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Badging Operations Leader job

Milestone TechnologiesSan Mateo County, CA
Milestone Technologies jobs

Company

Salary

Skills

Company Description

Milestone Technologies, Inc.
Dream IT. Innovate IT. Achieve IT.

Since 1997, Milestone has been helping clients create and operate their critical IT infrastructures so they can focus on their core business. A few things that make us special:
Passionate Culture: We take pride in our people. Collaborating in a fun environment allows us to keep ideas fresh. We value diversity and encourage people to share their unique perspectives and experiences.

Boundless Opportunities: We love it when people explore. Being exposed to Fortune 100 companies allows our people to learn, grow, and be comfortable in many diverse environments.

Flexible Environment: We understand that personal issues and increased workload happens. We’ve built an environment where employees can balance their work and personal life which increases productivity and creates a healthy lifestyle.
We’ve got 1400 employees in over a dozen countries and growing. If you are interested in becoming a Milestonian, we’d love to hear from you.

Job Description

Overview Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.This role is responsible for, but not limited to, managing the processing of security and access permissions for new employees and contractors, as well as existing personnel, visitors and others requiring building access. As the Lead badging administrator, you will create and manage the schedules of all badging administrators to ensure adequate coverage of all MPK Badge Hub offices as well as support of NHO and audits. Additional duties include activating or deactivating photo identification cards, programing access using CCURE, answering security telephones, filing office paperwork, keeping records and performing additional duties as appropriate. Responsibilities •Manage complete operations of the Badge Hub, including but not limited:•Manage operations, including schedule development, execution, coverage as required, and back-up plans.•Manage performance of the team globally, including regular performance reviews, team meetings, training, etc.•Provide operational updates to client and management teams.•Coordinate and schedule support for events with cross-functional partners.•Track, manage, and order inventory for Badge Hub supplies and equipment. Provide reports•Ensure smooth operation of all computer terminal and badge printers in supported locations.•Remove access privileges when access is no longer granted and handle escalation of issues from field teams as needed.•Identify issues with badging processes and equipment, develop and execute action plans to resolve.•Add new employees to required database and otherwise perform any required badging functions to back up field personnel if/as necessary. •Responsible for tracking badges issued to new employees and Contractors, as well as maintain documentation for all non-client workers. •Update Restricted Access Levels.•Generate reports from the system.•Assist with projects as needed.•Other duties as assigned by client or management.•Work flexible hours.•Strong work ethic and high level of discretion.•Proficient with Microsoft Office Suite of Applications.•Excellent verbal and written communication skills.•Able to adapt communication style to suit different audiences.•Effective facilitation skills, able to facilitate group discussions.•Attention to detail, able to develop accurate written materials.•Action orientated, able to follow up on feedback to ensure positive outcomes.•Demonstrated ability to interact cordially and communicate with the public. Qualifications •Experience working in Physical Security with exposure to global operations / projects. •Experience in customer service-oriented office.•Bachelor’s degree preferred.Job description is subject to change.Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. Job SummaryJob ID: 2020-10309 of Openings: 1Category: IT/EngineeringHire Type: Regular Full-TimeJob Category: IT Security
Estimated annual salary
$42,241
average
Minimum
$26,224
Maximum
$76,401

TASKS

  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Set goals and deadlines for the department.
  • Acquire, distribute and store supplies.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Milestone Technologies

Type

Company - Private

Size

1001-5000

Revenue

$100M to $500M

Location

Multiple locations

Industry

Computer/Internet

Founded

1997

CEO

Prem Chand

Job Filters

Sr. Software EngineerMilestone Technologies, Inc.Mountain View, CA
Title Sr. Software Engineer Location Mountainview, CA Fulltime Milestone Technologies, Inc. is a leading IT Managed Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes...Read more
EHS Project Specialist III (Project Management)Milestone TechnologiesMenlo Park, CA
OverviewMilestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services...Read more
Data Analyst - San FranciscoMilestone TechnologiesSan Francisco, CA
OverviewMilestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services...Read more
Onboarding, Training and Development Program Lead, GSSMilestone TechnologiesMenlo Park, CA
Overview Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services...Read more
Account ManagerMilestone TechnologiesFremont, CA
OverviewMilestone Technologies Inc. is a leading Managed Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes AI / Automation, Service Desk, Network Operations, Data...Read more

Closed Job Filters

SecurityMilestone TechnologiesMenlo Park, CA
Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to ITRead more
IT Field Technician (Bench)Milestone TechnologiesSan Francisco, CA
Overview Milestone Technologies, Inc. is seeking an IT Field Tech to assist in the management of IT operations and application support at local Uber offices. This position is responsible forRead more
Ticket AdminMilestone TechnologiesMountain View, CA
Ticket Admin Ticket Admin Job ID 2019-9744 # of Openings 1 Category IT/Engineering Hire Type Regular Full-Time Job Category Logistics Overview The Ticket Admin’s main role is to provide top-notchRead more
Logistics Specialist L1Milestone TechnologiesFort Worth, TX
Overview A unique position in which the Logistics Specialists is responsible for the execution of material logistics in a data center environment. This includes the shipping/receiving, storage,Read more
Logistics Specialist L1 - Eagle MountainMilestone TechnologiesEagle Mountain, UT
Overview A unique position in which the Logistics Specialists is responsible for the execution of material logistics in a data center environment. This includes the shipping/receiving, storage,Read more
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