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Assembly and Customer Service Associate job

Cookies by Design jobs

Company

Salary

Skills

Company Description

Cookies by Design is an American corporation. The company is based out of Plano, Texas, United States. The company is a producer of handmade, hand decorated cookies arranged into a decorative bouquet. Career opportunities in this corporation includes: shopper manager, shop coordinator, supply chain management supervisor, product quality assurance supervisor, business administration, staff accountant, customer service representative, customer service representative team supervisor and many more. The company ensures proper benefits including 401K retirement plan, pension fund, Provident fund and many more.

Job Description

We are seeking an Assembly And Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Product Assembly and packaging
  • Baking and Icing Cookies---Qualifications:
    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    • Flexibility (Especially around holidays)
    • MUST BE AVAILABLE Tuesday, Thursday and Friday from 9am-3pm

Associated topics: associate, client, client service, customer care representative, customer service representative, customer service specialist, service, support, telephone service representative, tsr
Estimated annual salary
$32,242
average
Minimum
$23,258
Maximum
$42,389

TASKS

  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase or rental.

SKILLS

  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Cookies by Design

Type

Franchise

Size

Small

Revenue

$1M to $5M

Location

260 South Interstate 35 East # 100Denton, TX, 76205and others

Industry

Retail

Founded

1983

CEO

Jack Long

Job Filters

Cookies by Design - Cake DecoratorCookies by DesignArlington, TX
The Cookie Decorator will be responsible for overseeing daily operations of the pastry department and coaching staff on a wide variety of techniques and skills. Your skill in decorating should be matched by your creativity to innovate and create new...Read more
Cost AccountantCookiesSan Francisco, CA
Cost Accountant Yea, I do a hundred mil annual Dope game, I damn near wrote the manual —Berner Cookies sells iconic cannabis, with roots that stretch back to garage grows in San Francisco, before the industry was an industry. Our breeders developed many of...Read more
Director of Information TechnologyCookiesSan Francisco, CA
IT Director Yea, I do a hundred mil annual Dope game, I damn near wrote the manual —Berner Cookies sells iconic cannabis, with roots that stretch back to garage grows in San Francisco, before the industry was an industry. Our breeders developed many of the...Read more
BakerCookies By DesignMarietta, GA
Cookies By Design Marietta/Atlanta is looking for confident, creative and skilled Bakers who possess excellent customer service to join the team, provide excellent baked goods and do so in a professional manner. Cookies By Design is known for creating...Read more

Closed Job Filters

Baker DecoratorCookies by DesignPlymouth, MN
 Cookies by Design is in need of a part-time baker and cookie decorator at our shop in Plymouth! Job duties would include baking sugar cut-out cookies and gourmets, mixing dough, and decoratingRead more
BakerCookies by DesignBrookfield, WI
  We are searching for a skilled, creative Baker who strive to provide excellent baked items and service in an efficient, professional manner. The Baker will mix, roll out cookies, do inventory,Read more
Human Resources ExecutiveCookies by DesignPlano, TX
  Description: Human Resource Executive Human Resource Executive Job Purpose: Maintains and enhances the organization's human resources by planning, implementing, and evaluating employeeRead more
Customer Service ManagerCookies by DesignPlano, TX
  1. Hire, train and onboard new Call Center Agents as required to meet quotas 2. Provide coaching and assistance to call center agents on an ongoing basis 3. Process weekly sales leads reportsRead more
Bakery ManagerCookies by DesignWinter Garden, FL
  We are seeking a Store Manager with cake and/or cookie decorating experience to join our team! You will be responsible for overseeing and coordinating the activities of the team.Read more
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