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2.6
10 ratings
2.6
Salary & Benefits
2.0
Professional growth
2.8
Work-Life balance
2.7
Recognition & Support
2.8
Culture & Values
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Established in 1982, by Dr. Bruce Irwin in Birmingham Alabama, American Family Care was then the first Urgent Care, as well as Family Care and Practice Care in the area. The idea of non-emergency Urgent Care came into Dr. Irwin’s mind when as a kid he noticed that the emergency room resources were being used up by people not facing a life-threatening or immediate attention situation. Currently, AFC is proud to have 200 urgent care facilities spread across 26 states after 35 successful years in the business. With a target to have 500 more clinics in the next 5 years, American Family Care is currently treating an average of three million patients annually. The facilities provided by American Family Care urgent care units are physicians, digital X-rays, Electronic record-keeping, technologically advanced diagnostic procedures, and a qualified team of nurses, doctors, and staff. There are various jobs available for technicians, radiologists, record-keeping assistants, and others at AFC.

Company - Private
$50M to $100M
Large
Multiple locations
Niche Health Practitioners Companies
1982
D. Bruce Irwin, MD
What departments American Family Care employees work at?
DepartmentsRatio
other occupation50.2%
Healthcare49.8%
You comment as

Team

Professional experience

How many years of experience do American Family Care employees have before joining?
Years of experience at American Family Care: Newcomers: 39%, Experiencers: 21%, Experts: 16%, Veterans: 24%. American Family Care employees have less than 3 years experience on average before joining.
avatar-of-creator
A year ago
please take billie mosley off of working in nashville tn
You comment as
Where did American Family Care employees work before joining?
Where they've worked before American Family Care: Auburn University, Brookwood Medical Center, Cahaba GBA. Typical American Family Care employees have worked at Auburn University.
You comment as
Auburn University
Brookwood Medical Center
Cahaba GBA
What industries did American Family Care employees work in previously?
Industry Background: The most typical industries of American Family Care: General Hospitals, Outpatient Care Centers, Niche Health Practitioners Companies, Colleges / Universities, Niche Retailers. American Family Care employees most likely come from
You comment as
Where did American Family Care employees work before joining?
Past employers' size at American Family Care: Small: 32%, Medium: 17%, Large: 51%. Most American Family Care employees have previously worked at large companies.
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Educational background

What did employees at American Family Care study?
You comment as
Where did employees at American Family Care study?
Auburn University
Jefferson State Community College
You comment as

Employee data

How long do people stay in a role at American Family Care?
Time employed at American Family Care: <1: 9%, 1-3: 37%, 4-8: 41%, 9-13: 6%, 14-20: 4%, 20+: 3%. Most American Family Care employees stay with the company for 4-8 years which is the same as the industry average.
You comment as
How does American Family Care rank for age & gender diversity?
Gender ratio at American Family Care: 39.8% Male and 60.2% Female. Age ratio at American Family Care: 16-20: 1%, 21-30: 49%, 31-40: 24%, 41-50: 11%, 51-60: 9%, 60+: 6%. American Family Care rates - 0.8% less female than the industry average. Most Ame
You comment as

Career advancement

How does American Family Care rank for career advancement?
Career advancement at American Family Care: very low. American Family Care ranks very low for career advancement which is same as the industry average.
You comment as
What companies do American Family Care employees go on to work at?
Future employers of American Family Care: Andrews Sports Medicine and Orthopaedic Center, Bibb Medical Center, Blue Cross and Blue Shield of Alabama, Brookwood Medical Center, HerKare. People who work at American Family Care most typically go on to w
You comment as
Andrews Sports Medicine and Orthopaedic Center
Bibb Medical Center
Blue Cross and Blue Shield of Alabama
Brookwood Medical Center
HerKare

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Discussion about American Family Care

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gender breakdown at American Family Care?
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Isabella Holmes4 years ago
gender ratio is 60.2% female, 39.8% male.
You comment as
When was American Family Care founded?
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Isabella Holmes4 years ago
I think 1982.
You comment as
What industry is American Family Care in?
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Isabella Holmes4 years ago
Healthcare.
You comment as
Where is American Family Care’s HQ?
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Liam Brown4 years ago
Birmingham, AL.
You comment as
How much revenue does American Family Care generate?
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Liam Brown4 years ago
$50m to $100m.
You comment as
What companies are similar to American Family Care?
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Sophie Hayes4 years ago
American Family Insurance, Brookwood Medical Center, Children's of Alabama, Community Health Systems, Randstad, Regions Bank, Southern Company, Tenet Healthcare.
You comment as
Who is the CEO of American Family Care?
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Sophie Hayes4 years ago
D. Bruce Irwin, MD.
You comment as
are my chances high for career advancement at American Family Care?
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Liam Brown4 years ago
no, chances of career advancement are very low.
You comment as
How long do people usually work for American Family Care?
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Isabella Holmes4 years ago
4-8 year(s).
You comment as
what kind of companies did American Family Care employees work for?
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Sophie Hayes4 years ago
Large companies before American Family Care.
You comment as
where do employees go to work after leaving American Family Care?
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Benjamin Gardner4 years ago
Most went to work for one of these companies: Andrews Sports Medicine and Orthopaedic Center, Bibb Medical Center, Blue Cross and Blue Shield of Alabama, Brookwood Medical Center, HerKare, Huntsville Hospital, Regions Bank, UAB Medicine
You comment as
Who are the top previous employers of American Family Care employees?
avatar-of-creator
Isabella Holmes4 years ago
Auburn University, Brookwood Medical Center, Cahaba GBA, Columbiana Clinic, Harley-Davidson, Hibbet Sports, Huntsville Hospital, UAB Medicine.
You comment as
How old are American Family Care’s employees in general?
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Sophie Hayes4 years ago
around 21-30.
You comment as
Where did most of American Family Care employees go to school?
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Liam Brown4 years ago
Auburn University, Jefferson State Community College, University of Alabama, University of Alabama at Birmingham, University of South Alabama.
You comment as
What is the mission of American Family Care?
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Liam Brown4 years ago
"To provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.".
You comment as
i have heared that some blue collar employees are underpaid and over buderdened, i dont know about the dept or section
avatar-of-creator
A year ago
i would not say if someone is underpaid or not, but i would surely agree that it is a small urgent care, and the lab techs, nurses, MA's & x-ray techs all these employees are not paid pretty much 😑
avatar-of-creator
A year ago
maybe, i never seen people worry about the pay, i have seen people discussing several issues but it was never the pay
You comment as
How often are raises for therapists?
avatar-of-creator
A year ago
Once in a blue moon.
avatar-of-creator
A year ago
There are therapists there for 10+ years making $3 more an hour than myself.
You comment as
If we are questioned by a ethics officer about a potential hippa violation and it was found to be inaccurate information, do we have a right to know who filed the complaint?
avatar-of-creator
A year ago
I don't believe so because it can create retaliation thus a hostile work environment.
avatar-of-creator
A year ago
No, you do not.🤩
You comment as
I need to send a resume and I applied with Indeed, but my email address is wrong and I can't get it corrected. I got an email from AFC asking for my email.
avatar-of-creator
A year ago
Update through their website✅
avatar-of-creator
A year ago
Hand it over to the hr directly
You comment as
how many hours do you need to work typically working as a medical practitioner? 🙂
avatar-of-creator
A year ago
schedule started at 8AM and suppose to end at 6PM, but during flu seasos may goeto at 9PM sometimes.
avatar-of-creator
A year ago
i work as an assistant, i work 12+ hours a day with multiple Drs. 😋
You comment as
What is the best part of working at the company?
avatar-of-creator
A year ago
Cross training
avatar-of-creator
A year ago
Some of the people are genuinely great, and knowing that you are helping patients is a joy
You comment as
Will they call me if vim hired?
avatar-of-creator
A year ago
I guess, you can call them to ask them if you be called if you are hired.
avatar-of-creator
A year ago
I do know but they are always hieing.
You comment as
I've got an interview today.Wondering what questions they might ask at the time.
avatar-of-creator
A year ago
Just basic questions
avatar-of-creator
A year ago
Why did you become a nurse?
You comment as
What about rehire, if you were dismissed?
avatar-of-creator
A year ago
No idea.You can go PRN rather than Full Time and your schedule is very flexible.
avatar-of-creator
A year ago
No not at all❌
You comment as
How much is the hourly pay rate for Technologist?
avatar-of-creator
A year ago
$15-$17 plus case rate.
avatar-of-creator
A year ago
Starting wage about $15.If by the off chance you work less than 40 hours you will be paid as if you did. A few bonuses here and there.
You comment as
how interview process goes on? what is the typical process of selection ? 🙃
avatar-of-creator
A year ago
1 interview, multiple screening processes and background checks
avatar-of-creator
A year ago
interviews are farily good, difficult as per your position
You comment as
How long does it take to get hired from start to finish?
avatar-of-creator
A year ago
Approximately it will take about 2-3 weeks.Interviews with 2 steps of management. Drug screen and physical.
avatar-of-creator
A year ago
It takes about 1week. First interview, then second one. At the second one you drug test and do physical while you're there.
You comment as
Currently needing to verify if Prattville location position is still open.
avatar-of-creator
A year ago
Hopefully yes😇
avatar-of-creator
A year ago
Hmmm...its still open
You comment as
What is the uniform requirement at AFC?
avatar-of-creator
A year ago
Scrubs and sometimes professinal attire
avatar-of-creator
A year ago
Casual wear👔
You comment as
What is the interview process like at AFC?
avatar-of-creator
A year ago
Flexible and encouraging
avatar-of-creator
A year ago
If you're overweight, you'll get turned down fairly quickly. They don't hire fat people, usually.
You comment as
I am looking for a job for about $14.00 hour.Just wanna know,how much do they pay Medical Assistant get here.
avatar-of-creator
A year ago
Medical Assistants start out at 9-12 an hour.
avatar-of-creator
A year ago
pay higher depending on experience.
You comment as
Does the females watch the females urine and does the guys watch the guys urine? Because I don’t know how I feel when people watch me do anything and Especially me urine.
avatar-of-creator
A year ago
If you are worried about pre employment drug screens Nope they dont watch you and it's just an instant drug screen.
avatar-of-creator
A year ago
During observed drug screenings, the male has to observe males and vice versa.
You comment as
Can you use PTO for a day if you gave your two week notice?
avatar-of-creator
A year ago
Not to my knowledge
avatar-of-creator
A year ago
I dnt know
You comment as
What questions did they ask during your interview process?
avatar-of-creator
A year ago
What I thought was important for my patients to receive from me. They asked me if I smoked also.
avatar-of-creator
A year ago
Previous working experience
You comment as
What is the interview process like here?
avatar-of-creator
A year ago
very lengthy, took at least 3 months for all the paper work to be processed.
avatar-of-creator
A year ago
Getting a call back takes a while and the on boarding process can be lengthy.
You comment as
Do they have insurance plans for employees and their families?
avatar-of-creator
A year ago
after the 3 months period insurance is for everyone, but there are different plans and types of coverage for different level of employees
avatar-of-creator
A year ago
simple is that you should have at least level 2 employement and you have passed the 3 month period successfully 🙃
You comment as
If you quit one clinic, can you apply at another clinic of the same company?
avatar-of-creator
A year ago
Transferring to a different location or position works the same way.
avatar-of-creator
A year ago
No, you can't necessarily quit any job and be eligible for re-hire.
You comment as
What is the promotion process like ?
avatar-of-creator
A year ago
Whoever has the desire to stick around until someone gets fed up or til the ol timers die or vacat their position
avatar-of-creator
A year ago
Rarely happens☺
You comment as
Great professional work environment equal oppurtunities and rights for every one no discrimination 😌
avatar-of-creator
A year ago
I always got the same privileges as everyone else there. I was always treated equally on my face and also behind my back, a diverse workplace open and welcoming for everyone
avatar-of-creator
A year ago
I learned so much, although they don't pay good, but this is a good place to step in the health care sector
You comment as
I would like to know the vacation policy in this company.
avatar-of-creator
A year ago
10 plus add to as time is built up😍
avatar-of-creator
A year ago
I'm a medical coding manager.So i have about 23 days vacation every year.
You comment as
how your work-life balance goes as you work here for full time? 😇
avatar-of-creator
A year ago
terrible, less to no holidays working weekends overtime, double shifts and every thing, i meet my kid after 3-4 days 🙄
avatar-of-creator
A year ago
we dont go home until the last patient goes out of the clininc this is the simple policy we have to serve everyone
You comment as
Do you train here?
avatar-of-creator
A year ago
Yes training is offered
avatar-of-creator
A year ago
Simple to no training
You comment as
Does it mean that you're hired if you've signed the conditional offer, and completed the drug test and physical exam?
avatar-of-creator
A year ago
Yes, they will soon be calling you with a start date from HR.
avatar-of-creator
A year ago
Yes you are😁
You comment as
What benefits does American Family Care offer?
avatar-of-creator
A year ago
Medical,Vision, dental, 401k, PTO
avatar-of-creator
A year ago
If full time they offer benefits but no benefits for part time
You comment as
How are the working hours?
avatar-of-creator
A year ago
PRN Flexible for a working Mother of 2 boys
avatar-of-creator
A year ago
They are great obviously compared to the way I have rated -- in this survey they are a great place to work for.
You comment as
How would you describe the pace of work here?
avatar-of-creator
A year ago
Way too fast
avatar-of-creator
A year ago
Very busy at times and slow at times.
You comment as
I'm living in Sevierville and i worked for their AFC clinic at Sevierville for 2+ years.I'm moving to Kingston Pike.Wondering can i join the AFC clinic at that place.
avatar-of-creator
A year ago
You can transfer to another if you choose to.
avatar-of-creator
A year ago
You are allowed to transfer only if you are a current employee that has been in their position six months or longer.
You comment as
is there any overtime monitoring? if i work 1 hours extra regularly, will i be paid for it
avatar-of-creator
A year ago
The hourly rate in OT is not anywhere near to actual working hour, the money for Overtime doesnot count, although it will balance your late comings
avatar-of-creator
A year ago
overtime is paid fairly but due to low hourly rate no one talks about it
You comment as
Do you have to have experience to be a Patient Relations Coordinator?
avatar-of-creator
A year ago
Yes, I have very good verbal communication, data management, conflict resolution, extremely organized, customer service, client assessment and analysis, problem solving,accounts billing, medical billing, great phone demeanor
avatar-of-creator
A year ago
No you do not need experience
You comment as
how is the working culture here? how is the tools technology and infrastructure? ☺
avatar-of-creator
A year ago
Infrastructure is good, well equipped everything 😋
avatar-of-creator
A year ago
working culture is good everyone is busy, everyone is friendly we are tired due to work pressure but there is nothing like toxic work environment, hate, envy, enmitiesor anything like that
You comment as
How do you feel about the future of AFC?
avatar-of-creator
A year ago
Always customers services
avatar-of-creator
A year ago
Excellent company with a very bright future in the industry.
You comment as
When do you get your first paycheck and when do benefits kick in?
avatar-of-creator
A year ago
Employees are paid 6 days after the pay period ends (bi-weekly).
avatar-of-creator
A year ago
I believe benefits start after 30 days.
You comment as
Do they nicotine test you for employment?
avatar-of-creator
A year ago
No, they do not test but they do ask you to sign a statement agreeing that you do not smoke.
avatar-of-creator
A year ago
They did not.This question does apply to my position.
You comment as
How long does it take corporate to let you know whether or not you’re hired after the second interview?
avatar-of-creator
A year ago
3 to 4 days
avatar-of-creator
A year ago
It happened about two weeks after the second interview.
You comment as
How many sick days do you get per year?
avatar-of-creator
A year ago
I honestly do not remember having any because as soon as I called in like 3 times in 6 months I got verbal warning.
avatar-of-creator
A year ago
Only 5.5% of hours worked
You comment as
I was asked to come for a physical exam today.Wondering, what all is included in the physical exam at AFC.
avatar-of-creator
A year ago
It's just like your going for a health physical
avatar-of-creator
A year ago
Urine drug screen is all
You comment as
How many medical professional work there?
avatar-of-creator
A year ago
Unless you work at Nashville South they normally have 10 or more employees on average
avatar-of-creator
A year ago
4-6 employees at our location
You comment as
How are the working hours at American Family Care?
avatar-of-creator
A year ago
7:30-6 sometimes longer if a patient walks in before closing.
avatar-of-creator
A year ago
The work hours are long, from 8-6 continuously
You comment as
I'm just wondering,what is the work atmosphere and culture like here.
avatar-of-creator
A year ago
Nice working environment
avatar-of-creator
A year ago
Very fast pace and productive
You comment as
I’ve Been offered a position for medical assistant at AFC back in March 2019. Ive already completed my drug screening and background check, but I was told it takes 1 to 6 weeks to process? Is the process really that long? I have a clean background and Im clean as far as drug testing. Need advice please
avatar-of-creator
A year ago
I started immediately from interview to drug screen maybe 8 days max. For the amount they pay I wouldn't be waiting 6 weeks.
avatar-of-creator
A year ago
I interviewed and started not even a week later
You comment as
how about the durg testing for employees? do they test one time only upon hiring?
avatar-of-creator
A year ago
Very professional and strict 10 panel instant drug screen, but not after hired 😊
avatar-of-creator
A year ago
one time drug and urine screening, and not a recurring process 😋
You comment as
what about vacations here? do you have extra paid days off to work more than the actual shifts
avatar-of-creator
A year ago
There are no paid vacations or holidays only accrued time, you have a space to take off for 2-3 weeks but after the PTO the days are not paid anymore
avatar-of-creator
A year ago
you earn PTO 6 hours every 2 weeks, which is roughly equals to 12 days per year 🙂
You comment as
Whatddoes a Patient Advocate do?
avatar-of-creator
A year ago
Makes sure that patients' rights, treatments, and privacy are achieved.