Oregon Health Authority is a government agency in Oregon, United States. The mission of this agency is to ensure the provision of quality care for the residents of the city. The organization aims to see a healthy Oregon today and in the future as well. The mission of OHA is to provide affordable health care, social, physical, and mental wellness to the people of Oregon. They are dedicated to providing lifelong health to Oregonians and lowering the cost of their services so that may become affordable for every citizen. They seek employees who can work for the promotion of the vision of the company.
Oregon Health Authority
Oregon Health Authority
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Initial Posting Date: 02/18/2020
Application Deadline: 03/17/2020
Agency: Oregon Health Authority
Salary Range: $4,564 - $6,593
Position Type: Employee
Position Title: Automation Specialist
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Please attach a current version of your resume and a cover letter that addresses the points listed under the section titled What We Are Looking For.
PLEASE NOTE: Resumes, cover letters and all other documents must all be uploaded at one time. When uploading a resume, please upload any other documents in the same area/field.
The Oregon Health Authority has a fantastic opportunity for an Automation Specialist with Software Development experience to join an excellent team, support key systems and work to advance their IT operations.
WHAT YOU WILL DO!
As an Automation Specialist, you will provide analytics and technical support for operating, maintaining and installing information systems; and design and construct new systems or modify and enhance existing systems. You will provide technical consultation and training to users, technical assistance and coordination to IT support staff, lead projects as assigned, and participate in strategic planning.
In this role, your work will be assigned in terms of broad product or general project objectives. Your performance will be reviewed for technical sufficiency and conformance with standards. You will have considerable latitude in deciding methods and resources to accomplish work goals.
Additionally, you will work with IT Service Management software to implement and maintain electronic forms, workflows and services.
WHAT WE ARE LOOKING FOR:
(a) Four (4) years of information systems experience in software development. OR (b) An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND two (2) years of information systems experience in software development. OR (c) A Bachelor's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
Solid understanding of Knowledge Management, Problem Management, Incident Management, Event Management, Configuration Management, Change Management, and/or Request Fulfillment.
Proficiency in Microsoft Office Professional Suite including Word, Excel, PowerPoint, and Visio.
Excellent customer services and telephone skills.
Experience in a professional service environment supporting multiple applications and network environments.
Experience coordinating and translating business needs into practical IT solutions.
Strong working knowledge of the Software Development Lifecycle (SDLC) techniques, tools, and best practices.
Experience in user interface design, analysis, programming, testing and implementation.
Experience using IT Service Management software.
Experience supporting the operation of enterprise solution platforms and applications such as Process Automation, Broadcom, and/or CA or equivalent Service Desk and ITSM platforms.
Experience administering commercial off the shelf (COTS) products including ITSM Suites such as CA Service Management Suite and Monitoring Software.
Outstanding written and verbal communication and presentation skills.
Strong analytical and problem solving skills.
Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
WHAT'S IN IT FOR YOU?
We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year plus pension and retirement plans . If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you.
This is a full-time, permanent position that is classified and represented by a union.
The Oregon Health Authority is committed to developing and promoting culturally and linguistically appropriate programs and a diverse and inclusive workforce representing the diversity, culture, strengths and values of the people of Oregon. OHA is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information or any other protected class under state or federal law.
How to apply:
Complete the online application
Upload Cover Letter
Please ensure you've provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.
If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Noah Pokorny at or
Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
If you are a veteran, you may receive preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
We do not offer VISA sponsorships or transfers at this time - unless specifically noted. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
Applicant Help and Support webpage
The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.
This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.
The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.
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