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Assistant Manager - Full Time job

Pizza HutEast Wenatchee, WA
Pizza Hut jobs

Company

Salary

Skills

Company Description

Pizza Hut, the Plano, Texas-based chain of restaurants with the motto of make hungry people happy, offers pizza, pasta, wings, and other food services in 14,000 restaurants located in various parts of the world. Pizza Hut brand cultivates a fun, supportive culture among team members. Pizza Hut is committed to childhood literacy expansion, and assists with access to books and educational resources to empower educators and inspire readers. You can find part-time jobs and a long-term career opportunities as well at Pizza Hut, from drivers and cooks to shift leaders and managers. The restaurant chain is in educational partnership with Excelsior College, so you might have the opportunity to earn a college degree at a discount. The first Pizza Hut restaurant was opened in 1958 in Wichita in Kansas, and it is still running at full speed. Pizza Hut was the first to launch the option of ordering pizza online, and its pizza delivery reached the International Space Station in 2001.

Job Description

Job Title : Assistant Manager FLSA : Non-Exempt Department: Grocery Revision Date : 03/2009 General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels. Reporting Relations: Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home Direct Reports: All positions except those listed above or designated by the Store Director Primary Duties and Responsibilities : 1. Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. 2. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. 3. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. 4. Makes an effort to learn customers' names and to address them by name whenever possible. 5. Assists customers by: (examples include) escorting them to the products they're looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. 6. Answers the telephone promptly and provides friendly, helpful service to customers who call. 7. Performs as a leader and role model and maintains positive employee relations. 8. Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner. 9. Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels. 10. Recruits and interviews job applicants to recommend or determine employment. 11. Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director. 12. Ensures proper customer service throughout the store and addresses specific customer issues. 13. Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal. 14. Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms. Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary. 15. Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.) 16. Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies. 17. Trains workers in store policies, department procedures, and job duties. 18. Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices. 19. Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability. 20. Confers with employees and assists in solving problems affecting job performance and of established policies and procedures. 21. Explains store services to potential personal and business account customers to generate additional business for the store. 22. Understands the basics of store accounting. 23. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. 24. Adheres to company policies and individual store guidelines. 25. Reports to work when scheduled and on time. Secondary Duties and Responsibilities: 1. Determines the motivational needs of employees and provides the appropriate environment. 2. Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques). 3. Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties. 4. Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers). Handles cash registers. 5. Recommends cost reduction programs. 6. Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system. 7. Recommends additions, deletions and shelf allocation of merchandise to be sold in any department. 8. Assists in other areas of store as needed. 9. Performs other job related duties and special projects as required. Supervisory Responsibilities: Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others. Selects new employees and acts on employee problems. Has the authority to recommend and approve employee transfers, promotions, discipline, discharge, and salary adjustments. Education and Experience: High School or equivalent experience. Two years or more of similar or related work experience preferred. Physical Requirements: Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects. Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Knowledge, Skills, Abilities and Worker Characteristics: Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Ability to do arithmetic calculations involving fractions, decimals, and percentages. Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people. Working Conditions : This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment. Equipment Used to Perform Job: Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine. Financial Responsibility : Authorized to purchase merchandise and supplies and order repairs on equipment. Contacts: Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections. Confidentiality : Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
Estimated annual salary
$33,462
average
Minimum
$27,786
Maximum
$64,382

TASKS

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Pizza Hut

Type

Subsidiary

Size

Large

Revenue

$5B to $10B

Location

Multiple locations

Industry

Chain Pizzerias

Founded

1958

CEO

Artie Starrs

Job Filters

DriverPizza HutDallas, TX
Pizza Hut, Dallas, TX As the driver, you are the face of our brand. You'll provide excellent customer service by ensuring orders are correct and delivered in a timely manner. You should be able to creatively solve problems and have a friendly demeanor when...Read more
Delivery DriverPizza HutDraper, UT
Your office is the open road. As a Delivery Driver, you get to make hungry customers happy and make some extra money in tips in the process! Besides your smile, energy, and reliable set of wheels, here's what you'll need for this job: A clean driving...Read more
Pizza Hut Delivery DriverPizza HutDallas, TX
Pizza Hut, Dallas, TX Pizza Hut Delivery Driver Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut®. That's right, we'll pay you to cruise around in your mobile office – your car – listening to your own...Read more
Senior Shift ManagerPizza HutMarion, IA
Description Senior Shift ManagerRead more
Shift LeaderPizza HutBirmingham, AL
Description Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager...Read more

Closed Job Filters

Pizza Delivery Team MemberPizza HutMontgomery Village, MD
Description Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut?. That's right, we'll pay you to cruise around in your mobile office ? your car ?Read more
Shift Manager (Towson,MD)Pizza HutTowson, MD
Description: Working at Pizza Hut is about making hungry people happy. It s about being independent and having fun, making new friends and earning extra cash. If you re ready to take the next step inRead more
Shift ManagerPizza HutTrenton, MI
23110 ALLEN RD WOODHAVEN, MI 48183 Shift Manager Description: Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earningRead more
Pizza Delivery Team MemberPizza HutCLEWISTON, FL
Description Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut®. That's right, we'll pay you to cruise around in your mobile office - yourRead more
Pizza Delivery Team MemberPizza HutModesto, CA
Description Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut®. That's right, we'll pay you to cruise around in your mobile office - yourRead more
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