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Associate, Health Access Management (Patient Registrar) job

St. Luke's Health System jobs

Company

Skills

Benefits

Company Description

St. Luke’s is a not-for-profit regional healthcare system serving Idaho and eastern Oregon. The organization comprises 7 hospitals and more than 160 outpatient centers and clinics. It offers employment in the following categories: Physicians/Advanced Practice Providers, RN/Nursing Support, and Professional/Service/Allied Health. Residency programs and student opportunities are also available. St. Luke’s is committed to personal and professional growth, as well as excellent patient care. It offers continuous education opportunities and a positive work environment. As an employee, you enjoy comprehensive benefits geared towards a healthy work-life balance.

Job Description

* High school diploma or equivalent is required

* St. Luke's Cornwall Hospital is dedicated to providing excellent health care services to our community. Our vision is to be a leader in clinical and service excellence, working in partnership with our medical staff, employees, and area health care providers to improve the health of our community. We are growing and searching for a valued Health Access Management (Patient Registrar) Associate to join our Team!

Position: Health Access Management (Patient Registrar) Associate

Location: Newburgh

Position Qualifications:

Responsible for obtaining all demographic and insurance information; to ensure accurate and timely medical record completion in accordance with Joint Commission on Accreditation of Health Organizations (JCAHO) Department of Health (DOH) standards and medical staff bylaws, rules and regulations. This position requires frequent contact with patients, medical staff, third party payers and community agencies.

Education/Training: High School diploma or equivalent. Skills in secretarial and clerical function required. Must be computer literate. Ability to read, write and communicate in English.

Experience: Previous patient registration or patient accounting experience preferred; or at least one year of general office experience with frequent customer interaction required.

About St. Luke's Cornwall Hospital

St. Luke's Cornwall Hospital (SLCH) is a not-for-profit community hospital with campuses in Newburgh and Cornwall, NY and is a member of the Montefiore Health System. The hospital is dedicated to serving the health care needs of the Hudson Valley and aspires to excellence in the delivery of compassionate and comprehensive health care services. SLCH offers comprehensive cardiac, stroke, cancer and orthopedic services and a full range of other clinical offerings. For more information, go to http://www.stlukescornwallhospital.org or http://www.facebook.com/stlukescornwallhospital

TASKS

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • SpeakingTalking to others to convey information effectively.
  • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Vision Insurance
Health Insurance

St. Luke's Health System

Type

Nonprofit

Size

Large

Revenue

$1B to 2B

Location

Multiple locations

Industry

Healthcare

Founded

1902

Job Filters

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Closed Job Filters

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St. Luke’s Health System in Meridianis seeking an Anesthesia Associate to join our Surgical Services team. Unit/Position Summary Under direct supervision of a licensed provider, the AnesthesiaRead more
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