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2.5
9 ratings
2.4
Salary & Benefits
1.9
Professional growth
2.8
Work-Life balance
2.6
Recognition & Support
2.8
Culture & Values
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Established in 1982, by Dr. Bruce Irwin in Birmingham Alabama, American Family Care was then the first Urgent Care, as well as Family Care and Practice Care in the area. The idea of non-emergency Urgent Care came into Dr. Irwin’s mind when as a kid he noticed that the emergency room resources were being used up by people not facing a life-threatening or immediate attention situation. Currently, AFC is proud to have 200 urgent care facilities spread across 26 states after 35 successful years in the business. With a target to have 500 more clinics in the next 5 years, American Family Care is currently treating an average of three million patients annually. The facilities provided by American Family Care urgent care units are physicians, digital X-rays, Electronic record-keeping, technologically advanced diagnostic procedures, and a qualified team of nurses, doctors, and staff. There are various jobs available for technicians, radiologists, record-keeping assistants, and others at AFC.

Company - Private
$50M to $100M
Large
Multiple locations
Niche Health Practitioners Companies
1982
D. Bruce Irwin, MD
What departments American Family Care employees work at?
DepartmentsRatio
other occupation50.2%
Healthcare49.8%

Team

Professional experience

How many years of experience do American Family Care employees have before joining?
Years of experience at American Family Care: Newcomers: 39%, Experiencers: 21%, Experts: 16%, Veterans: 24%. American Family Care employees have less than 3 years experience on average before joining.
avatar-of-creator
9 months ago
please take billie mosley off of working in nashville tn
Where did American Family Care employees work before joining?
Where they've worked before American Family Care: Auburn University, Brookwood Medical Center, Cahaba GBA. Typical American Family Care employees have worked at Auburn University.
Auburn University
Brookwood Medical Center
Cahaba GBA
What industries did American Family Care employees work in previously?
Industry Background: The most typical industries of American Family Care: General Hospitals, Outpatient Care Centers, Niche Health Practitioners Companies, Colleges / Universities, Niche Retailers. American Family Care employees most likely come from
Where did American Family Care employees work before joining?
Past employers' size at American Family Care: Small: 32%, Medium: 17%, Large: 51%. Most American Family Care employees have previously worked at large companies.

Educational background

What did employees at American Family Care study?
Where did employees at American Family Care study?
Auburn University
Jefferson State Community College

Employee data

How long do people stay in a role at American Family Care?
Time employed at American Family Care: <1: 9%, 1-3: 37%, 4-8: 41%, 9-13: 6%, 14-20: 4%, 20+: 3%. Most American Family Care employees stay with the company for 4-8 years which is the same as the industry average.
How does American Family Care rank for age & gender diversity?
Gender ratio at American Family Care: 39.8% Male and 60.2% Female. Age ratio at American Family Care: 16-20: 1%, 21-30: 49%, 31-40: 24%, 41-50: 11%, 51-60: 9%, 60+: 6%. American Family Care rates - 0.8% less female than the industry average. Most Ame

Career advancement

How does American Family Care rank for career advancement?
Career advancement at American Family Care: very low. American Family Care ranks very low for career advancement which is same as the industry average.
What companies do American Family Care employees go on to work at?
Future employers of American Family Care: Andrews Sports Medicine and Orthopaedic Center, Bibb Medical Center, Blue Cross and Blue Shield of Alabama, Brookwood Medical Center, HerKare. People who work at American Family Care most typically go on to w
Andrews Sports Medicine and Orthopaedic Center
Bibb Medical Center
Blue Cross and Blue Shield of Alabama
Brookwood Medical Center
HerKare

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American Family Care Reviews and Ratings

Have some insight of American Family Care?
Get the scoop on what others who have experience with American Family Care think of working there or join the conversation by leaving a review.
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avatar-of-creator
Medical Biller Coder
February 3, 2024
Work was good
3.8
Ratings
4
Professional growth
3
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
The people was pleasant to work with and was very kind. The supervisors were very willing to help at all time. The employees got along so very well.

Pros and Cons
Friendly office
Supervisors were great to work with in my area
avatar-of-creator
Patient Relation Coordinator
Fairfield, AL - May 28, 2021
You will get a ton of experience working here
2.2
Ratings
3
Professional growth
2
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
Great place to start of working just for experience you can learn alot. The pay is very low thats why alot of ppl dont stay with the company. I didnt like the fact of having to work at different locations if needed that was a big Con for me. If the company increased pay they would probably keep more staff

Pros and Cons
Lots of Overtime
Low pay bad management

How do I match this company?

How Do I Match This Company?
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Discussion about American Family Care

Want to know more about American Family Care?
Share your thoughts and ideas about American Family Care with others in our community.
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gender breakdown at American Family Care?
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Isabella Holmes3 years ago
gender ratio is 60.2% female, 39.8% male.
When was American Family Care founded?
avatar-of-creator
Isabella Holmes3 years ago
I think 1982.
What industry is American Family Care in?
avatar-of-creator
Isabella Holmes3 years ago
Healthcare.
Where is American Family Care’s HQ?
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Liam Brown3 years ago
Birmingham, AL.
How much revenue does American Family Care generate?
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Liam Brown3 years ago
$50m to $100m.
What companies are similar to American Family Care?
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Sophie Hayes3 years ago
American Family Insurance, Brookwood Medical Center, Children's of Alabama, Community Health Systems, Randstad, Regions Bank, Southern Company, Tenet Healthcare.
Who is the CEO of American Family Care?
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Sophie Hayes3 years ago
D. Bruce Irwin, MD.
are my chances high for career advancement at American Family Care?
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Liam Brown3 years ago
no, chances of career advancement are very low.
How long do people usually work for American Family Care?
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Isabella Holmes3 years ago
4-8 year(s).
what kind of companies did American Family Care employees work for?
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Sophie Hayes3 years ago
Large companies before American Family Care.
where do employees go to work after leaving American Family Care?
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Benjamin Gardner3 years ago
Most went to work for one of these companies: Andrews Sports Medicine and Orthopaedic Center, Bibb Medical Center, Blue Cross and Blue Shield of Alabama, Brookwood Medical Center, HerKare, Huntsville Hospital, Regions Bank, UAB Medicine
Who are the top previous employers of American Family Care employees?
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Isabella Holmes3 years ago
Auburn University, Brookwood Medical Center, Cahaba GBA, Columbiana Clinic, Harley-Davidson, Hibbet Sports, Huntsville Hospital, UAB Medicine.
How old are American Family Care’s employees in general?
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Sophie Hayes3 years ago
around 21-30.
Where did most of American Family Care employees go to school?
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Liam Brown3 years ago
Auburn University, Jefferson State Community College, University of Alabama, University of Alabama at Birmingham, University of South Alabama.
What is the mission of American Family Care?
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Liam Brown3 years ago
"To provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.".
i have heared that some blue collar employees are underpaid and over buderdened, i dont know about the dept or section
avatar-of-creator
7 months ago
i would not say if someone is underpaid or not, but i would surely agree that it is a small urgent care, and the lab techs, nurses, MA's & x-ray techs all these employees are not paid pretty much 😑
avatar-of-creator
7 months ago
maybe, i never seen people worry about the pay, i have seen people discussing several issues but it was never the pay
How often are raises for therapists?
avatar-of-creator
6 months ago
Once in a blue moon.
avatar-of-creator
6 months ago
There are therapists there for 10+ years making $3 more an hour than myself.
If we are questioned by a ethics officer about a potential hippa violation and it was found to be inaccurate information, do we have a right to know who filed the complaint?
avatar-of-creator
6 months ago
I don't believe so because it can create retaliation thus a hostile work environment.
avatar-of-creator
6 months ago
No, you do not.🤩
I need to send a resume and I applied with Indeed, but my email address is wrong and I can't get it corrected. I got an email from AFC asking for my email.
avatar-of-creator
6 months ago
Update through their website✅
avatar-of-creator
6 months ago
Hand it over to the hr directly
how many hours do you need to work typically working as a medical practitioner? 🙂
avatar-of-creator
7 months ago
schedule started at 8AM and suppose to end at 6PM, but during flu seasos may goeto at 9PM sometimes.
avatar-of-creator
7 months ago
i work as an assistant, i work 12+ hours a day with multiple Drs. 😋
What is the best part of working at the company?
avatar-of-creator
7 months ago
Cross training
avatar-of-creator
7 months ago
Some of the people are genuinely great, and knowing that you are helping patients is a joy
Will they call me if vim hired?
avatar-of-creator
6 months ago
I guess, you can call them to ask them if you be called if you are hired.
avatar-of-creator
6 months ago
I do know but they are always hieing.
I've got an interview today.Wondering what questions they might ask at the time.
avatar-of-creator
7 months ago
Just basic questions
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7 months ago
Why did you become a nurse?
What about rehire, if you were dismissed?
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7 months ago
No idea.You can go PRN rather than Full Time and your schedule is very flexible.
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7 months ago
No not at all❌
How much is the hourly pay rate for Technologist?
avatar-of-creator
8 months ago
$15-$17 plus case rate.
avatar-of-creator
8 months ago
Starting wage about $15.If by the off chance you work less than 40 hours you will be paid as if you did. A few bonuses here and there.
how interview process goes on? what is the typical process of selection ? 🙃
avatar-of-creator
7 months ago
1 interview, multiple screening processes and background checks
avatar-of-creator
7 months ago
interviews are farily good, difficult as per your position
How long does it take to get hired from start to finish?
avatar-of-creator
6 months ago
Approximately it will take about 2-3 weeks.Interviews with 2 steps of management. Drug screen and physical.
avatar-of-creator
6 months ago
It takes about 1week. First interview, then second one. At the second one you drug test and do physical while you're there.
Currently needing to verify if Prattville location position is still open.
avatar-of-creator
6 months ago
Hopefully yes😇
avatar-of-creator
6 months ago
Hmmm...its still open
What is the uniform requirement at AFC?
avatar-of-creator
6 months ago
Scrubs and sometimes professinal attire
avatar-of-creator
6 months ago
Casual wear👔
What is the interview process like at AFC?
avatar-of-creator
7 months ago
Flexible and encouraging
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7 months ago
If you're overweight, you'll get turned down fairly quickly. They don't hire fat people, usually.
I am looking for a job for about $14.00 hour.Just wanna know,how much do they pay Medical Assistant get here.
avatar-of-creator
7 months ago
Medical Assistants start out at 9-12 an hour.
avatar-of-creator
7 months ago
pay higher depending on experience.
Does the females watch the females urine and does the guys watch the guys urine? Because I don’t know how I feel when people watch me do anything and Especially me urine.
avatar-of-creator
6 months ago
If you are worried about pre employment drug screens Nope they dont watch you and it's just an instant drug screen.
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6 months ago
During observed drug screenings, the male has to observe males and vice versa.
Can you use PTO for a day if you gave your two week notice?
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7 months ago
Not to my knowledge
avatar-of-creator
7 months ago
I dnt know
What questions did they ask during your interview process?
avatar-of-creator
6 months ago
What I thought was important for my patients to receive from me. They asked me if I smoked also.
avatar-of-creator
6 months ago
Previous working experience
What is the interview process like here?
avatar-of-creator
7 months ago
very lengthy, took at least 3 months for all the paper work to be processed.
avatar-of-creator
7 months ago
Getting a call back takes a while and the on boarding process can be lengthy.
Do they have insurance plans for employees and their families?
avatar-of-creator
6 months ago
after the 3 months period insurance is for everyone, but there are different plans and types of coverage for different level of employees
avatar-of-creator
6 months ago
simple is that you should have at least level 2 employement and you have passed the 3 month period successfully 🙃
If you quit one clinic, can you apply at another clinic of the same company?
avatar-of-creator
8 months ago
Transferring to a different location or position works the same way.
avatar-of-creator
8 months ago
No, you can't necessarily quit any job and be eligible for re-hire.
What is the promotion process like ?
avatar-of-creator
6 months ago
Whoever has the desire to stick around until someone gets fed up or til the ol timers die or vacat their position
avatar-of-creator
6 months ago
Rarely happens☺
Great professional work environment equal oppurtunities and rights for every one no discrimination 😌
avatar-of-creator
7 months ago
I always got the same privileges as everyone else there. I was always treated equally on my face and also behind my back, a diverse workplace open and welcoming for everyone
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7 months ago
I learned so much, although they don't pay good, but this is a good place to step in the health care sector
I would like to know the vacation policy in this company.
avatar-of-creator
6 months ago
10 plus add to as time is built up😍
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6 months ago
I'm a medical coding manager.So i have about 23 days vacation every year.
how your work-life balance goes as you work here for full time? 😇
avatar-of-creator
6 months ago
terrible, less to no holidays working weekends overtime, double shifts and every thing, i meet my kid after 3-4 days 🙄
avatar-of-creator
6 months ago
we dont go home until the last patient goes out of the clininc this is the simple policy we have to serve everyone
Do you train here?
avatar-of-creator
8 months ago
Yes training is offered
avatar-of-creator
8 months ago
Simple to no training
Does it mean that you're hired if you've signed the conditional offer, and completed the drug test and physical exam?
avatar-of-creator
6 months ago
Yes, they will soon be calling you with a start date from HR.
avatar-of-creator
6 months ago
Yes you are😁
What benefits does American Family Care offer?
avatar-of-creator
7 months ago
Medical,Vision, dental, 401k, PTO
avatar-of-creator
7 months ago
If full time they offer benefits but no benefits for part time
How are the working hours?
avatar-of-creator
7 months ago
PRN Flexible for a working Mother of 2 boys
avatar-of-creator
7 months ago
They are great obviously compared to the way I have rated -- in this survey they are a great place to work for.
How would you describe the pace of work here?
avatar-of-creator
7 months ago
Way too fast
avatar-of-creator
7 months ago
Very busy at times and slow at times.
I'm living in Sevierville and i worked for their AFC clinic at Sevierville for 2+ years.I'm moving to Kingston Pike.Wondering can i join the AFC clinic at that place.
avatar-of-creator
6 months ago
You can transfer to another if you choose to.
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6 months ago
You are allowed to transfer only if you are a current employee that has been in their position six months or longer.
is there any overtime monitoring? if i work 1 hours extra regularly, will i be paid for it
avatar-of-creator
8 months ago
The hourly rate in OT is not anywhere near to actual working hour, the money for Overtime doesnot count, although it will balance your late comings
avatar-of-creator
8 months ago
overtime is paid fairly but due to low hourly rate no one talks about it
Do you have to have experience to be a Patient Relations Coordinator?
avatar-of-creator
6 months ago
Yes, I have very good verbal communication, data management, conflict resolution, extremely organized, customer service, client assessment and analysis, problem solving,accounts billing, medical billing, great phone demeanor
avatar-of-creator
6 months ago
No you do not need experience
how is the working culture here? how is the tools technology and infrastructure? ☺
avatar-of-creator
7 months ago
Infrastructure is good, well equipped everything 😋
avatar-of-creator
7 months ago
working culture is good everyone is busy, everyone is friendly we are tired due to work pressure but there is nothing like toxic work environment, hate, envy, enmitiesor anything like that
How do you feel about the future of AFC?
avatar-of-creator
6 months ago
Always customers services
avatar-of-creator
6 months ago
Excellent company with a very bright future in the industry.
When do you get your first paycheck and when do benefits kick in?
avatar-of-creator
6 months ago
Employees are paid 6 days after the pay period ends (bi-weekly).
avatar-of-creator
6 months ago
I believe benefits start after 30 days.
Do they nicotine test you for employment?
avatar-of-creator
6 months ago
No, they do not test but they do ask you to sign a statement agreeing that you do not smoke.
avatar-of-creator
6 months ago
They did not.This question does apply to my position.
How long does it take corporate to let you know whether or not you’re hired after the second interview?
avatar-of-creator
6 months ago
3 to 4 days
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6 months ago
It happened about two weeks after the second interview.
How many sick days do you get per year?
avatar-of-creator
7 months ago
I honestly do not remember having any because as soon as I called in like 3 times in 6 months I got verbal warning.
avatar-of-creator
7 months ago
Only 5.5% of hours worked
I was asked to come for a physical exam today.Wondering, what all is included in the physical exam at AFC.
avatar-of-creator
7 months ago
It's just like your going for a health physical
avatar-of-creator
7 months ago
Urine drug screen is all
How many medical professional work there?
avatar-of-creator
6 months ago
Unless you work at Nashville South they normally have 10 or more employees on average
avatar-of-creator
6 months ago
4-6 employees at our location
How are the working hours at American Family Care?
avatar-of-creator
7 months ago
7:30-6 sometimes longer if a patient walks in before closing.
avatar-of-creator
7 months ago
The work hours are long, from 8-6 continuously
I'm just wondering,what is the work atmosphere and culture like here.
avatar-of-creator
6 months ago
Nice working environment
avatar-of-creator
6 months ago
Very fast pace and productive
I’ve Been offered a position for medical assistant at AFC back in March 2019. Ive already completed my drug screening and background check, but I was told it takes 1 to 6 weeks to process? Is the process really that long? I have a clean background and Im clean as far as drug testing. Need advice please
avatar-of-creator
6 months ago
I started immediately from interview to drug screen maybe 8 days max. For the amount they pay I wouldn't be waiting 6 weeks.
avatar-of-creator
6 months ago
I interviewed and started not even a week later
how about the durg testing for employees? do they test one time only upon hiring?
avatar-of-creator
8 months ago
Very professional and strict 10 panel instant drug screen, but not after hired 😊
avatar-of-creator
8 months ago
one time drug and urine screening, and not a recurring process 😋
what about vacations here? do you have extra paid days off to work more than the actual shifts
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7 months ago
There are no paid vacations or holidays only accrued time, you have a space to take off for 2-3 weeks but after the PTO the days are not paid anymore
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7 months ago
you earn PTO 6 hours every 2 weeks, which is roughly equals to 12 days per year 🙂
Whatddoes a Patient Advocate do?
avatar-of-creator
6 months ago
Makes sure that patients' rights, treatments, and privacy are achieved.
avatar-of-creator
6 months ago
Review denied and short paid claims, figure out what the issue was, correct them and refile the correctes claims.
What is the drug test and physical like.😇
avatar-of-creator
7 months ago
Drug test is straight forward. I don't think it should be conducted by the people you actually work with.
avatar-of-creator
7 months ago
10 panel instant drug screen.
Do they rehire an employees who has declined job offer?
avatar-of-creator
7 months ago
Yes they do
avatar-of-creator
7 months ago
I hope so😍