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Assistant Manager - Charlotte (Myers Park) job

Total Wine & MoreCharlotte, NC
Total Wine & More jobs





Company Description

Total Wine & More is a family-owned, private American Alcohol Retailer that retails beer, wine, spirits, cigars, and wine products. David Trone and Robert Trone founded the company in 1991, and its headquarter is based in Claymont, Delaware, United States. Total Wine & More owns more than 200 stores in 24 states. Total Wine & More provides a large selection of products and advertises them as competitive at a price. Total Wine & More's Store also carries 3000 types of spirits and beers, accessories, gifts, and cigars. The company employs more than 6000 employees, including 500 employees at its headquarter and 800 wine specialists. Total Wine & More is always looking for talented, motivated people interested in working for a firm with entrepreneurial courage and a passion for providing exceptional service. The company also offers opportunities for advancement and career growth. The company's each wine store carries about 8000 different wine from all over the world.

Job Description

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As Assistant
Manager, you will grow Total Wine & More’s brand by delivering
best-in-class service and bringing to life a distinctive world of wine, beer,
& spirits for our customers. This includes building upon company programs
and team member development plans to achieve sales, service, and operational
performance goals. Reporting to the Store Manager,
you will be on the leadership team creating a sales and service culture within
the store to expand our customer base and maximize profitability.

Join us to become an industry expert in a fun and thriving retail company!

You will
  • Focus on customer experience, brand, and loyalty awareness by building relationships throughout the community
  • Create and foster a sales-focused environment through the development of team members
  • Support an environment that encourages creative thinking and risk taking
  • Participate in product knowledge training and implement through team coaching
  • Manage general operations and merchandising execution according to company procedures
  • Ensure staffing and team member training meets store needs and company standards
  • Maintain store inventory, product ordering, and vendor relationships
  • Participate in the performance management process, including reviews and ongoing career development discussions
What we're looking for
  • 21 years of age or older
  • 2+ years retail sales, customer service, or hospitality management experience, preferably in a big box environment
  • Experience leading and motivating a sales-focused team
  • Experience developing team member performance and coaching
  • Ability to work a flexible schedule as business requires
  • Associates Degree or relevant work experience equivalent; 4-year degree in Business Administration or related field preferred
  • Value collaboration and acting as a team player
Physical Requirements (with or without accommodations):
  • Walk, bend down repeatedly, and be on feet for 8-10 hours a day
  • Climb ladders and lift 50 lbs. overhead and repeatedly
We offer
  • Paid Time Off (PTO)
  • Generous store discounts
  • Health care plans (medical, prescription, dental, vision)
  • 401(k), HSA, FSA, Pre-tax commuter benefits
  • Disability and life insurance coverage
  • Paid parental leave
  • College tuition assistance
  • Career development, industry knowledge, and wine, spirits, and beer education
  • Consumer classes
  • & More!
Total Wine & More is the country’s largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-us/Careers!

Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More.

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.
Estimated annual salary


  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.


  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.


  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Disability InsuranceTuition AssistanceHealth InsuranceCommuter Checks & Assistance
Life InsuranceFlexible Spending Account (FSA)401K PlanVacation & Paid Time Off
Employee DiscountVision InsuranceDental InsuranceHealth Savings Account (HSA)

Total Wine & More


Company - Private




$2B to $5B


Multiple locations






Adam Orvos

Job Filters

CashierTotal Wine & MoreLouisville, KY
About the role As a Cashier, you play an essential role in the customer service experience by providing customers with fast and friendly service. You will process transactions, answer questions, and ensure customers leave feeling positive about their visit...Read more
Retail Sales and Service AssociateTotal Wine & MoreSeattle, WA
About the role As a Retail Sales Associate, you will provide an exceptional customer service experience while driving sales. By using selling skills, you will build relationships with customers and advise them on Total Wine & More’s product portfolio based...Read more
Stock Associate / MerchandiserTotal Wine & MoreNewport News, VA
About the role As a Stock Associate, you play an essential role in the customer service experience by maximizing product inventory levels. By processing freight and stocking shelves, you ensure that the store is organized and clean. While both part-time...Read more
Supply Chain LeadTotal Wine & MoreBethesda, MD
We are looking for a Supply Chain Lead to join our Supply Chain Outbound Replenishment team to work at our Bethesda, MD headquarters. You will lead the replenishment team in expanding our Direct Store Delivery (DSD) program, coordinating with internal...Read more
Digital Customer Service AssociateTotal Wine & MoreEagan, MN
About the role As a Digital Customer Service Associate supporting our online customer base, you assist both the in-store order pick-up and curbside delivery process. You play an essential role in the customer service experience providing fast service for...Read more

Closed Job Filters

Supervisor, Manager in TrainingTotal Wine & MoreCharleston, SC
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back POSITION HIGHLIGHTS As the store Supervisor, you are responsible for assisting the storeRead more
SupervisorTotal Wine & MoreGreenville, SC
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back About the role As the store Supervisor, you support the store management team to maintainRead more
Assistant Manager - West UniversityTotal Wine & MoreHouston, TX
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back ABOUT THE ROLE As Assistant Manager, you will grow Total Wine & More’s brand by deliveringRead more
SupervisorTotal Wine & MoreClearwater, FL
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back About the role As the store Supervisor, you support the store management team to maintainRead more
Stock Associate Oak LawnTotal Wine & MoreDallas, TX
Apply Now California Resident Job Applicant Notice Cornerstone OnDemand Terms of Use Add to Saved Jobs Back About the role As a Stock Associate, you play an essential role in the customer serviceRead more
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