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Alpine Access is a public outsourcing or offshoring company that is headquartered in Tampa, Florida. The company was established in 1977 and was acquired by SYKES in 2013. It is committed to providing systems, teams, and technology companies need to optimize and streamline all phases of their customer journey. The mission of Alpine Access is to help people and build one caring interaction at a time. Serving more than 2000 companies, the company’s vision is to be the leading provider of customer engagement and multichannel demand generation services. Its core values are community, leadership, responsibility, commitment, and excellence. The outsourcing company employs more than 5000 employees and encourages more hard-working and responsible individuals to apply for the jobs it announces very often. Alpine Access offers employee benefits to its employees that include job training programs, work from home, health insurance, and dental coverage.
Departments
What departments Alpine Access employees work at?
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Similar companies
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Appliances & Electronics Wholesalers
Medium size
Business Support Companies
Large size
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Team
Professional experience
Professional Growth
How many years of experience do Alpine Access employees have before joining?
Years of experience at Alpine Access: Newcomers: 35%, Experiencers: 17%, Experts: 24%, Veterans: 24%. Alpine Access employees have less than 3 years experience on average before joining.
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Professional Growth
Where did Alpine Access employees work before joining?
Where they've worked before Alpine Access: AT&T, Comcast, Manpower Inc. Typical Alpine Access employees have worked at AT&T.
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AT&T
Comcast
Manpower Inc
Professional Growth
What industries did Alpine Access employees work in previously?
Industry Background: The most typical industries of Alpine Access: Consulting Companies, Business Support Companies, Niche Retailers, Telecommunications Companies, Computer Systems Design Companies. Alpine Access employees most likely come from a Con
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Professional Growth
Where did Alpine Access employees work before joining?
Past employers' size at Alpine Access: Small: 20%, Medium: 9%, Large: 71%. Most Alpine Access employees have previously worked at large companies.
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Educational background
Educational background
What did employees at Alpine Access study?
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Top educational institutions
Where did employees at Alpine Access study?
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Employee data
Professional Growth
How long do people stay in a role at Alpine Access?
Time employed at Alpine Access: <1: 0%, 1-3: 6%, 4-8: 71%, 9-13: 20%, 14-20: 3%, 20+: 0%. Most Alpine Access employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values
How does Alpine Access rank for age & gender diversity?
Gender ratio at Alpine Access: 30.6% Male and 69.4% Female. Age ratio at Alpine Access: 16-20: 1%, 21-30: 42%, 31-40: 28%, 41-50: 13%, 51-60: 12%, 60+: 4%. Alpine Access rates - 32.4% more female than the industry average. Most Alpine Access employee
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Professional Growth
What are the top roles at Alpine Access?
Top roles of Alpine Access: Customer Service Representative, Customer Care, CUSTOMER SERVICE REP, Technical Support, Customer Care Representative. The top role at Alpine Access is Customer Service Representative.
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Customer Service Representative
Customer Care
CUSTOMER SERVICE REP
Technical Support
Customer Care Representative
Career advancement
Professional Growth
How does Alpine Access rank for career advancement?
Career advancement at Alpine Access: very low. Alpine Access ranks very low for career advancement which is below the industry average.
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Professional Growth
What companies do Alpine Access employees go on to work at?
Future employers of Alpine Access: Amazon, Apple, Comcast, Convergys, Sitel. People who work at Alpine Access most typically go on to work for the Amazon.
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Amazon
Apple
Comcast
Convergys
Sitel
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Discussion about Alpine Access
Want to know more about Alpine Access?
Share your thoughts and ideas about Alpine Access with others in our community.
When was Alpine Access founded?
Liam Brown4 years ago
1998.
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What industry does Alpine Access operate in?
Benjamin Gardner4 years ago
Customer Service.
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Where is Alpine Access’s HQ?
Liam Brown4 years ago
Denver, CO.
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What’s the gender distribution at Alpine Access?
Sophie Hayes4 years ago
69.4% female, 30.6% male.
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What is the annual revenue of Alpine Access?
Sophie Hayes4 years ago
$1b to 2b.
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Can someone tell me who the CEO of Alpine Access is?
Benjamin Gardner4 years ago
Sure, the CEO is Chuck Sykes
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What’s the average length of tenure at Alpine Access?
Liam Brown4 years ago
Typically 4-8 year(s).
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What size of companies did Alpine Access employees used to work for?
Isabella Holmes4 years ago
Most worked for large businesses before.
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How often do employees get promoted at Alpine Access ?
Isabella Holmes4 years ago
advancement opportunities are very low
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who are employees usually hired by after leaving Alpine Access?
Isabella Holmes4 years ago
Amazon, Apple, Comcast, Convergys, Self Employed, Sitel, SYKES, TTEC.
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Which companies did employees work for before starting at Alpine Access?
Isabella Holmes4 years ago
Most of Alpine Access’s employees worked for one of these companies AT&T, Comcast, Manpower Inc, Pizza Hut, SYKES, Target, TTEC, Walmart.
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How old are Alpine Access’s employees in general?
Benjamin Gardner4 years ago
around 21-30.
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What were Alpine Access’s employees' top fields of study?
Isabella Holmes4 years ago
No higher education.
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Anybody else from Colorado State University? I found three of my batchmates here.
A year ago
I graduated in 2005 July.
A year ago
You graduated in which year?
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I haven't worked in a large size company before. Quite nervous.
A year ago
Don't worry, you'll adjust easily 😉
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I just got dropped out of school and I want to work here. Would they hire me? I lack academic qualifications.
A year ago
Apply and take your chances.
A year ago
Yes, that's not considered here.
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does everyone go thru a background check & if so how far back does it go?
A year ago
its not disclosed how far the background checks go.. 🤐 HTH!!
A year ago
Drug screening 💊 & background checks go back 7 yrs
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I just graduated from DeVry University. Is this a good place to start?
A year ago
Yep, nice place to start your career.
A year ago
Which position are you applying for?
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Will I be provided with equipment to work from home or will i have to buy it? 🤔
A year ago
I got a computer and phone
A year ago
computer and keyboard... 🖥
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I hears that there is an option to work from home. ✍
A year ago
Oh yeah!!! 😍
A year ago
yes U can! 😎
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I got selected even though I don't have much education nor experience.
A year ago
If they think you're good enough, you'll get hired.
A year ago
I have a bachelor's of arts 🤗
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I'm a student at the Kaplan University. Can I work part time here?
A year ago
Yes, I think so.
A year ago
Apply for it and then talk about it during the interview call.
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How long is the entire hiring process
A year ago
3 weeks and 1 week training
A year ago
Not to brag.. But I was offered the position on the spot.. 🤘
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Everyone is so supportive here. I made a mistake and no one laughed at me or scolded me, instead they all helped me correct it.
A year ago
God bless them ♥
A year ago
Very few places have employees like this.
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I really need this job please give me some pointers for the interview. 🙏
A year ago
its not a difficult interview so relax.. best of luck🍀
A year ago
Work on ur ppl skills
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I worked here till 2019 and it was one of the best experiences. Such a nice place to work.
A year ago
I have my retirement in 2024. I'm gonna miss this place.
A year ago
Good luck for your future endeavours 😁
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My sister wants to work in this office but she didn't continued her education after high school. Does she have a chance?
A year ago
Does she have any experience?
A year ago
Most probably she'll get the job 🙂
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My life hasn't been the same after working here. It is much easier and comfortable now.
A year ago
Yes, thanks to the working hours.
A year ago
Work life balance here is so good. 😇
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The salary here is really amazing and we almost make double than our competing companies.
A year ago
Great salaries no doubts. 💰
A year ago
Favourite part of the job for me.
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Work culture here is simply awesome. No hatred. No toxicity.
A year ago
These things kill the spirit and motivation to work.
A year ago
I love the people here 😇
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I love customer service. Should I apply here for work?
A year ago
Yes, you should.
A year ago
This will be your dream job then 😇
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Lets talk benefits baby... 🔥
A year ago
Its good but a i feel like it was a bit expensive
A year ago
401K, dental medical & vision insurance 😇
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I don't have much education but can I apply here on a full time position.
A year ago
They don't ask for much education.
A year ago
Education isn't required 😊
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I have my interview tomorrow, what advices can you guys give?
A year ago
Just don't panic.
A year ago
They're easy. You'll get hired with a very little effort.
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any downsides to working from home?
A year ago
dnt hav 2 deal with office politics...
A year ago
it boring 😴
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Please share your experiences good or bad.
A year ago
pay was low but I got to work from home 💸
A year ago
Pros: work from home, equipment provided Cons: no promotions
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What are the working from home options in this place?
A year ago
They were only available during COVID.
A year ago
You can ask about it on your interview 🙂
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what pay can I expect
A year ago
yeah $9 - $10 per hour
A year ago
$9 per hour 💵
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There are no trust issues here. Upper management trusts us so much.
A year ago
Yeah, they do.
A year ago
They believe in us 🥰
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DO i have the option to work as an independent contractor or only as an employee
A year ago
either full-time or part-time employees 🙂
A year ago
I was hired as a full time employee...
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It's my 2nd month here and I've gotten along pretty good. Such a nice and friendly environment ♥
A year ago
My cousin also joined here 3 months ago.
A year ago
People are really friendly here no doubt 🥰
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Isabella Holmes
Career Advocate
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