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2.9
9 ratings
2.7
Salary & Benefits
3.2
Professional growth
3.0
Work-Life balance
2.7
Recognition & Support
2.8
Culture & Values
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Alta is a small, family-owned business that focuses on cultivating relationships with the workers, clients, and clients' customers. It represents some of the most well-known brands in a variety of industries, including consumer packaged goods, healthcare and insurance, automotive, platform economies, and retail. Clients can grow sales, save expenses, and consolidate their key business processes through a single, trusted partner when the service lines care, sales, e-commerce, back-office services, and fulfilment operate together. As a result, it not only delivers consistent customer experiences on behalf of the clients, but it actively improves them so that customers are satisfied. They are hiring customer care representatives, bilingual customer service representatives, Bilingual CCR and more.

Company - Private
$100M to $500M
Large
Multiple locations
Business Support Companies, Consulting Companies
1995
James F. Beré Jr.
What departments Alta Resources employees work at?
DepartmentsRatio
Customer Service28.8%
other occupation27.9%
Sales / Retail12.1%
Arts / Entertainment / Media10.8%
Computer / IT10.8%
Management - Other9.6%
You comment as

Team

Professional experience

How many years of experience do Alta Resources employees have before joining?
Years of experience at Alta Resources: Newcomers: 27%, Experiencers: 16%, Experts: 21%, Veterans: 36%. Alta Resources employees have 8+ years experience on average before joining.
You comment as
Where did Alta Resources employees work before joining?
Where they've worked before Alta Resources: Associated Banc-Corp, Fox Valley Technical College, J. J. Keller. Typical Alta Resources employees have worked at Associated Banc-Corp.
You comment as
Associated Banc-Corp
Fox Valley Technical College
J. J. Keller
What industries did Alta Resources employees work in previously?
Industry Background: The most typical industries of Alta Resources: Niche Retailers, Colleges / Universities, Clothing Retailers, Computer Systems Design Companies, Paper & Print Manufacturers. Alta Resources employees most likely come from a Niche R
You comment as
Where did Alta Resources employees work before joining?
Past employers' size at Alta Resources: Small: 29%, Medium: 12%, Large: 59%. Most Alta Resources employees have previously worked at large companies.
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Educational background

What did employees at Alta Resources study?
You comment as
Where did employees at Alta Resources study?
Fox Valley Technical College
University of Wisconsin-Milwaukee
You comment as

Employee data

How long do people stay in a role at Alta Resources?
Time employed at Alta Resources: <1: 10%, 1-3: 31%, 4-8: 39%, 9-13: 11%, 14-20: 7%, 20+: 2%. Most Alta Resources employees stay with the company for 4-8 years which is the same as the industry average.
You comment as
How does Alta Resources rank for age & gender diversity?
Gender ratio at Alta Resources: 46.4% Male and 53.6% Female. Age ratio at Alta Resources: 16-20: 0%, 21-30: 50%, 31-40: 28%, 41-50: 12%, 51-60: 7%, 60+: 3%. Alta Resources rates - 9.6% more female than the industry average. Most Alta Resources employ
You comment as

Career advancement

How does Alta Resources rank for career advancement?
Career advancement at Alta Resources: high. Alta Resources ranks high for career advancement which is above the industry average.
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Find your job at Alta Resources

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Discussion about Alta Resources

Want to know more about Alta Resources?
Share your thoughts and ideas about Alta Resources with others in our community.
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What year was Alta Resources founded?
avatar-of-creator
Liam Brown4 years ago
1995.
You comment as
What’s the gender distribution at Alta Resources?
avatar-of-creator
Sophie Hayes4 years ago
53.6% female, 46.4% male.
You comment as
What industry does Alta Resources operate in?
avatar-of-creator
Benjamin Gardner4 years ago
Engineering/Architecture, Manufacturing/Mechanical/Mining, Marketing/Advertising/PR, Human Resources, Consulting/(Non-Executive) Management.
You comment as
What’s the main location of Alta Resources?
avatar-of-creator
Isabella Holmes4 years ago
It’s Neenah, WI.
You comment as
What’s Alta Resources’s yearly revenue?
avatar-of-creator
Sophie Hayes4 years ago
$100m to $500m
You comment as
What companies are similar to Alta Resources?
avatar-of-creator
Benjamin Gardner4 years ago
Alta Planning + Design, Bemis Company, Inc., Cabot Oil & Gas, Chesapeake Energy, EQT Corporation, StarTek, SYKES, Thrivent Financial.
You comment as
Who is the CEO of Alta Resources?
avatar-of-creator
Benjamin Gardner4 years ago
James F. Beré Jr..
You comment as
what are the chances of career advancement at Alta Resources?
avatar-of-creator
Liam Brown4 years ago
high.
You comment as
How long do people usually work for Alta Resources?
avatar-of-creator
Benjamin Gardner4 years ago
4-8 year(s).
You comment as
what kind of companies did Alta Resources employees work for?
avatar-of-creator
Isabella Holmes4 years ago
Large companies before Alta Resources.
You comment as
Top future employers of Alta Resources employees?
avatar-of-creator
Liam Brown4 years ago
Associated Banc-Corp, Fox Valley Technical College, J. J. Keller, Kimberly-Clark, Navitus Health Solutions, Network Health Plan (Wisconsin), School Specialty, Thrivent Financial.
You comment as
Who are the top previous employers of Alta Resources employees?
avatar-of-creator
Benjamin Gardner4 years ago
Associated Banc-Corp, Fox Valley Technical College, J. J. Keller, Kimberly-Clark, School Specialty, Shopko, West Corporation, West Business Services.
You comment as
How old are Alta Resources’s employees in general?
avatar-of-creator
Liam Brown4 years ago
around 21-30.
You comment as
Where did most of Alta Resources employees go to school?
avatar-of-creator
Benjamin Gardner4 years ago
Fox Valley Technical College, University of Wisconsin-Milwaukee, University of Wisconsin-Oshkosh, University of Wisconsin-Stevens Point, University of Wisconsin-Whitewater.
You comment as
What is the mission of Alta Resources?
avatar-of-creator
Benjamin Gardner4 years ago
"We provide resources and create solutions that maximize customer relationships.Vision: To be an industry leader for global, customer-related outsourcing solutions.Guiding Principles:ResultsDiversityRelationshipsIntegrityCommunicationCommunityStrength".
You comment as
My elderly parents live far so I have to drive often to visit them. Hoping I getting enough PTOs.. 🤞
avatar-of-creator
A year ago
I get 13 days per year but I have to use t for sick or vacation days .
avatar-of-creator
A year ago
initially u start with with 0 PTOS but it gets accrued over time 😊
You comment as
I hope hope its flexible because i need to juggle time between work and school🤹
avatar-of-creator
A year ago
very flexible
avatar-of-creator
A year ago
flexible schdules.. no worries.. 👍
You comment as
I need this job ASAP!!! how long does it take to get hired... 😰
avatar-of-creator
A year ago
Its a pretty quick and easy process.. dnt worry 'bout it 😎
avatar-of-creator
A year ago
Applied online 📧, had to do a hpne interview and an inperson interview
You comment as
I'm a housewife so I need to ready my kids for school, I need a 2nd shift job, do they offer it here?
avatar-of-creator
A year ago
last time is 8p.m. so it can be 12p.m. to 8p.m.
avatar-of-creator
A year ago
Yes, I work here in 2nd shift ❤
You comment as
How do you guys find Alta resources, it my 2nd week and I'm loving it here ❤
avatar-of-creator
A year ago
I don't like my coworkers thar much 😁
avatar-of-creator
A year ago
can't relate but happy to hear that you're having a good time
You comment as
I really love this place, I'm a student and they changed my schedule accordingly, great people ❤
avatar-of-creator
A year ago
glad that you guys work here :))
avatar-of-creator
A year ago
Same, I love this place a lotttt.
You comment as
Is there remote work available? I think I'm more productive that way
avatar-of-creator
A year ago
It's upto us I think 🤔
avatar-of-creator
A year ago
depends on the position
You comment as
I used to work from home & now that I am joining the force I hope its fun and vibrant...
avatar-of-creator
A year ago
Free lunch & potlucks 🥪
avatar-of-creator
A year ago
team activites are held ocassioanally.. 😇
You comment as
I just applied here, when Can I hear back from them?
avatar-of-creator
A year ago
Hardly takes 2 week after call to your first day at work
avatar-of-creator
A year ago
2 weeks from start to the end
You comment as
My friend is encouraging me to work here, what benefits do they offer
avatar-of-creator
A year ago
Paid time off
avatar-of-creator
A year ago
insurance
You comment as
Is vision covered in medical? I need checkups and treatment and I forget to ask anythibg about insurance during my interview ☹
avatar-of-creator
A year ago
I have some problems in my left eye and it's under coverage of the insurance
avatar-of-creator
A year ago
Insurance cover medical, vision, dental 😊
You comment as
Are there many promotions available? I need promotions because I feel they boost my morale all the time
avatar-of-creator
A year ago
based on your performance ❤
avatar-of-creator
A year ago
you can ask after working here for a reasonable amount of time:))
You comment as
I have my interview tomorrow, what are the questions that I can expect
avatar-of-creator
A year ago
they asked me how many hours can I work, where I live, where I was working previously
avatar-of-creator
A year ago
just the normal ones, it's quite easy 😊
You comment as
Do I have to give a drug test after my interview? I got disqualified because of it in my last interview
avatar-of-creator
A year ago
yes, it's in their standard policy
avatar-of-creator
A year ago
The CEO is a very strict person, he wouldn't allow any spooky stuff
You comment as
Just got a call from the company, I have my interview tomorrow, can you guys pls give me some tips 😇
avatar-of-creator
A year ago
Always say customer service is number one priority
avatar-of-creator
A year ago
Don't get nervous or overly excited
You comment as
Tomorrow is my first day, I forgot to ask about the dress code, can someone guide me 😁
avatar-of-creator
A year ago
it's casual and some people even wear Pajamas to work
avatar-of-creator
A year ago
whatever you like 😉
You comment as
I need vacations every years because I need to visit my folks, do they offer PTO vacations?
avatar-of-creator
A year ago
yes, but it's around 13 days when you join
avatar-of-creator
A year ago
it's 13 days when you start but if you work long here, it would go upto 24
You comment as
I really love my mates here, glad I took this job 😁
avatar-of-creator
A year ago
I love my coworkers here too 😉
avatar-of-creator
A year ago
nice environment no doubt
You comment as
I'm hired yesterday but I'm on training first, is the training paid or not
avatar-of-creator
A year ago
Paid and congratulations 🎊
avatar-of-creator
A year ago
yes, 2 weeks paid training for new employees 😊
You comment as
PTO and vacation either make or break the deal for me. Please tell me its good.
avatar-of-creator
A year ago
you have touse your PTO for personal or sick leaves.. 🤒
avatar-of-creator
A year ago
AFAIK its 1 vacation day per month flat!!
You comment as
what kind of questions are asked during the interview for a customer service rep?
avatar-of-creator
A year ago
what is your biggiest weakness? 😶
avatar-of-creator
A year ago
how do you handle difficult situations.. HTH.. ❤
You comment as
When can someone take maternity leave? I started working here in June and it's been 6 months working here
avatar-of-creator
A year ago
I took mine after 2 years and it was easily given, no questions asked
avatar-of-creator
A year ago
1 year
You comment as
I need the benefits to be good, you know what Im sayin...
avatar-of-creator
A year ago
Dental, vision & health plan was good ! 🦷
avatar-of-creator
A year ago
Awesome coverage 👏
You comment as
I really love to come to work here everyday, it's my 2nd month and it's just perfect
avatar-of-creator
A year ago
same, I love my friends and environment here
avatar-of-creator
A year ago
hope it stays the same for you bro ❤
You comment as
Do you guys also feel that the leadership is not good, I'm so sick of them
avatar-of-creator
A year ago
can relate to you brother 😔
avatar-of-creator
A year ago
it's okay, try to resolve your matters bro
You comment as
I feel comfortable on weekly basis payments, how often do they pay in here?
avatar-of-creator
A year ago
bi-weekly
avatar-of-creator
A year ago
it's not weekly but it's every 2 weeks 🙂
You comment as
How much raise can I expect and how soon can I expect it? I started working in February
avatar-of-creator
A year ago
Very minimal raises, 0.2 to 0.3 every year
avatar-of-creator
A year ago
almost no good 😕
You comment as
I need dental insurance, do they offer it?
avatar-of-creator
A year ago
dental is covered
avatar-of-creator
A year ago
dental is covered but you must read the insurance first, not every treatment is covered 😕
You comment as
I need annual raises at all cost, should I apply here?
avatar-of-creator
A year ago
yes, they give annual raises 😁
You comment as
I can work on low pay but I need good work environment, that's a necessary thing for me, should I apply here 🤔
avatar-of-creator
A year ago
Most people are good, you should consider applying
avatar-of-creator
A year ago
Would recommend 👍
You comment as
Because I need to drop and pick up my kids I need the working hours to be flexible and steady.. 👦
avatar-of-creator
A year ago
40 hours per week sir!
avatar-of-creator
A year ago
I do 9 hours ⏰
You comment as
will i able to train and further my career internally?
avatar-of-creator
A year ago
I am always learning new things
avatar-of-creator
A year ago
yes you will have access to several training options which will hekp u! 😘
You comment as
im breaking out in hives just thinking about the interview!! ughhhh..
avatar-of-creator
A year ago
Its relaxed & quick
avatar-of-creator
A year ago
OMG!! I was too but ull see that u have nothin to worry about 🤗
You comment as
How much work is offered here every week? I'm a young guy and I'm thinking of applying here
avatar-of-creator
A year ago
it's around 8 hours a day
avatar-of-creator
A year ago
the usual 40 hours a week 👍
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Alta Resources a perfect pairing? Let's explore your common touchpoints.