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Associate Desktop Support Analyst job

Amerit ConsultingWhittier, CA
Amerit Consulting jobs

Job Description

Company Overview:


Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.


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About Client:


Our client, a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology, seeks an accomplished ?Associate Desktop Support Analyst?



Job Title: Associate Desktop Support Analyst


Work Location: Whittier, CA- Onsite


Start Date: 1/28/2019


End Date: 4/12/2019


Job ID: 5989


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Pay Range: $25- $30/hr. on W2 (without any benefits)



Job Description:



  • Provide first line of support assistance to employees experiencing problems with IS supported software and hardware.

  • Responds to requests for assistance from employees who are experiencing problems with IS supported software or hardware.

  • Documents results of problem resolution session using the Internal Call system.

  • Performs user administration on servers or server applications.

  • Assists other IS staff in problem resolution.

  • Participates in deployment projects.

  • Provides solutions to proactively reduce help desk calls and streamline problem resolution.


Contractor Assignment End Date is firm


Job Requirement:



  • What applications should the candidate have experience in?: Windows 10, Office 365, Microsoft Bitlocker

  • Experiencing imaging desktop and laptop devices in support of of a major upgrade project.

  • Ability to replace desktop and laptop PC components as needed in the scope of the project.

  • Experience supporting Windows 10, Office 365, Microsoft BitLocker.

  • BS degree in Information Science/Computer Science/Software Engineering/Business preferred or other relevant combination of training and experience.

  • 2 years Help Desk related services



Travel requirements - Travel, based on the needs of the assignment would be requirement for this position


Working arrangements - 24/5



I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction.


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If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you


Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst
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