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Asurion is a global technology solutions provider, offering wireless handset insurance products and services. The Nashville, Tennessee-based firm runs offices across the US. Asurion aims to enhance customers’ lives by helping them protect, connect and enjoy their tech. As a certified Great Place to Work, the company endeavors to maintain an atmosphere where people learn, build and love what they do. In case you eye an inclusive work culture, you can support their Black Employees Supporting Talent ERG, Women’s Initiative Network, and more. The team works remotely, so if you’re looking for a flexible work environment, Asurion could be the next step in your career journey. Areas of employment include corporate, customer support, and supply chain.
Departments
What departments Asurion employees work at?
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Similar companies
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Team
Professional experience
Professional Growth
How many years of experience do Asurion employees have before joining?
Years of experience at Asurion: Newcomers: 21%, Experiencers: 21%, Experts: 21%, Veterans: 37%. Asurion employees have 8+ years experience on average before joining.
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Professional Growth
Where did Asurion employees work before joining?
Where they've worked before Asurion: AT&T, Best Buy, Comcast. Typical Asurion employees have worked at AT&T.
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AT&T
Best Buy
Comcast
Professional Growth
What industries did Asurion employees work in previously?
Industry Background: The most typical industries of Asurion: Telecommunications Companies, Computer Systems Design Companies, Consulting Companies, Appliance & Electronics Companies, Niche Retailers. Asurion employees most likely come from a Telecomm
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Professional Growth
Where did Asurion employees work before joining?
Past employers' size at Asurion: Small: 22%, Medium: 10%, Large: 68%. Most Asurion employees have previously worked at large companies.
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Educational background
Educational background
What did employees at Asurion study?
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Top educational institutions
Where did employees at Asurion study?
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Employee data
Professional Growth
How long do people stay in a role at Asurion?
Time employed at Asurion: <1: 13%, 1-3: 33%, 4-8: 37%, 9-13: 12%, 14-20: 5%, 20+: 0%. Most Asurion employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values
How does Asurion rank for age & gender diversity?
Gender ratio at Asurion: 66.9% Male and 33.1% Female. Age ratio at Asurion: 16-20: 0%, 21-30: 44%, 31-40: 36%, 41-50: 15%, 51-60: 4%, 60+: 1%. Asurion rates - 0.9% less female than the industry average. Most Asurion employees are 21-30, which is belo
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Professional Growth
What are the top roles at Asurion?
Top roles of Asurion: Customer Service Representative, Software Engineer, Supervisor, IT Support Technician, Technical Support. The top role at Asurion is Customer Service Representative.
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Customer Service Representative
Software Engineer
Supervisor
IT Support Technician
Technical Support
Career advancement
Professional Growth
How does Asurion rank for career advancement?
Career advancement at Asurion: high. Asurion ranks high for career advancement which is above the industry average.
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Professional Growth
What companies do Asurion employees go on to work at?
Future employers of Asurion: Amazon, Apple, AT&T, Community Health Systems, iQor. People who work at Asurion most typically go on to work for the Amazon.
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Amazon
Apple
AT&T
Community Health Systems
iQor
Find your job at Asurion
Highland, IN
$27K-$33K / yr. (est.)
We would love for you to explore other opportunities within Asurion. Retail Sales Technician Highland, IN 17.85 + unlimited sales bonus potential SIGN ON BONUS-$1,500 If you enjoy helping people repair and get to know their tech devices, our...
Smyrna, TN
2nd Shift Days: Monday through Thursday Hours: 3:30 PM CST to 2 AM CST POSITION OVERVIEW: The Technology Logistics Center (TLC) Supervisor is responsible for organizing and directing the daily activities of the TLC Operation. The main responsibility of a T
Smyrna, TN
Summary: The responsibilities of the Senior Maintenance Technician will be distributed broadly across several functional areas supported by Engineering. Primary responsibilities will include maintenance, troubleshooting, repair and preventive maintenance o
Smyrna, TN
Senior Manager, Liquidation ROLE PURPOSE The SR Manager Liquidation supports the Global Liquidation team for Asurion. They will have primary responsibility in the liquidation of all OEM’s devices, wearables, tablets, parts etc. They will develop and implem
Smyrna, TN
POSITION OVERVIEW: The Technology Logistics Center (TLC) Supervisor is responsible for organizing and directing the daily activities of the TLC Operation. The main responsibility of a TLC Supervisor is to manage, develop and guide operational employees to
Smyrna, TN
3rd Shift Days: Friday through Sunday Hours: 5:30 AM CST to 6 PM CST POSITION OVERVIEW: The Technology Logistics Center (TLC) Supervisor is responsible for organizing and directing the daily activities of the TLC Operation. The main responsibility of a TLC
Pierce, ID
$193K-$237K / yr. (est.)
time left to apply End Date: June 2, 2025 (30+ days left to apply) job requisition id ASU0014363 Job Title: Chief Security Officer Location: Nashville – Gulch Hub or Remote - USA Job Summary The Chief Security Officer (CSO) develops and leads the organizat
Pierce, ID
$69K-$85K / yr. (est.)
Director Product Management and Store Design Director Product Management and Store Design Location: Nashville, TN For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where empl
Nashville, TN
$117K-$143K / yr. (est.)
Asurion is seeking a Principal Data Scientist to join our Data Science team. An individual in this role will be designing, developing, implementing, and fine-tuning Large Language Models to solve complex tech support problems. They should be well versed on
Chicago, IL
$113K-$138K / yr. (est.)
The Director, Underwriting for US and Canada will report to the Sr. Director of Underwriting and will work as part of a cross functional team supporting the needs of Asurion’s US and Canada region in collaboration with the global Underwriting team. The Dir
Nashville, TN
$156K-$191K / yr. (est.)
Title: Director, Client Services Before applying for this role, please read the following information about this opportunity found below. Location: Remote, USA + Travel Overview: The Director, Client Services, is responsible for driving revenue growth and
Pierce, ID
$110K-$135K / yr. (est.)
Vice President, Total Rewards page is loaded Vice President, Total Rewards Apply remote type Onsite locations US-Headquarters posted on Posted 2 Days Ago job requisition id ASU0012831 Job Title: Vice President, Total Rewards Please read the information in
San Francisco, CA
about $25 / hr.
Full Time Field Sales Representative Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Location: San Francisco, CA $24.70/ per hour+ mileage reimbursement + phone stipend + sales
Pierce, ID
$65K-$80K / yr. (est.)
The Compensation Manager will participate in all aspects of compensation administration, planning and analysis for the company. Support compensation-related projects, providing analytical support and project management in the delivery of compensation solut
Washington, DC
about $26 / hr.
Part Time Field Sales Representative Part Time Field Sales Representative Location : Washington, DC $25.85 hourly + mileage reimbursement + phone stipend + sales commission Part-Time Schedule : 5 evenings/week – Hours: 4:05pm to 9:00pm (WA/CA/CO - 4:05pm –
Smyrna, TN
$123K-$151K / yr. (est.)
Overview: The Director, Automation Engineering is responsible for development and execution of key automation solutions at Asurion’s Technical Logistic Center and associated locations. This role ensures that current and future automation delivers their des
Pierce, ID
$113K-$138K / yr. (est.)
The role of Senior Counsel, Legal is a full-time attorney position within Asurion’s Legal Team and has responsibility to support drafting and negotiating of commercial client agreements, including external-facing contract negotiations. Senior Counsel, Lega
Nashville, TN
$110K-$135K / yr. (est.)
Title: HR Senior Product Manager Location: Nashville, TN (Hybrid Tuesday-Thursday) This role is responsible for shaping the vision, strategy, and roadmap for key HR products, with a focus on ServiceNow and potentially additional platforms in the future. It
Nashville, TN
$144K-$176K / yr. (est.)
Location: Nashville, TN, San Francisco, CA, or Remote - USA We seek a leader who is highly skilled in B2B strategic partnerships and business development. The leader should have a track record building partnerships across complex business programs and prod
Nashville, TN
$109K-$134K / yr. (est.)
Job Title: Vice President Partnerships & Business Development Location: Nashville, TN, Seattle, WA, or Remote - USA Job Summary Asurion is seeking a highly experienced and strategic Partnerships and Business Development leader to drive new business initiat
Paramus, NJ
about $20 / hr.
If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you. At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and c
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Discussion about Asurion
Want to know more about Asurion?
Share your thoughts and ideas about Asurion with others in our community.
What’s the gender distribution at Asurion?
Benjamin Gardner4 years ago
33.1% female, 66.9% male.
You comment as
What year was Asurion founded?
Benjamin Gardner4 years ago
1994.
You comment as
What industry does Asurion operate in?
Sophie Hayes4 years ago
in Computer/Internet, Insurance i believe
You comment as
what are the chances of career advancement at Asurion?
Sophie Hayes4 years ago
high.
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What’s the average length of tenure at Asurion?
Liam Brown4 years ago
Typically 4-8 year(s).
You comment as
what kind of companies did Asurion employees work for?
Liam Brown4 years ago
Large companies before Asurion.
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Top future employers of Asurion employees?
Sophie Hayes4 years ago
Amazon, Apple, AT&T, Community Health Systems, iQor, Lyft, Self Employed, Verizon.
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Who are the top previous employers of Asurion employees?
Liam Brown4 years ago
from what i found these companies AT&T, Best Buy, Comcast, Dell, N.E.W. Customer Service Companies, Inc, Sprint, T-Mobile, Verizon.
You comment as
How old are Asurion’s employees in general?
Liam Brown4 years ago
around 21-30.
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Where did most of Asurion employees go to school?
Isabella Holmes4 years ago
Middle Tennessee State University, Middle Tennessee State University (MTSU), Tennessee State University, University of Phoenix-Utah, Vanderbilt University.
You comment as
hoping i dont have to wait long for an interview 🙏
A year ago
if there is a rush they will contact right away 📲
A year ago
took about a week to get a call back
You comment as
heard they also sell accessories 👂
A year ago
otter phone cases, popsockets
A year ago
Speakers, car mounts, screen protectors 🔊
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wanna know what is coverd by Ausion Home+
A year ago
printers, routers, dvd/blu-ray players, gaming systems
A year ago
an entire home theater system
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can some tell me what a tech help does
A year ago
we are experts that provide you with the help you need
A year ago
helps resolves issues on a phone 📱
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Dont want to work in a stressful place
A year ago
maybe they can cut the sales department some lagg
A year ago
everything is perfect.. nothing to stress about
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shed some light on the promotion process plez 💡
A year ago
2 promotions in 5 yrs.. not bad at all 💯
A year ago
There is no favoritism so thats really good!
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I understand that it is a global operation 🌏
A year ago
Phillipenes, Singapore, India 🇵
A year ago
Canada and Australia
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share the best part of working here plez 💥
A year ago
gotta love the paycheck and the benefits 🎁
A year ago
customer interaction
You comment as
please help me prepare for an interview
A year ago
i always keep a jar of flowers in the background for a video call 💐
A year ago
dress professionally and smile to the interviewers 😊
You comment as
please let me know what experiences they look for 👀
A year ago
its not a very important factor .. i think.. dont quote me on it! 🤫
A year ago
customer service experience will be valued 🤗
You comment as
can u tell me what a typical day is like 🌄
A year ago
Challenging but the paycheck makes it worth it 😜
A year ago
helping & solving issues for customers
You comment as
wonder how long i should work here 🤔
A year ago
been here for 3 very happy years 🤠
A year ago
working here for 14 yrs now 🤯
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Guessing they dont hire felons 💭
A year ago
they let it pass if it was a minor infraction 💁
A year ago
violence, abuse, murder etc are not accepted! ❌
You comment as
they take corporate responsobility very seriously
A year ago
donated $1 million to the national urban league 💰
A year ago
they also have an employee funded financial assistance 🙌
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Im told they provide trainings as well
A year ago
A couple of days 💁
A year ago
2 weeks and it was paid as well 📆
You comment as
can someone confirm if there is a drug test
A year ago
the company has a drug test policy
A year ago
there is a drug test but no ramdoms are done
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wondering how long the hiring process is 💭
A year ago
the entire process takes about 2-3 weeks 📆
A year ago
4 step hiring process 4️
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Wanna know when raises are offered
A year ago
every year or when promoted 🥳
A year ago
raises occur yearly
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Want to know when we are paid
A year ago
Pay is every 2 weeks
A year ago
weekly as a temp & bi-weekly for full timers 🔮
You comment as
wonder what we do if the client has lost the plan receipt 🧾
A year ago
they just have to reach out the customer service 🤗.
A year ago
Customer Service can resolve that issues ✨
You comment as
help me wirh a few interview questions plez ❓
A year ago
How good are you at selling to your customers? 😊
A year ago
past experience & what i learned from it 🌹
You comment as
share some insight into their recycling actions ♻
A year ago
unwanted devices & accessories are disposed responsibily
A year ago
customers can dispose there old/broken devices here 🗑
You comment as
a diverse & inclusive workplace is great
A year ago
every one is welcome with open arms 🤗
A year ago
its the quality of your work that matters here..
You comment as
could you tell me how feedback is delivered
A year ago
very kind and informative
A year ago
Professional delivery 👌
You comment as
wonder what departments have jobs open 💭
A year ago
corporate, supply chain ☺
A year ago
you can also check remote positions 🛰
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Wondering what qualifications are required 🤔
A year ago
depends on the position you apply for 🤷
A year ago
not very important.. 🧨
You comment as
wanna know if there is an age requirement
A year ago
I believe they have to be 18 🪄
A year ago
only 18 and above can work here
You comment as
fingers corssed tha the working hours are good 🤞
A year ago
good and flexible hours 🪄
A year ago
i usually have a 10hr shift 🕝
You comment as
help me with the pros and cons of working here 🙏
A year ago
benefits is the bomb here 💣
A year ago
Awesome pay, benefits & environment 💯
You comment as
wonder what the laptop performace boost service is 🤔
A year ago
unused files, apps and cookies are removed
A year ago
complete security assessment & software update
You comment as
please tell me the pace of work is good
A year ago
its fast paced & the salary more than makes up for it.. lol 😅
A year ago
depends on many factors..
You comment as
could you let me know what appliaces R repaired 🔧
A year ago
we repair washers, dryers etc ✅
A year ago
Freezers and refrigerators
You comment as
can you tell me how you got ur first interview 🙏
A year ago
submitted a resume online and got a call 📑
A year ago
through their website 👩
You comment as
im told we provide protection plans 🗣
A year ago
its available for tablets, TVs, games consoles, etc..
A year ago
most of the major home appliances R also covered
You comment as
want to know how long before i can take a maternity leave
A year ago
a mere 3 months 📆
A year ago
you can take one after 3 months 🤰
You comment as
can someone tell me what kind of repair services we offer
A year ago
All sorts of smartphones like Samsung, Apple, Google Pixel
A year ago
laptops mobile phones, game consoles, washing machines 🎮
You comment as
can some1 tell me more about the 'no lemon' policy 🗣
A year ago
there are certain times that it does not not apply 🙅
A year ago
if its still under the manufacturers warrenty it is not applicable
You comment as
leadership makes such a big difference
A year ago
They listen to our greviences and work on it
A year ago
their feedback is brilliant & done very tastefully ✨
You comment as
fingers crossed for a flexible schedule 🤞
A year ago
have never heard that they were unreasonable
A year ago
yeah they are understanding but within reason
You comment as
im told that they have won several awards
A year ago
great place to work, best workplace for millennials
A year ago
11 protection service awards since 2014 🥳
You comment as
heard they provide work remotely 🛰
A year ago
I work remotely too! 😍
A year ago
you can work in claims, technical/customer service 😊
You comment as
im told that there is no diagnostic fee
A year ago
no ur wrong there is a diagnostic fee 🙅
You comment as
wanna know what is covered by the protection plan 📄
A year ago
mechanical & electrical breakdowns, normal wear & tear 🔮
A year ago
defects in workmanship and materials 🧰
You comment as
love it when the company benefits R great 💖
A year ago
HSA, FSA, disability insurance
A year ago
employee discounts, EAP, 🎊
You comment as
heard the clients can transef the protection plan to a new owner 👂
A year ago
i think there are only two plans that are not transferrable
A year ago
we will require the new owners name, number & address 📄
You comment as
heard they have won many customer service related awards 👂
A year ago
achievement in customer excellence, contact center of the year 👏
A year ago
AT&T supplier award, productivity award in customer care etc..
You comment as
wonder how the Asurion Home+ helps the customers 🤔
A year ago
TVs and game consoles 📺
A year ago
the fees is very nominal for everything that it covers 🤑
You comment as
Career advancement is no.1 on my list 📑
A year ago
no complaints in this department 🤐
A year ago
came here for the salary stayed for the career development
You comment as
wanna know what environment is need to work remotely
A year ago
its a pretty chill job and i have time with my family 👨
A year ago
just a quite nook to work will do ❣
You comment as
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Isabella Holmes
Career Advocate
Are you and Asurion a perfect pairing? Let's explore your common touchpoints.
