Forever 21 is a family-owned, American-only fast fashion retailer headquartered in Los Angeles, CA. It operates over 700 stores in the Americas, Asia, the Middle East and the UK. The brand is known for its trendy offerings and low pricing, selling accessories, beauty products, home goods and clothing for women, men and children. The company is always on the lookout for talented individuals eager to thrive in a fast-paced, dynamic environment. Forever 21 offers multiple opportunities for career development and advancement, and have robust internal transfer procedures which support individuals who wish to explore job opportunities outside of their current expertise.
Want more than just a job? Join Forever 21's Retail Operations Team and showcase your fashion retail skills while working with our exceptional retail staff!
Position: Assistant Store Manager, Operations
Department: Remote - Store Operations
Reports to: Store Manager
Direct Reports: Yes
FLSA Status: Non-Exempt
Location: 144 E. Broadway Space #E144, Bloomington, MN 55425
The Assistant Store Manager of Operations oversees the store leadership team in ensuring the store's facilities, loss prevention audits, service, staffing goals, payroll planning, safety, administrative work, company programs, and inventory control are actualized in accordance with company-defined practices and processes.
* Actively participates in store walkthroughs with Store Manager and District leadership to ensure the consistency and quality of service and operational execution. * Manages hiring goals and payroll planning and forecasting against key targets. * Educates and provides feedback to store team on operational standards, processes and company programs. * Drives results through creating short-term plans and long-term strategies, processes, and events that create a positive in store experience for both our store team and our customers. * Partners with merchandising leaders to ensure execution of markdowns/signage/marketing align with merchandise placement. * Lead overall store earnings by driving top line sales and managing controllable contribution. Spends at least 60% of shift performing Leader on Duty tasks.
Application currently closed
Review processing schedules or production orders to make decisions concerning inventory requirements, staffing requirements, work procedures, or duty assignments, considering budgetary limitations and time constraints.
Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.
Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports to detect production problems.
Review operations and confer with technical or administrative staff to resolve production or processing problems.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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