AT&T Company Reviews and Ratings

3.5
774 ratings
4.1
Salary & Benefits
3.3
Professional growth
3.5
Work-Life balance
3.4
Recognition & Support
3.5
Culture & Values
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Network service manager
Sacramento, CA - July 26, 2022
Challenge Based Career
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
This company is a great place to work. I was part of a surplus of employees laid off. Loved the job and would go back if I could.

Pros and Cons
Benefits are great
Very demanding
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July 4, 2022
A great place to work.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Worked for A T & T thirty-three years and I have never thought that working for A T & T was a bad ideal.

Pros and Cons
The pay and benefits was very good.
The only con about working for A T &T was staying away from my family.
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Point Sale Associate
Greenville, MI - June 1, 2022
I loved it at first. Now a year later. I feel my soul being sucked out of me.
2.0
Ratings
2
Professional growth
4
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
I really don’t want to share my story. Every job for everyone is a personal experience and possible growth. It’s my personal experience and no one elses.

Pros and Cons
Helping people and Commissions
No recognition
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Outside Plant Technician
Greenville, MS - May 26, 2022
Great work place
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Best job i ever had. All your growth and development depends on you only. No turnover and a place to have a long career.

Pros and Cons
Room to grow
Worked in harsh environments
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Washington, DC - May 3, 2022
T3 Fiber Optic Manager
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Great in-house or remotely position and national travel to my other corporate offices. Training was unlimited and most importantly the salary was offers was excellent.

Pros and Cons
Expansion in all areas of my division
Not applicable
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Customer Service Associate
Atlanta, GA - May 2, 2022
Flexible schedules, ample technical support & suppotive learning tools.
4.2
Ratings
3
Professional growth
5
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
5
Culture and Values
I enjoyed working at AT&T for the 34 years unfortunately before I was layed-off. Would still be there.

Pros and Cons
Regular group meetings, great benefits & top equipment enabling excellent output!
None really.
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Maintenance Administrator
Sacramento, CA - April 12, 2022
Good job working with tech in the field
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I work for AT&T for 30 years start off as an operator Then I wonder if it's a dispatcher for the techs in the fields

Pros and Cons
It was my 1st job
Sometimes we're hanging with the public
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Compliance Auditor
Dallas, TX - February 5, 2022
Terrible work atmosphere
2.0
Ratings
2
Professional growth
3
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
1
Culture and Values
Despite me having an MBA and 3 audit certificate s my sup was a black female with a questionable degree ( read an hbcu) and no understanding of sampling. In completelyin over her head. Overpaid because she was. Black

Pros and Cons
Size of att
Eeoc atmosphere
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Customer Account Representative Accepting Applications
Portsmouth, NH - February 1, 2022
Passport customer service
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Great job but louse supervisor No common sense .. She had no respect for her people. She need to learn how to treat people .

Pros and Cons
Nothing we were just a no. with them.
No respect for us.
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Dallas, TX - February 1, 2022
No fun bad work environment.
1.8
Ratings
1
Professional growth
3
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
1
Culture and Values
Affirmative action environment.wiithk an MBA and 3 audit certificate s I was relegated to a reporting to a common aa female with no qualifications

Pros and Cons
Downtown bc Dallas location
Affirmative action drives all
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Area Retail Sales Manager
Nashville, TN - January 27, 2022
I loved my position
4.4
Ratings
5
Professional growth
5
Salary & Benefits
3
Work-Life balance
5
Recognition & Support
4
Culture and Values
I began my career with SunCom as an Indirect Account Executive and was quickly promoted to Indirect Account Manager. When Cingular purchased AT&T Wireless, I then went to Retail Account Executive and quickly moved up to Retail Account Manager. Eventually, I was promoted to Area Retail Sales Manager, which was my last position before the company did away with the National Accounts, or I would still be there. I loved every minute of the 14+ years.

Pros and Cons
High pressure
Worthwhile, challenging and rewarding
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January 19, 2022
What it is like to work for a large corporation
2.2
Ratings
2
Professional growth
5
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
The company paid well, but some individuals took advantage of others. Some managers had favorites and turned their back on others. I don’t believe employees should have romantic relationships within their office; creates issues.

Pros and Cons
Benefits and pay
Employee rumors and favoritism
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Premises Technician
Pasadena, TX - December 7, 2021
Lots of hard work and constant pressure from above.
1.8
Ratings
1
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
3
Culture and Values
A lot of the job is supposed to be down the exact same way, however in the field sometimes the situation dictates that something different may need to be done. And to even suggest that can get you written up. So it’s best to not in trouble and just do the bare minimum because going above and beyond is not rewarded and some of the management hood grudges because your union and there not so they take it out on the union guys and make work harder than it needs to be.

Pros and Cons
Decent pay and good benefits.
Too much pressure from the management who seem to not remember what it’s like being in the field.
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Sales Representative
November 29, 2021
Sell phones, wifi, cable, and home phone
1.8
Ratings
1
Professional growth
4
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
2
Culture and Values
This job is shady and very dog eat dog. i had managers stealing sales from me, other employees over charging customers for products that they did even get and ended up in the employees pockets, and lying to the elderly about prices that don't ever happen. I didnt like the job because I'm a good guy and i dont like playing people

Pros and Cons
Commission
Lying to people to get it
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Business Customer Service Representative
Evansville, IN - November 29, 2021
They were not tolerant
2.8
Ratings
4
Professional growth
3
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
1
Culture and Values
I excelled as adapted well in the ever changing environment. I maxed out on nearly every quality call. I resolved the Iphone voice mail issue that plague our very existence. I had even been asked to become a trainer. Then suddenly someone said a homophobic comment to me and a coworker. The coworker reported it. It went up the chain, my job was threatened and i called the ethics line. After their required investigation they terminated the homophobe nearly 3 months after the incident. I was later terminated for a minor infraction, i believe to have been retaliation for calling the ethics line.

Pros and Cons
If promoted, pay is great and quarterly bonuses too
Not inclusive
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Manager/Director for Merchandise Marking for Customer Service T
Atlanta, GA - November 23, 2021
Progressive and fun workplace of supportive workstaff.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
The pros of working for AT&T was the ability to take leave at any point and time, you're never looked upon as being a problem if you keep within the guidelines. The company culture is excellent as well as monthly, yearly compensation for work.

Pros and Cons
Friendly office, great social events at work and outside work.
None, from my experience.
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Manager in internet service
Illinois City, IL - November 18, 2021
Horrible Company
3.0
Ratings
5
Professional growth
1
Salary & Benefits
1
Work-Life balance
3
Recognition & Support
5
Culture and Values
I worked 8 years I got several promotions. During review and salary raises, the company always lowered the pay scale to make it appear as if you were getting a raise but you only got a few hundred dollars. I applied for a different department and my manager refused to let me get the job.

Pros and Cons
Easy advancement
The company will keep you stuck in a rut with a horrible job.
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Retail Customer Service Associate
Cleveland, TN - November 9, 2021
It was great until it wasn't
1.6
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
I worked for ATT for a few years. Joined the union, new district manager was anti union, then i was let go for not getting sales although I was doing all they asked of me.

Pros and Cons
Pay was good and they pay towards school.
The people in this location are back stabbing snobs
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Retail sales
Boulder, CO - September 10, 2021
Decent pay, but they squeeze you hard
2.4
Ratings
1
Professional growth
4
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
2
Culture and Values
Pay was about 50k a year with commission, which is respectable for a job without a degree. Management pressures you hard to sell things to customers that they clearly do not want or need, because the management above them is also pressuring them. I had a homeless woman come in for technical help on her old and broken cell phone and was told that I HAD to try and upsell her on streaming services. Must try and pivot to a DirecTV sale in every interaction. The coworkers and management were pretty nice, except for one of the managers, Sam, who fired a guy for giving his two week notice and told me I was on disciplinary probation even though I wasn't, and generally tried to bully me out, never really knew what she had against me. It does have a union, which is a nice bonus.

Pros and Cons
Good coworkers, good pay, union, benifits, mostly cool management
High pressure, no traffic no sales, one shitty manager
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Bilingual Operator
Orange, CA - September 9, 2021
Best place to work
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Was employed for over 15 years, great environment, fair and balanced, great pay and benefits, would love to work there again!

Pros and Cons
Pay, hours and fairness
Other employees who liked drama
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Senior System Engineer
Dallas, TX - September 7, 2021
SBC to ATT
1.6
Ratings
1
Professional growth
2
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
I started my career with SBC or Southwestern Bell Wireless, which later became Cingular. Company was great and wanted to actually help their employees, Once SBC bought ATT the culture of layoffs every 3 months began, which inspired cut throat managers. There is no career advancement any longer at that company. The employees all laugh when they say its the best company to work for, because they all know it untrue. They are still slashing benefits which all started when SBC bought ATT. Left for a brighter future, not for one to be stuck in a dead end job waiting to be laid off.

Pros and Cons
There was not much once ATT took over. Used to be flexible and we would get bonus, no longer.
Layoff every 3 months
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Service Representative
Cleveland, OH - July 17, 2021
Interesting place to work.
3.4
Ratings
2
Professional growth
5
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
I worked for Ohio Bell, Ameritech, and AT&T through retirement. Initial position Utility Clerk, Sr. Utility Clerk, Sales Representative, Global Sales Representative.

Pros and Cons
They paid a good salary.
Purchased insurance paid for years after retirement coverage cancelled. Life Insurance reduced.
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Lexington Park, MD - July 13, 2021
Productive and incentives
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I worked at At&t when it was SBC in San Antonio Tx . I started as outbound and finished as a Senior Consultant. From 1998-2008

Pros and Cons
This company is big and can big and room to grow
Needed bigger parkjng
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Finance/Customer Service
Commerce, CA - July 12, 2021
Inter act with various customer such as business and residential
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I work for almost 30 years with AT&T. AT&T gave me a chance to grow and to learned, learning with AT&T is endless. Achieving your goal is easy for as long as you love what you are doing. I traveled within the United States as a trainer.

Pros and Cons
A friendly and family oriented company
The hours and schedule is great
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July 8, 2021
Customer service technician
3.6
Ratings
3
Professional growth
5
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
2
Culture and Values
Move to Georgia with or loose your completely. Hustle work environment poor training. Bad management

Pros and Cons
Good pay good benefits
Hustle work environment favoritism and poor training
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