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AV/VC Tier 1 Tech job

Milestone Technologies jobs

Company

Skills

Company Description

Milestone Technologies, Inc.
Dream IT. Innovate IT. Achieve IT.

Since 1997, Milestone has been helping clients create and operate their critical IT infrastructures so they can focus on their core business. A few things that make us special:
Passionate Culture: We take pride in our people. Collaborating in a fun environment allows us to keep ideas fresh. We value diversity and encourage people to share their unique perspectives and experiences.

Boundless Opportunities: We love it when people explore. Being exposed to Fortune 100 companies allows our people to learn, grow, and be comfortable in many diverse environments.

Flexible Environment: We understand that personal issues and increased workload happens. We’ve built an environment where employees can balance their work and personal life which increases productivity and creates a healthy lifestyle.
We’ve got 1400 employees in over a dozen countries and growing. If you are interested in becoming a Milestonian, we’d love to hear from you.

Job Description

AV/VC Tier 1 Tech
  • AV/VC Tier 1 TechJob ID 2019-8375# of Openings 1Category IT/EngineeringHire Type Regular Full-TimeJob Category Audio Visual / Video Conferencing
  • Overview

    Milestone is looking for passionate and motivated professionals who go above and beyond to solve the world’s biggest problems through innovation and technology. Our vision is to revolutionize the way technology is deployed and supported worldwide. Must have a passion for AV/VC.

    Responsibilities
    • Inspect and maintain all audio visual and video conferencing systems and/or equipment within client facilities as specified by client.
    • Proactively support issues reported via email, chat, phone, and other client support mediums.
    • Scope for all deliverables is not limited to work location.
    • Provide maintenance services for all conference room technical systems including projectors, VC and audio conferencing equipment and infrastructure. This work includes bulb replacement, RMA of equipment, trouble shooting and repairs of any physical layer problems.
    • Service tasks from an assigned task queue to service support requests for maintenance/repair.
    • Provide support of such items as (but not limited to) LCDs, projectors, and VC systems.
    • Participate in development and maintenance of departmental workflow and standard operation procedures applicable to global maintenance and locale specific documentation.
    • Participate in Special Projects including (but not limited to) inventory tracking, deployments and general documentation.
    • Support VC Ops team as required in user and inter-departmental communication.
    • Provide bi-weekly communication to upper management around regional Maintenance support requests.
    • Preventative Maintenance (rooms inspected, avg. inspection time, etc.).
    • Break-Fix tasks.
    • Provide support to all AV/VC requests within client unless otherwise directed by client VC – OPS management. 
    Qualifications
      • A technical knowledge in the maintenance of any and all related AV-VC hardware (LCD’s, touch panels, Cisco Codecs, microphones, projectors, and other video systems) would be a bonus.
      • Must have an aptitude for troubleshooting and break/fixing any and all of the above equipment
    Options
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    Software Powered by iCIMS

    TASKS

    • Design complex graphics and animation, using independent judgment, creativity, and computer equipment.
    • Create basic designs, drawings, and illustrations for product labels, cartons, direct mail, or television.
    • Participate in design and production of multimedia campaigns, handling budgeting and scheduling, and assisting with such responsibilities as production coordination, background design, and progress tracking.
    • Create two-dimensional and three-dimensional images depicting objects in motion or illustrating a process, using computer animation or modeling programs.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
    • SpeakingTalking to others to convey information effectively.

    KNOWLEDGE

    • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
    • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

    Milestone Technologies

    Type

    Company - Private

    Size

    1001-5000

    Revenue

    $100M to $500M

    Location

    Multiple locations

    Industry

    Computer/Internet

    Founded

    1997

    CEO

    Prem Chand

    Job Filters

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    Closed Job Filters

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