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3.8
135 ratings
4.1
Salary & Benefits
3.1
Professional growth
3.9
Work-Life balance
3.8
Recognition & Support
4.0
Culture & Values
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Team

Professional experience

How many years of experience do American Airlines employees have before joining?
Where did American Airlines employees work before joining?
Air Transportation Companies
Large size
Air Transportation Companies
Large size
What industries did American Airlines employees work in previously?
Which size companies did people at American Airlines work at previously?

Educational background

What did employees at American Airlines study?
Where did employees at American Airlines study?
Arizona State University-Tempe
Embry-Riddle Aeronautical University-Prescott
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Employee data

How long do employees stay at American Airlines?
How does American Airlines rank for age diversity?
How does American Airlines rank for gender diversity?
Gender diversityRatio
male64.2%
female35.8%

Career advancement

How does American Airlines rank for career advancement?
Low
Years in positionPercentage who advanced
<112.3%
137.9%
219.3%
39.1%
4+21.5%
What companies do American Airlines employees go on to work at?
Aerospace Manufacturers
Large size
Air Transportation Companies
Large size
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Summary

Company information

History

American Airlines, Inc., headquartered in Fort Worth, TX, is a major airline. They operate flights to 350 destinations in more than 50 countries. The company nourishes a culture of respect towards customers, company heritage and eSee more

Address

Multiple locations

Size

Large

Founded

1999

CEO

Brad Mayne

Type

Company - Public

Revenue

Over $10B

Industry

Air Transportation Companies

What departments American Airlines employees work at?
DepartmentsRatio
other occupation29.9%
Air Transportation29.8%
Computer / IT10%
Management - Other6.3%
Maintenance / Repair5.9%
Administrative - Other5.7%
Customer Service5.3%
See what companies are similar to American Airlines
Financial Transactions Processing
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Jobs

Job openings

Job Filters

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Location: Training & Conf Ctr (DFW-SV05) Additional Locations: Dallas/Ft Worth, TX; Boston, MA; Charlotte, NC; Chicago, IL; Los Angeles, CA; Miami, FL; New York, NY; Philadelphia, PA; Phoenix, AZ; San Francisco, CA; Washington, DC Requisition ID: 6291...Read more
Location: DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition ID: 62401 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world...Read more
Aviation Maintenance TechnicianAmerican AirlinesPittsburgh, PA
Location: Pittsburgh Hangar 5 (PIT-HGR5) Additional Locations: None Requisition ID: 64540 This job will continue to be posted until at least 02/3/2023. If interested, please apply prior to this date. Intro Are you ready to explore a world of possibilities...Read more
Developer/ Senior Developer, ITAmerican AirlinesDallas, TX
Location: DFW Headquarters Building 8 (DFW-SV08) Additional Locations: Phoenix, AZ; Dallas/Ft Worth, TX Requisition ID: 53201 Intro American Airlines is looking for Software Developers of all levels. As a Software Developer at American Airlines, we expect...Read more
Manager, PlanningAmerican AirlinesDallas, TX
Location: Integrated Operations Ctr (DFW-SV02) Additional Locations: None Requisition ID: 64410 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Senior Manager, IT ApplicationsAMERICAN AIRLINESDallas, TX
Location:DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition ID:65053IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world...Read more
Location:DFW Headquarters Building 7 (DFW-SV07) Additional Locations: None Requisition ID:64759IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world...Read more
Executive Assistant, MDAmerican AirlinesDallas, TX
Location: DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition ID: 64817 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Senior EngineerAmerican AirlinesNew York, NY
Location: John F Kennedy Intl Apt (JFK-TRML) Additional Locations: None Requisition ID: 64107 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
American Airlines - American Airlines is seeking Bilingual Part Time Customer Service Agents - Spanish Speaker Required at theCharlotte Douglas International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining...Read more
Location:DFW Hangar (DFW-HGR3) Additional Locations: None Requisition ID:64609Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your...Read more
Material Logistics SpecialistAmerican AirlinesNewark, NJ
Location: Newark Intl Apt (EWR-TRML) Additional Locations: None Requisition ID: 64602 This job will continue to be posted until at least 1/02/2023. If interested, please apply prior to this date. Intro Are you ready to explore a world of possibilities...Read more
Supervisor, Material PlanningAmerican AirlinesSan Antonio, TX
Location:San Antonio Intl Apt Cust Svc (SAT-CCSC) Additional Locations: None Requisition ID:64994Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Scheduler, Flight TrainingAmerican AirlinesDallas, TX
Location: Flight Training Academy (DFW-SV03) Additional Locations: None Requisition ID: 65107 **Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
EngineerAmerican AirlinesDallas, TX
Location: DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition ID: 64991 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Location: DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition ID: 64999 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Location:DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition ID:65072Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Senior Manager, Technical PublicationsAmerican AirlinesDallas, TX
Location: Tech Ops (DFW-SV04) Additional Locations: None Requisition ID: 65040 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your...Read more
Manager, Aircraft Line Maintenance HubAmerican AirlinesDallas, TX
Location: DFW Hangar (DFW-HGR3) Additional Locations: None Requisition ID: 65100 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your...Read more
Supervisor, Inspection Base MaintenanceAmerican AirlinesDallas, TX
Location: DFW Hangar 5 (Delta Hgr) (DFW-HGR5) Additional Locations: None Requisition ID: 65000 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
American Airlines - American Airlines is seeking Bilingual Full Time Customer Service Agents - Spanish Speaker Required at theCharlotte Douglas International Airport The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining...Read more
Location: DFW Envoy Hgr (DFW-HGR2) Additional Locations: None Requisition ID: 64861 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your...Read more
Team Lead, Operations Talent AcquisitionAmerican AirlinesDallas, TX
Location:DFW Headquarters Building 8 (DFW-SV08) Additional Locations: None Requisition ID:65075Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Location: Charlotte/Douglas Intl Apt (CLT-TRML) Additional Locations: None Requisition ID: 65088 Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world...Read more
Location:TUL Mtc & Engr Base (TUL-MNTC) Additional Locations: None Requisition ID:63196 This job will continue to be posted until at least 02/03/2023 . If interested, please apply prior to this date.Intro Are you ready to explore a world of possibilities...Read more
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Q&A about American Airlines

Learn what others have to say about this company or join the discussion by contributing a question or an answer.
Ask a question
q:What’s the stock symbol of American Airlines?
Sophie Hayes
AAL.
q:gender breakdown at American Airlines?
Sophie Hayes
gender ratio is 35.8% female, 64.2% male.
q:What industry does American Airlines fall under?
Isabella Holmes
Hospitality/Travel.
q:Where can I find American Airlines’s headquarters?
Sophie Hayes
Dallas, TX.
q:What year was American Airlines founded?
Sophie Hayes
1999.
q:What is the annual revenue of American Airlines?
Sophie Hayes
over $10b.
q:Who is the CEO of American Airlines?
Sophie Hayes
Brad Mayne.
q:are my chances high for career advancement at American Airlines?
Sophie Hayes
no, chances of career advancement are low.
q:How many years does an employee typically spend working for American Airlines?
Isabella Holmes
An employee typically spends 20+
q:what kind of companies did American Airlines employees work for?
Sophie Hayes
Large companies before American Airlines.
q:who are employees usually hired by after leaving American Airlines?
Isabella Holmes
Boeing, Delta Air Lines, Envoy Air, JetBlue, Sabre, Self Employed, Southwest Airlines, United Airlines.
q:Where did employees work before joining American Airlines?
Liam Brown
Envoy Air, Southwest Airlines, Trans World Airlines, United Airlines, United States Air Force, US Airways, US Airways (now American Airlines), US Navy.
q:What’s the average age at American Airlines?
Liam Brown
21-30.
q:Where did most of American Airlines employees go to school?
Isabella Holmes
Arizona State University-Tempe, Embry-Riddle Aeronautical University-Prescott, Texas A&M University-Texarkana, The University of Texas at Arlington, University of North Texas.
q:Does American Airlines hire people with a criminal record?
Denise MortlockNovember 26, 2022
Yes
q:How many vacation days?
q:Minimum age of hiring at American Airlines?
q:what can you expect salary raise wise
q:Do entry level jobs pay well?
Denise MortlockNovember 26, 2022
Most of all jobs available start with great base wuth potential to get more for going beyond. Every employee is important and deserves a review to see where they can do better.
q:how many years did you spend at American Airlines?
q:do you need to take a drug test if you work for American Airlines?
q:does American Airlines stick to pay days? Do you get your pay in due time?
Denise MortlockNovember 26, 2022
I assume so, and bonuses, also direct deposits help too.
q:I’m curious what American Airlines has to offer in terms of benefits?
Denise MortlockNovember 26, 2022
Heath care,dental,vision, medical, prescription, hospital, 401k and more to provide best care to thier staff.
q:Is it forbidden to wear flip flops to work at American Airlines?
Denise MortlockNovember 26, 2022
Id assume so, you should be in complete uniform including your pumps when going to the airport to your gate.
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Reviews

3.8
135 ratings
4.1
Salary & Benefits
3.1
Professional growth
3.9
Work-Life balance
3.8
Recognition & Support
4.0
Culture & Values
Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
Add review
avatar-of-creator
Security Guard
Phoenix, AZ - March 10, 2021
Shift Lead
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Corporate security was contracted out to a third-party company and we all lost their jobs. Marksman security does not compare to American Airlines corporate security.

Pros and Cons
Flight Benefits - Flexibility - Environment
It went away and will never come back
avatar-of-creator
Loan Borrow Specialist
Fort Worth, TX - June 2, 2021
Stressful with no understanding from manager
3
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
4
Culture and Values
Fine place to work. There was a definite difference when they sold out to USAir. They did not like AA original employees and they made it well known.

Pros and Cons
A pro with USAir is they did not decriminate against age.
Flight benefits were not available most of the time inside United States.
avatar-of-creator
Payroll Processing Specialist
Tempe, AZ - June 3, 2021
Good company to work for and my teamates and I always worked as a team
4
Ratings
3
Professional growth
3
Salary & Benefits
5
Work-Life balance
4
Recognition & Support
5
Culture and Values
American Airlines was a fair and fun company to work for. The company treated us very well. I miss working with my teamates. Together we processed twice monthly payroll together and always processed and completed on time. Shared information with each other and helped each other in assisting employees with payroll and benefits questions. I personally trained 3 processors, even though when I started working at American, there was a merger transition in progress and my trainer was assigned to training in another location to facilitate the merger with US Airways, but was always supportive and contacted me every day. Over all, very good Company that pays attention to the employees and thier jobs.

Pros and Cons
Friendly office, fun events such as decorating for Christmas, Group events .
Some of the coworkers were not very helpful
avatar-of-creator
SR.PROJECT Manager
Phoenix, AZ - June 7, 2021
The vest company to work for✈♥️
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
✈♥️✈i♥️✈AA My life for the last 10 years. Im soo happy to got the chance to work for this amazing company. My IT journey was amazing and my retirement is even better 🙌❤ Thank you AA for everything ❤

Pros and Cons
People, traveling, IT
COVIT- 19...
avatar-of-creator
Customer Account Representative Bilingual
Miami, FL - July 9, 2021
Customer Service Agent
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I love the interaction with the customer, and solving the traveling problems, it is stressing enough to fly these day, that I like to make a difference an helping them make it easier.

Pros and Cons
This Jobs gives me security, and its a big family.
I dont really thing there is any cons
avatar-of-creator
Cashier
Dallas, TX - July 10, 2021
Pay rate was garbage
2.6
Ratings
4
Professional growth
2
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
4
Culture and Values
My manager at the time took all the tips and gave us all a dollar that didn't reach me to pay for no bus fare bianca wouldn't do anything she accused me of doing something I never did and she resigned me for no reason so I decided to quit

Pros and Cons
Friendly people
Bad pay rate
avatar-of-creator
Aviation Maintenance Technician
Tulsa, OK - July 26, 2021
My employment at American Airlines
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I was an aircraft mechanic at American Airlines. I really miss the bond I had with the employees there. We became very good friends as well as hard workers as a team.

Pros and Cons
The pros are good pay and a positive working environment.
There are no cons I can think of.
avatar-of-creator
Security Aviation
August 1, 2021
Prodictive
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Good, nice, beautiful, im so happy you write me back, I hope will be work together, cause together will be best

Pros and Cons
Free lunch
Good Food Quality
avatar-of-creator
Crew Chief
October 22, 2021
American Airlines and 3rd party service providers outside the US
1.2
Ratings
1
Professional growth
2
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
The worst job I have ever had, the 2 managers in charge of the station providing the services for AA here in the Dominican Republic are given an operation budged to under contract, the reason for them getting bonuses if they lower all costs and also compensate themselves for the revenue they force. underpayment, bonuses that they say they pay the employees are kept for themselves, inhumane environment to work, unsafe, for employees and the safe operation overall. All the thinkable and possible corrupt ways to conduct a business are present at this site, the reason for me quitting this position and (Company)

Pros and Cons
None, there is no positive what so ever
Nothing, transportation since the airport is out of the city
avatar-of-creator
Reservations
Phoenix, AZ - October 25, 2021
Great for singles
3.8
Ratings
4
Professional growth
4
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
5
Culture and Values
Let me start by saying that I absolutely love my job here at American. I love helping people and it fills my cup. That being said, the schedules you get in the beginning are those best for single people. The work/life balance I was experiencing just wasn’t working for me and my family. Working for American as a whole though is a huge pleasure and presents great possibilities to those who are fortunate to be welcomed on board.

Pros and Cons
Free food when on mandatory overtime , awesome benefits
Unwanted shifts
avatar-of-creator
Sr. Specialist, TMR
Phoenix, AZ - November 4, 2021
Great team
4.4
Ratings
4
Professional growth
4
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
4
Culture and Values
Worked at AA for 7 years and am so thankful for the experience! I had an amazing manager and the teams I supported were located throughout the central and western region.

Pros and Cons
Work/life balance, great manager and excellent coworkers
A very large span of control
avatar-of-creator
Baggage handler/ramp agent
Dallas, TX - December 14, 2021
Fun until layoffs
4
Ratings
5
Professional growth
3
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
5
Culture and Values
Worked there for a month and then 911 happened and I was laid off. Last class hired and first class to be let go.

Pros and Cons
Just a good company then
Have work alot for decent money
avatar-of-creator
Coordinator & Communications
Tulsa, OK - December 21, 2021
Promises with Power leading to Prosperity
3.2
Ratings
4
Professional growth
3
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
2
Culture and Values
I started in 2007, the last month of the year. I didn’t know anything about aeronautics, but they gave me a chance while I was finishing my degree in communications. While there, I not only had the opportunity to intern in Dallas at the corporate office, I met my future husband (Tulsa location) with whom I’ve been married for nearly 13 years now. I learned copious areas in the business from landing gear, to the corporate side of communications and “pitched” to Sony, my ideas at the time, passenger listening pleasure through headphones. I appreciated the flexibility of the company while I pursued my education, and their phenomenal support. I did leave in 2009 on good terms and with more knowledge of the aeronautics world.

Pros and Cons
Benefits, traveling privileges.
Overnight hours, culture stigma.
avatar-of-creator
Reservation Agent
January 24, 2022
Fun and productive work environment
4.2
Ratings
5
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
It was a great place to work, unfortunately for me I had health issues and had to leave the company. Offers great benefits and longevity if that is what your looking for in a company or career.

Pros and Cons
Benefits, flight privileges
Shift bidding
avatar-of-creator
March 21, 2022
You attitude determines your altitud
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I worked 12 years for AA and love everything of it. Travel privileges , hotels discount, Credit Union, health insurance, very flexible schedules, family leave we needed and much more. Everything that I know about customer service and computers I learned with AA.