American Red Cross Company Reviews and Ratings

3.5
230 ratings
3.8
Salary & Benefits
2.9
Professional growth
3.7
Work-Life balance
3.5
Recognition & Support
3.8
Culture & Values
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Telesales Agent
May 24, 2025
Sale Quotas
2.8
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
3
Culture and Values
There are sale quotas for different products that each agent has to meet monthly, In order to meet those quotas, you have to get in eight hours by 5:00 p.m. Call volume drops after 5:00 pm and so do sale opportunities. You can't spend a lot of time trying to make a sale because that blocks your availability for the customer who is ready to purchase. You have to manage your time and be skillful in quickly closing out a call with an unsure customer.

Pros and Cons
Continuous training upgrades
Remote/Work from Home Opportunity
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Philadelphia, PA - March 13, 2025
phlebotomist
2.4
Ratings
5
Professional growth
3
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
Worked there for a time. On your feet all day, very long hours. Little appreciating from lead teams. 10 min breaks. Never got out on time. Some like myself picked up the slack of many who did little if they got away with it

Pros and Cons
Great job if you’re very young
Poor leadership at blood drive events
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Lead Technician
Salt Lake City, UT - February 23, 2025
No appreciation
2.6
Ratings
1
Professional growth
3
Salary & Benefits
4
Work-Life balance
1
Recognition & Support
4
Culture and Values
The Red Cross claims to “promote from within” but consistently overlooks qualified and loyal employees for external candidates.

Pros and Cons
Flexible hours
Hard to get promoted, difficult to get maternity leave pay, doesn’t offer very much PTO.
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Phlebotomist Days
Waco, TX - November 24, 2024
Productive
4.0
Ratings
3
Professional growth
5
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
4
Culture and Values
I’ve worked at American Red Cross and we drove from town to town and collected donors it was long days and long nights

Pros and Cons
Friendly and
Long hours
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Health & Safety Services Director
Bradenton, FL - September 24, 2024
Board Member and CEO great ladies
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
After a reduction of force at the Tampa Chapter I had a few months off and saw an opening in a chapter south of Tampa. The drive was 40 miles south one way. The CEO and the Head of the Board were two women I knew I could learn from. I spent three years in Bradenton and truly enjoyed the community, volunteers and staff.

Pros and Cons
sense of community and belonging
None that I can think of.
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Disaster Specialist
Tampa, FL - July 17, 2024
Hurricane Leader for the Tampa Bay American Red Cross
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I became a Disaster Specialist after serving as a volunteer for a period of years. This was an excellent opportunity to assist people who had be damaged their environment, and to train those who had potential risks on how to survive. I worked in disaster sites throughout the Southeast US and advanced to a position of ARC representator in the combined government groups that responded to the disasters throughout this portion of the US. I was personally responsible for the training and damage responses to the southern half of the Pinellas County which had a population of over 400,000 citizens.

Pros and Cons
Excellent opportunities to help people who needed it desperately.
The entire level of Disaster Specialists were removed from the Tampa Bay ARC due to lost of money.
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Sarah Johnson11 months ago
Thanks for sharing your experince—how's the job stability now with the financial issues, still worth considering?
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Collection tech one
Green Bay, WI - June 14, 2024
Nice place to work
4.4
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
Nice company to work been there for 27 years. The people their are nice to work with and so the donors.

Pros and Cons
Company pay for overnight and travel
Communication
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Regional communications Director
Sacramento, CA - April 27, 2024
Great place to work to do the right thing, but he isn’t the best
4.2
Ratings
4
Professional growth
5
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
4
Culture and Values
I got a total charge Kim for the teams that are actually helping people in our community. It is a great organization. Sometimes I think they do too many things at once but overall, it has been a real pleasure working here.

Pros and Cons
Doing great work to help our community in so many different ways
He is not competitive with for-profit companies
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Douglasville, GA - January 12, 2024
Lead data specialist
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I loved working for the American Redcross. We were a family and we believed in the importance of the work that we did.

Pros and Cons
Friendly family oriented
Going in the office
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Volunteer
November 2, 2023
Unethical behavior
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Not worth my time to say what RC hides from the public, knowingly. They help different people in different ways. Some they bend their own rules some they don’t. Far from equality. What’s good for 1 should be good for all. Some pick & chose specifically who they’ll go an extra mile for. Also very judge-mental without even know someone. They go against there own creed.

Pros and Cons
Found out not to give blood there or donate $
They use you free donated blood & sell for profit A lot of Volunteers take donor dollars
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October 1, 2023
Loved working with the great volunteers
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Loved working with a company that helped people. Red Cross is a wonderful company providing disaster assistance, CPR,First Aid and Babysitting classes, casework and financial aid for our military service members in cases of emergency leave. Wonderful people helping those in need. Spent about 3 years in various duties, best job ever!

Pros and Cons
Regarding job helping others
Sad to see those hurt in disasters, fires, emergency situations
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Field Office Coordinator
New York, NY - May 18, 2023
Morbid at time but mostly fulfilling
3.4
Ratings
4
Professional growth
3
Salary & Benefits
4
Work-Life balance
2
Recognition & Support
4
Culture and Values
My primary duty every morning (not in New York, but on a US Army base in Darmstadt, Germany) was to receive and transmit emergency messages. Usually this involved the injury or death of a soldier and my job was to pass the message, verbatim, to a first sergeant for the soldier to get leave for the family emergency. Sometimes this was a bit harrowing. The rest of my duties involved setting up CPR classes (and the like). Which was fulfilling. It would have been better if I had a supervisor who told me more information or looked AT me rather than at a nearby wall when talking to me. It was very ... uncomfortable. (No, it wasn't a vision impairment or other handicap on her part.)

Pros and Cons
Reasonable hours, friendly customers
harrowing at times
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Case Manager
Remote - April 20, 2023
Mrs. Shirley B.
4.6
Ratings
5
Professional growth
3
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I learned so much from Mrs. Shirley and she was available even when I needed to ask a question at unexpected times. I enjoy working as an intern and when I have the opportunity I volunteer.

Pros and Cons
Lots of training. There is always an opportunity to grow.
There are no cons.
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Lead Instructor
New Orleans, LA - February 20, 2023
Amazing support for personal and professional growth
4.6
Ratings
5
Professional growth
4
Salary & Benefits
5
Work-Life balance
4
Recognition & Support
5
Culture and Values
I began with the American Red Cross when I was 14 years old. I learned so much from so many as everyone was always willing to teach me what I needed to learn. I not only matured as a person, but also professionally as time went on.

Pros and Cons
Friendly, helpful, kind, self motivated.
They push your abilities to make you grow
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Administrative Assistant III
Pomona, CA - February 16, 2023
Productive work environment
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I worked side by side with the CEO and the telericrutment director planning and booking blood drives. I also did payroll for 200+ employees. Answered customer complaints.

Pros and Cons
Friendly office staff
The hours were difficult
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Collections Technician
Columbus, OH - December 18, 2022
Wonderful but unrealistic
2.2
Ratings
3
Professional growth
4
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
2
Culture and Values
I worked there a couple years they consumed every second no time for anything. Worked all over the place at all hours. It was draining.

Pros and Cons
Help people,good pay
No time even for yourself they consume your entire life. Inconsiderate rude staff sometimes.
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September 27, 2022
Fun and team work was good
3.6
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
Salary was not the best but I always have fun with my co-workers and with my Manager, she was very understanding and Nice

Pros and Cons
Free coffee, cookies
bad parking spots
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June 21, 2022
ARC EXPERIENCE
4.4
Ratings
5
Professional growth
4
Salary & Benefits
5
Work-Life balance
4
Recognition & Support
4
Culture and Values
Diversified work environment. Multiple missions from Blood Services, To Disaster Services, to Community support.

Pros and Cons
Good work family balance.
Limited parking, no transportation subsidy
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Phelbotomist
Beckley, WV - February 24, 2022
Great company to work for
2.8
Ratings
3
Professional growth
2
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
I love going place to place. Traveling with a group is fun. I took the class in Roanoke Virginia and had pool and eating out was fun.

Pros and Cons
Getting to travel
I don’t really have any
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Volunteer
Peoria, IL - February 20, 2022
enjoyable, fun people, best job I ever had in my life
2.6
Ratings
3
Professional growth
1
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
Volunteer swimming instructor, lifeguarding/lifesaving instructor, CPR instructor, and supervisor for first aid stations. Donated whole blood and pheresis blood.

Pros and Cons
Great people to work with in the Red Cross office and with other volunteers
absolutely none
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Blood Collection Tech
Athens, GA - February 10, 2022
Coworkers all support each other, but lack of support from Management
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
This company does NOT care where you live. They will send you to a site 100 miles from your home and send someone who lives closer to that area to your home city.

Pros and Cons
People THINK you work for a humanitarian organization
They do NOT value their employees.
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Bio Medical Component Lab Supervisor
Douglasville, GA - February 7, 2022
Decent salary in supervision role
3.2
Ratings
5
Professional growth
5
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
After much In depth research I discovered I was significantly under paid for the Supervisor role. There was always training classes, which I learned a lot however one particular guy had no patience with teaching others. He should've been in another role because being an instructor wasn't his strong point, he had a very short fuse and came off as abrasive most of the time. Management was friends with one particular supervisor and this guy went & came as he pleased !!! Ex. He would leave during shift and go out to the club scene and return a hour before schedule time to leave. Nothing was ever done because he was buddies with one of the Managers. There was a lot of FAVORITISM !!! & not enough SUPPORT from the Director, Managers & Supervisors, everyone want the TITLE & Salary but not what it entails!!!!

Pros and Cons
Salary position paid decent however I was duped regarding salary. Do your research- In-depth
No work-life - family life balance, Mangers and certain Supervisors were extremely unprofessional
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Phlebotmist
February 7, 2022
Mobile phlebotomist
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Good mission, but hours are long and company will push you to the breaking point. Days off are often denied and will call you on your days off.

Pros and Cons
Good benefit
Longs hours
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Certified Phlebotomist
Atlanta, GA - January 31, 2022
Give this job a try, experience is always a good thing
3.6
Ratings
4
Professional growth
5
Salary & Benefits
2
Work-Life balance
3
Recognition & Support
4
Culture and Values
Great money, opportunities, benefits, and socialness. Lots of education. Schedule was demanding and tiring, but very rewarding.

Pros and Cons
Money, benefits, knowledge
Alot of driving and being away from home
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Call Center CSR
Virginia Beach, VA - January 26, 2022
Productive a d help people
4.0
Ratings
4
Professional growth
4
Salary & Benefits
5
Work-Life balance
2
Recognition & Support
5
Culture and Values
Off and during disasters , dispatch , referencing health numbers to give out. Assisted with food and clothes

Pros and Cons
Helping people and dispatch
Temp work
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Charge Nurse
Lynchburg, VA - January 12, 2022
Excellent job to learn or boost phlebotomy skills
3.8
Ratings
4
Professional growth
4
Salary & Benefits
2
Work-Life balance
5
Recognition & Support
4
Culture and Values
This was my first job in healthcare after college. I loved traveling all over southern Virginia and meeting new people. We handled our business and usually had fun in the process. I had more money than I had time! There were only a few places that I didn't like working and would avoid at all cost. I had a baby almost two years into working there, those hours with a newborn were impossible. I loved it, and I miss it.

Pros and Cons
Traveling, career advancement
COLLEGES AND HIGH SCHOOLS
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Phlebotomist Ft
Salt Lake City, UT - January 11, 2022
Amazing place to work.
4.2
Ratings
5
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
I learned so much at the American Red Cross. With every new job there is something to learn. It was always a new adventure at this job.

Pros and Cons
Kind people.
Sometimes you worked days and sometimes you worked nights.
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Phlebotomist
January 10, 2022
Hours are long pay is great
3.2
Ratings
5
Professional growth
5
Salary & Benefits
1
Work-Life balance
2
Recognition & Support
3
Culture and Values
Hours are VERY long it’s never an 8 hour work day . And you’re never in the same place you travel all over the place every day !

Pros and Cons
Money was great
Hours are terrible you’re never home you have no life
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November 15, 2021
Productive workplace
4.6
Ratings
5
Professional growth
3
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Excellent moment at American Red Cross. They’re so pro and knowledgeable in first aid and relief. When I started working there in 2011, I never knew this opportunity might be a good motivation for me helping me growing up in my field because I’m a specialist in construction project management and engineering, but it was! I got the specific thing I needed to change my vision about life and all things around us…

Pros and Cons
Friendly office
No parking option
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Deskside Support
Port Charlotte, FL - October 21, 2021
Great groups of people I did enjoy working with all of them.
4.4
Ratings
5
Professional growth
2
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I developed and created a database for all of the volunteers that are stationed in this location. I also am registered as instructor Trainer for safety programs as well as disaster Caseworker.

Pros and Cons
Friendly people nice work environment
I was an unpaid volunteer
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Training Specialist
Rochester, NY - October 14, 2021
GREAT PLACE TO WORK
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Worked with a bunch of great people, all departments worked together as a TEAM. Family oriented company that put employee first.

Pros and Cons
Wonderful location, (JOHN RD), Cafeteria was lovely, free parking
One bad apple can destroy the BUNCH
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Customer Service Specialist
Annandale, VA - October 6, 2021
The Good Samaritan
3.6
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
3
Culture and Values
The best feeling to come to work and provide quality and meaningful service to the many service members of our armed forces. The feeling is so warm and heart-felt. If I had a chance to do it again. I would not hesitate to sit in that chair.

Pros and Cons
Providing assistance to the Armed Services
Having to deliver bad news to the service member
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July 23, 2021
Not for someone who wants any kind of life.
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I worked at red cross for almost 3 years. I loved the people I worked with, and the job itself was okay, despite the fact that they wanted you to work miracles and see 100 people day with 2 staff members, but the pay was dreadful, there were more issues with getting paid correctly than not. The schedule was 100% unpredictable. When I was there, there was NO advancement opportunities for someone who wasn't an RN or LPN. When I had the opportunity to advance, I was denied for the fact that I was a single parent. Management and the Union did nothing to protect or help their employees. When I resigned I did not even get a response from management.

Pros and Cons
Absolutely nothing.
Absolutely everything.
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Bio Medical Technician
Cleveland, OH - July 8, 2021
Bucket List Job!
3.6
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I became employed by the ARC after 20 years of wanting to work there. I quickly rose through the ranks and obtained my objective as a shift supervisor. There is a tremendous amount of responsibility as well as federal regulations but I welcomed the challenge. The pay and benefits were above average for the area and I enjoyed my work. However there was alot of overtime and my life/work balance was anything but balanced! Consequently, it became necessary to find more suitable employment but I will never forgot my time there!

Pros and Cons
Salary, benefits, sense of personal satisfaction
Overtime, employee turnovers,
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Donor specialist
Syracuse, NY - July 2, 2021
Productive workplace
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
One of my best jobs!! At the begining, it was not friendly, but as they got to know me, they liked me and we had a lot of fun, I miss them all.

Pros and Cons
Good pay ,social interaction ,traveling
Not good for people who seek fix schedule
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Grill Cook
Washington, DC - July 1, 2021
To help someone that need a good job
4.6
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
3
Culture and Values
You enjoy coot and meeting and greeting customer A Great Place to work also they have CPR classes for all employees and you can grow

Pros and Cons
Free lunch
No parking
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Phlebotomist Floater
Baltimore, MD - May 20, 2021
Predictive
3.4
Ratings
5
Professional growth
5
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
3
Culture and Values
I hate working there. The driving the hours. Hours sucked. I hate the driving. The magement was bias

Pros and Cons
Growth within the company
The driving the hours
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Blood Service Technician
Atlanta, GA - May 18, 2021
Productive
3.4
Ratings
3
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
3
Culture and Values
I worked their 6years. They are concerned with production, getting platletts out. When my wife was sick, I had to take FMLA for awhile she was very sick and I was in and out. They fired me for lack of attendance even though I had a good reason. My wife died in 2012.

Pros and Cons
Prestige Job.
Concerned only with Plattelett Production.
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Domestic Specialist
Boston, MA - May 2, 2021
Good place to work
4.0
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Worked in the Boston branch for 16 yrs. Gained alot of experience and knowledge. Love interacting with donor in conversations and exchanging stories. Putting donor at ease. Salary was ok . Management was good.

Pros and Cons
Good first job
The commute was crazy
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medical technical assistant
Cleveland, OH - April 27, 2021
Supportive atmosphere
3.4
Ratings
4
Professional growth
3
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
Positive attitude, coordination, communication, organizational skills, followed detailed instructions

Pros and Cons
Educational ethnics
Not applicable
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Phlebotomist Days
Bloomington, IL - April 24, 2021
Very rewarding
4.6
Ratings
5
Professional growth
5
Salary & Benefits
3
Work-Life balance
5
Recognition & Support
5
Culture and Values
When donating blood I enquired about the company applied and was hired with no experience. Red Cross trained me, and I absolutely love the job, experience and positive management and teams I worked with

Pros and Cons
The satisfaction, benefits, education
Really have no complaints
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Medical Technical Assistant
Cleveland, OH - April 17, 2021
Very Productive and interesting
3.0
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
Amazingly always ready to get to work. Very much delighted to work with the American Red Cross Technical Department

Pros and Cons
Friendly atmosphere
Productive atmosphere
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Specialty Tech 2
Torrance, CA - April 15, 2021
It’s a Shame really
1.8
Ratings
1
Professional growth
5
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
The RedCross is a horrible company to work for. They don’t respect their ethnic employees at all and they don’t stand by their mission statement in any way, shape, form or fashion. It may have once been a great company to work for but now things are definitely not the same.

Pros and Cons
Benefits and PTO always being able to get a 2% increase every year
Everything else
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Sales Account Representative
Portland, OR - April 5, 2021
Not what you may expect for a non-profit Mission
2.8
Ratings
4
Professional growth
4
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
Yes, the "mission statement" is exemplary. Execution depends on who/where you work in this highly organized, management-centric place. Quiet meetings. Efforts toward customer-service in this particular location are not as successful as in other regions.

Pros and Cons
Excellent benefits
Not a particularly positive work space. Very tribal within and between various "teams."
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Medical Technical Assistant
Cleveland, OH - March 23, 2021
Very Productive
3.4
Ratings
4
Professional growth
3
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
Passionate hard working, communicable at all times, independent working atmosphere, educational aspects

Pros and Cons
Very team oriented atmosphere
Technical Aspect
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