skeptical about the benefits🧐
A year ago
deductibles are too high!!!
A year ago
bonuses & matching 401K
You comment as
I've heard that this company mostly does urine sample drug test.🤥
A year ago
Urine test
A year ago
Yes but it depends on what state🏜
You comment as
I'm just wondering what is the best part of working for this company.🤩
A year ago
The pay is good🤑
A year ago
The coworkers and the flexibility of the shifts
You comment as
Is the interview process is strict at this company.Plz share ur experiences, how to do well at the interview🌝
A year ago
BE YOU!!!😉
A year ago
Confidence is number 1✅
You comment as
I'm curious to know do you need a highschool diploma to join here.🤔
A year ago
Yes.Alorica accept applicants that completed high school.
A year ago
Yes I believe you do but not sure if requirement🧐
You comment as
Does Alorica hire felons?🤔
A year ago
If you have pending charges, warrants or recent charges those DO NOT show up on a criminal background check via NCIC👮
A year ago
has contracts with less stringent background checks that will allow for hiring
You comment as
What does the dental plan covers?
A year ago
Yes, bare minimum
A year ago
Basic dental needs, preventive mostly🤗
You comment as
What is a typical day like here for you?🥶
A year ago
On the phone busy taking calls and following stats created to keep staff on top of everything including attendance, breaks and lunch😋
A year ago
Sometimes the day is little bit stressfull🤒
You comment as
I've heard that the typing test is a mandatory requirement before hiring someone.💁
A year ago
I'm pretty sure abt that
A year ago
Its not hard🤥
You comment as
I'm just wondering🤔 what is the work environment and culture of the company
A year ago
Calm, quiet and friendly💆
A year ago
Sometimes fast paced🤷
You comment as
I'm n California and hired at alorica but I have a felony from 2009 not violent. Will I pass the background check?🤓
A year ago
I think so🧐
A year ago
I worked in the Tulsa location, and yes, you would still pass it as long as like you said, it is not violent.😇
You comment as
Can anyone tell me what kind of test it is at there at the hiring process.🤔
A year ago
There's an aptitude test, typing test, and during the interview there are questions in regards to actual client-representative situations
A year ago
Data entry assesments💻
You comment as
I wanna know does it offer a dental plan😁
A year ago
They offer
A year ago
I dnt think it offers a dental plan for all employees.😒
You comment as
I've heard from a previous employee, that the company does direct deposit👥
A year ago
Yes it's an option
A year ago
Yes they do have😌
You comment as
is the environment stressful and competitive because ive had it with my previous work!! 😦
A year ago
everything is good, except for some rude customers every now and then😩
A year ago
Its cool... 👻
You comment as
Do they have an overnight position ?🌃
A year ago
No they don't have overnight position were I work🥱
A year ago
Not while I was there🧖
You comment as
Can we wear jeans to work?💁
A year ago
As long as they are decent and appropriate🙂
A year ago
You can wear pretty much anything you want any time😃
You comment as
Can i have more than one job positions within the company and do they give a raise if so?
A year ago
Technically I held two positions, assistant group leader and group leader, but they essentially are the same, and no I did not receive a raise.
A year ago
One position, no raises
You comment as
Is overtime mandatory?🤕
A year ago
Yes sometimes
A year ago
Yes,especially on the weekends and holidays.
You comment as
How much do they pay for customer rep during training period?👉
A year ago
$8.75 in Tulsa Oklahoma🙊
A year ago
11.5 hr for training and 12 hr once you go to production floor🥺
You comment as
I'm a call center agent,working for this company since 2017.I love their payment scheme and payment for the position🥰
A year ago
$11.50 per hours.Its a very good hourly rate for me
A year ago
Ten dollars is the starting pay at this company.😌
You comment as
Does the Customer Service Representative - Work At Home position set their own schedule? Is there a minimum hour mark and a maximum?
A year ago
Nope.Fixed schedule🙅
A year ago
You're schedule is chosen in 30 minute intervals. You pick it yourself and you have to work the weekend.
You comment as
On average, how many hours do you work here a day.👀
A year ago
Approximately 8 hours per day😐
A year ago
on average 8 hours🥱
You comment as
I wonder how's the days goes by working here😋
A year ago
Its busy,different types of calls, in different langua🙃ges, its tiring but fun
A year ago
To sit in a chair and do my job🥱
You comment as
Can someone tell me how's the promotion process works in this company🏅
A year ago
Difficult,promotions are based on performances😌
A year ago
Did not get one, very hard to move up😥
You comment as
What if I dnt pass the drug test?☘
A year ago
Obviously if you fail it no job.
A year ago
Uh!!! you don't get the job!😏
You comment as
I'm just wondering does they have part time positions.😱
A year ago
They started them when i was there, but are very limited.😐
A year ago
They typically hire who ever has an open availability.
You comment as
what kind of drug tests are mandatory
A year ago
urine test
A year ago
mouth swabs
You comment as
I just wanna know what is involved in the 2nd group interview.🤗
A year ago
Just the basic questions asked twice.🥱
A year ago
Introducing more information abt the company and job duties
You comment as
I wonder how often do you get a raise.🤩
A year ago
Twice in 2 years☹.
A year ago
No guranteed raises😩
You comment as
Are the calls back to back everyday or is there a break in between?
A year ago
Standard 2-3 breaks and lunch🥱
A year ago
Some days the call are back to back and on other days the call comes in very slow😕
You comment as
I went for a job fair at Greensboro Coliseum. I was called for an interview next week.One of my friend wanna know what are the other ways to get an interview here.🤗
A year ago
Recommended by a friend
A year ago
I did a walk in.It took me 2 hours at least😌
You comment as
I wanna know how long do you have to work before you can go on maternity leave?🤰
A year ago
Pobably you will not get maternity leave😑
A year ago
None was offered
You comment as
Describe the work pace here?💁
A year ago
Pretty busy times🥺
A year ago
Sometimes working endlessly but payment good🥲
You comment as
Hi I would like to know how much is alorica starting off new admin staff.🤑
A year ago
I just started two days ago for $17💁
A year ago
9.75 an hour for training and 10.50 after that
You comment as
Well, 🤔 I'm thinking about appying.So wanna know what documents will I need during the hiring process.
A year ago
legal working documents✅
A year ago
you will need drivers licence, Highschool diploma😄
You comment as
How long does the background check goes before hiring a felon?
A year ago
I made a mistake 10 yrs ago but they hired me.🤕
A year ago
I had a felony retail theft 5 years ago due to an addiction problem.🤕
You comment as
Any idea abt what type of questions do they asks at the interview
A year ago
Pretty simple and easy questions😻
A year ago
Just wanted to know how you would handle different situations🤕
You comment as
How is their background check done and how long do u have to wait for results?
A year ago
Its really quick and easy😋
A year ago
The background request is sent and it takes anywhere from 2-10 days to get back depending if there are out of town records that have to be checked.🤗
You comment as
Do we get a say in what shift times we choose & how long are they?
A year ago
I worked 7am-4pm
A year ago
8 hrs is average per day ⌚
You comment as
Can spouses work together at this company?