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AR Coordinator 1 job

Reddy IceDallas, TX
Reddy Ice jobs

Company

Salary

Skills

Job Description

Job Requisition
JR9667
Worker Time Type
Full time
Worker Sub-Type
Regular
Shift

Job Description

POSITION PURPOSE:

The Accounts Receivable Coordinator 1 will be responsible for the tracking and collection of open AR, timely research and resolution of outstanding payment issues, monitoring and resolution of cash application, and is expected to professionally represent Reddy Ice's Accounts Receivable Organization, both internally and when interacting with external customer contacts. The position also requires a positive attitude and willingness to adapt to the changing needs of the business.

DUTIES AND RESPONSIBILITIES:

Understands unique customer payment processes and implements strategies that effect prompt payment from customers; Uncovers customer and billing issues and takes appropriate action to resolve those issues preventing customers from making prompt payment Take collection action following established guidelines based on the age and amount of the transactions and the type of account. Meets or exceeds key performance metrics and goals including % of A/R greater than 90 days, DSO, etc. Follows up on aged accounts receivable items and tracks status of contact and payment through contact logs noting the nature of each contact, results and any follow-up action that must occur. Independently follows through on required actions. Prepare customer statements and aging files, reviews the aging of past due invoices and unapplied payments; including follow up with the customer and/or plants to insure timely resolution of disputed and/or unpaid invoices. Conducts account research and analysis in a timely proactive manner sharing knowledge with team members in a collaborative manner Proactively monitors unapplied cash and assists in cash application corrections Utilize customer portals and third party programs for special billing, research and dispute/claim handling for assigned accounts. Appropriately escalates issues to and involves the right resources so that action plans can be prepared and agreed upon for implementation. Brings recurring issues and discrepancies to the attention of management and collaboratively works to implement a sustainable solution. Communicate timely and effectively with plant, distributor/co-packer and location staff to obtain documentation to resolve customer questions, disputes, credits, short pays, etc. Proactively develop relationships with key internal/external contacts, gaining recognition as a team resource Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

Location

City:
Dallas
State:
Texas
Estimated annual salary
$45,815
average
Minimum
$30,115
Maximum
$71,280

TASKS

  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Reddy Ice

Type

Company - Public

Size

Large

Revenue

$100M to $500M

Location

Multiple locations

Industry

Customer Service
Manufacturing/Mechanical/Mining

Founded

2003

CEO

Bill Corbin

Job Filters

HVAC TechnicianReddy IceWalterboro, SC
Reddy Ice is now hiring experienced HVAC Technicians in Walterboro, SC & Yemassee, SC If you’re an experienced HVAC Technician with great customer service skills, this opportunity is for you! Apply today! Excellent Benefits: Competitive Pay Medical, Dental...Read more
CDL B DriverReddy IceWhitney, TX
Reddy Ice is now hiring experienced CDL B Drivers in Whitney, TX. If you’re an experienced Driver with great customer service skills looking for a local route this opportunity is for you! Apply today! Excellent Benefits: Competitive Hourly Pay Medical...Read more
Class B Delivery DriverReddy IceNorth Charleston, SC
Job RequisitionJR10866Worker Time TypeFull timeWorker Sub-TypeRegularShiftJob DescriptionMust have REAL ID government issued with the hologram star at the top or TWIC cardAble to operate electric pallet jackRoute delivery experience preferredReddy Ice...Read more
Production LaborerReddy IceRaleigh, NC
Job RequisitionJR10838Worker Time TypeFull timeWorker Sub-TypeSeasonalShiftJob DescriptionMust have clean driving recordMechanical background preferredPOSITION PURPOSE:This position installs and de-installs merchandisers at customer locations. May also...Read more
Part time Service TechReddy Ice CorporationJuneau, AK
Job RequisitionJR10918Worker Time TypePart timeWorker Sub-TypeRegularShiftFlexible (United States of America)Job DescriptionPOSITION PURPOSE:1. Conducts repairs, service, installations, removals, and preventive maintenance on Ice Factory Systems, Ice Link...Read more

Closed Job Filters

Production LaborerReddy IcePhoenix, AZ
Job Requisition JR8871 Worker Time Type Full time Worker Sub-Type Regular Shift Job Description POSITION PURPOSE: The primary responsibility of this position is to bag and/or stack ice on pallets.Read more
Production LeadReddy IceTampa, FL
POSITION PURPOSE: Support the Processing Supervisor in all duties and take charge of department in absence of processing supervisor. DUTIES AND RESPONSIBILITIES: 1. Monitor all equipment on a dailyRead more
HVAC TechnicianReddy IceGarden City, KS
Job Requisition JR9471 Worker Time Type Full time Worker Sub-Type Regular Shift Job Description Job Description POSITION PURPOSE: This position ensures that Reddy Ice field service equipment isRead more
The Maintenance Technician is primarily responsible for the reliable operation and maintenance of the plants manufacturing systems and physical property. Included activities are preventiveRead more
HVAC/Retail MerchandiserReddy IceWichita, KS
Job Requisition JR9628 Worker Time Type Full time Worker Sub-Type Regular Shift Job Description POSITION PURPOSE: This position ensures that Reddy Ice field service equipment is well-maintained andRead more
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