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Application Processor job

CognosanteFargo, ND
Cognosante jobs

Company

Benefits

Job Description

Cognosante is on a mission to transform our countrys healthcare system. We are a health IT Company who helps public sector organizations do everything from strategic consulting and acquisition support to application development, data integration, data standards, and business process operations. Learn how we are making a difference in peoples lives today!

Job Description

The Application Processor will open, sort, and scan all incoming mail. The processor will ensure quality and timely entry of applications and other written correspondence into various processing/retrieval systems. He/she will research provider application errors suspended for manual review and contact provider by telephone or written correspondence to resolve the application error. The Processor will be required to perform in a professional manner and meet timeliness and accuracy regulations established by Cognosante Healthcare Operations Services (HOS).

Mon Fri 7:45am-4:15pm

Key Responsibilities

I. Sort and slice mail receipts

  • Receive incoming mail

  • Sort, slice, count, and track mail receipts

  • Operate high production mail extraction equipment

  • Establish the Standard Date of Receipt

  • Open each piece of mail to determine its appropriate destination

  • Screen applications based on field data requirements and return invalid applications back to send with letter of explanation

  • Batch valid applications and correspondence for imaging

II. Image and archive received documentation

  • Operate high volume scanning/imaging equipment

  • Operate all components of multiple imaging software packages

  • Enter Keywords associated with each imaged document into the Document Management/Workflow System in a timely and accurate manner

  • Perform online document retrieval

  • Archive and retrieve, as needed, the original hard-copy documents

III. Proficient in several aspects of document data entry activities

  • Key from Image data from the application images in the Document Management/Workflow System into the applicable system

IV. Perform Error Resolution tasks

  • Accurately review and process applications suspended for error resolution

  • Research suspended applications errors

  • Initiate external contact by telephone to providers for clarification on application information. Follow-up with second call if necessary

  • Initiate external contact by written correspondence for clarification application information according to customer guidelines

  • Follow applications with errors through to completion

  • Answer incoming calls related specifically to the Error Resolution process

V. Participate in Cognosante Quality Management System

  • Seek and suggest efficiencies for manual and online entry operations

  • Identify processing deficiencies and initiate corrective actions

  • Research and identify potential application processing issues

  • Suggest ways to improve work processes

  • Identify personal internal/external education and/or training needs

Required Qualifications

  • High School Diploma or GED

  • Minimum of 1 year of work experience or equivalent internships or volunteer experience

  • Experience operating high volume scanning equipment and related software

Additional Minimum Qualifications

  • Ability to screen mail once opened

  • Working knowledge of contract and/or customer regulations

  • Ability to rapidly review scanned documents

  • Ability to key from image

Were on a mission to transform our countrys healthcare system.

Each of our 1,700+ colleagues across the United States plays a role in transforming the lives of millions of Americans. This mission drives us - and it adds meaning to what we do, each and every day. Our passion for serving public health programs, and for engaging consumers more directly with the healthcare system, runs deep.

Passion for what we do. Pride in how we do it. At Cognosante we are all VIPS.

We create value being enterprising. We develop innovative ideas and solutions. We perform at our best and deliver results. We share achieved results and recognitions.

Cognosante was founded to address a critical gap in the health IT market - the need for a smart, nimble company, unencumbered by legacy systems and unafraid to challenge accepted wisdom. Experience grounds us; innovation drives us. For almost 30 years, weve worked to find progressive solutions to complex problems.

We help state Medicaid agencies navigate healthcare reform. We provide community-based assistance to Americans as they enroll in healthcare coverage. And we dream of, design, and develop IT solutions meant to disrupt the status quo and connect the dots between patients, plans, providers, and payers. We are the best minds on health - and were looking to grow our team.

Are you ready to make a difference in the lives of millions? Join us.

Highlighted Benefits for Full-time Employees

Medical Dental Vision 401k Flexible Spending Accounts Paid Time Off Work/Life Solutions Pet Insurance

Cognosante is an equal opportunity employer at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If youd like to view a copy of the companys affirmative action plan or policy statement, please email jobs@cognosante.com . Cognosante is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs@cognosante.com and let us know the nature of your request and your contact information.

T o all recruitment agencies: Cognosante does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our requisitions, any Cognosante email address, any Cognosante employee, or to any company location. Cognosante is not responsible for any fees related to unsolicited resumes.

Vacation & Paid Time Off401K Plan
Flexible Spending Account (FSA)Health Insurance
Dental InsuranceVision Insurance

Cognosante

Type

Company - Private

Size

Large

Revenue

$100M to $500M

Location

4025 9th Avenue South # 1Fargo, ND, 58103and others

Industry

Computer/Internet

Founded

2008

CEO

Michele Kang

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