Bank of America Company Reviews and Ratings

3.5
777 ratings
3.7
Salary & Benefits
3.4
Professional growth
3.5
Work-Life balance
3.3
Recognition & Support
3.5
Culture & Values
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Senior Operations Administrator
Richmond, VA - November 27, 2023
Customer Focused and Productive Group
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
The environment at BOA gave me the experience and helped me developed my technical and professional skills. This was the place that gave me the opportunity to learn all the avenues of life skills and professionalism. I enjoyed all the associates I worked with and the management commitment towards enhancing everyones skills to enable our group as one of the best if not the best. My efforts and contribution was recognized and made all the difference in my development as a person. I highly recommend BOA to anyone looking to enhance and develop their skills.

Pros and Cons
Place of opportunity to develop and enhance yor skills
It was a long ride for me to Richmond, VA., Until remotely worked at home.
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Mortgage Closer (Digital Risk Mphasis was contracted by BOA)
Maitland, FL - August 17, 2023
I was laid off but I really loved my job and people who I worked with
4.2
Ratings
5
Professional growth
5
Salary & Benefits
3
Work-Life balance
5
Recognition & Support
3
Culture and Values
My company laid me off, but I actually was one of the lucky ones, they started laying off people over a year ago and instead of laying me off they offered me a position in another department. So I got an additional year until pretty much everyone was laid off. Digital Risk Mphasis is moving back to India

Pros and Cons
People were like family there
The new management that took over is awful from what I heard so I got laid off just in time
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Help desk manager
Louisville, KY - May 20, 2023
Good place to work
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
No comment 111111111111111111111112222222222222222433444444444444444444456666677777777786323578568846738

Pros and Cons
Work life balance and salary and fun place to work
None none none
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Hillsboro, OR - May 17, 2023
Great Company to work for. Great Benefits and Great Pay.
4.6
Ratings
5
Professional growth
5
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
Worked at Bank of America for 18 years. The Oregon Site was closed and moved to Texas. There was very little employees leaving in those 18 years.

Pros and Cons
A lot of recognition parties each month. Matched Non-Profit Contributions. Community Involvement
Their IT dept was not in US.
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Call Agent
Sumter, SC - May 4, 2023
Bad experience
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
It was terrible working at the call center I was not happy there. Dread going to work multiple days.

Pros and Cons
Toxic work environment
Toxic work environment short breaks
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Project Management Professional
Newark, DE - April 3, 2023
Productive Workplace with focus on career development
4.0
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Bank of America is an employer that promotes career advancement, personal growth and development, and educational opportunities.

Pros and Cons
Continued education support, career growth opportunities
Job layoffs
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January 31, 2023
Loan officer
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Help customers qualify for mortgage to buy home or refinance to save money and rates. Increase cash flow for some

Pros and Cons
Good pay and benefits
Insurance
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Telemarketer
Pensacola, FL - January 13, 2023
Auto Insurance Rep/Agent
3.6
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I made calls to residents home to see if they were interested in auto insurance quotes. This job was located inside of a Bank. This employment was years ago. I miss doing that type of work. I'm willing to learn and help make money with a excellent company and grow.

Pros and Cons
Team work, work ethics and responsibilites
I no longer work for the company because the company shut down years ago
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Operations Analyst
January 2, 2023
Building my brand
4.6
Ratings
5
Professional growth
4
Salary & Benefits
5
Work-Life balance
4
Recognition & Support
5
Culture and Values
As a full-time employee with Bank of America, I have gained experienced in AML KYC compliance and have become a research investigator.

Pros and Cons
Growth, Benefits, and Networking
Not many work from home positions are available
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Teller Benefits Included
Pearland, TX - December 28, 2022
Performance professionals and timely
3.4
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
2
Recognition & Support
3
Culture and Values
I enjoyed working at the Bank of America and being a teller. I enjoyed helping people with her finances.

Pros and Cons
Professional training regarding financing banking
Long hours
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Project Manager
December 24, 2022
Flexible and Friendly co workers
4.4
Ratings
4
Professional growth
4
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
4
Culture and Values
My co workers were really great to work with. The time I spent working here wasn’t long enough. Would love to make this a permanent home one day.

Pros and Cons
Remote, relaxed environment
The duration on the time of working there.
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Transaction Processing Specialist
Union City, GA - November 17, 2022
Excellent
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
It was excellent working for Bank of America. Great pay, wonderful work environment, excellent benefits.

Pros and Cons
Excellent benefits
Temp service now runs it.
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November 16, 2022
It’s an ok place to work
3.0
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
You don’t leave a place because of the work you leave because of the manager and/or management. There are really good leaders at Bank of America but there are also a LOT of really bad leaders.

Pros and Cons
They say all the right things to make you believe they want the best for you
They actually do not care about you or their customers
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Closing Coordinator
Jacksonville, FL - November 12, 2022
fun and productive
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
To have fun while working. not to make job boring, hang out with coworkers and do some fun activities

Pros and Cons
friendly people
parking options
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Mortgage Associate
Charlotte, NC - November 8, 2022
Great benefits
2.0
Ratings
1
Professional growth
5
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
To much favoritism. Loan officers with experience are being pushed out. They give either favorites or new people with no experience all the praise and push us with experience into poverty

Pros and Cons
Great benefits
Favoritism
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Research Adjustments Representative
Brea, CA - November 6, 2022
Learning experience
2.0
Ratings
2
Professional growth
3
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
Worked there 16 years shy of 3 months 17 yrs of many skills and department changes. Compensation given for each new job offer within the company

Pros and Cons
Many choices of job selection
Severance not paid fairly for time employed
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correspondence support
September 6, 2022
Inclusive work space
3.4
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
3
Culture and Values
Three temp roles got me a permanent position with BofA. Once I was made into a full employee, I was given some of the most challenging duties the back office had, including federally regulated work. The team was great, the role required a wide variety of skills, management put a lot of trust in me. Ultimately, I ended up functioning as a team lead when it was discovered that I had been trained on a plethora of projects that management had forgotten about and nobody else was trained on. This is one position that I regret having the company phase out. It would have made for a fantastic career.

Pros and Cons
Growth potential, diversity and inclusion, fantastic work environment
Site closed
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Credit retention specialist
Phoenix, AZ - August 29, 2022
A decent place of employment
2.0
Ratings
2
Professional growth
3
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
2
Culture and Values
I worked for this company for several years. I started as a customer service rep. I was promoted to the credit card department as a customer service rep and then as a retention specialist. I love being helpful to customers and the bank did promote me for this.

Pros and Cons
Friendly workplace, Casual dress, Flexible scheduling
Not great support staff. Scheduling changing without notice
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August 26, 2022
Operations Team Lead
4.4
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
Great team and supportive managers. Inclusive and diverse environment, as well as company wide acceptance of individuality. Training, growth and recognition of employees. Not very many employers actually do the work to make their employees feel valued.

Pros and Cons
Inclusive and diverse, growth opportunities
None I can think of
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Dallas, TX - June 9, 2022
Interesting
4.0
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
4
Culture and Values
Overall it was a great experience the location was awesome and the pay was very well. I would love to work for this company again.

Pros and Cons
Location close
Paid for parking
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Business Analyst
Concord, CA - June 2, 2022
Project Management Focus
3.8
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
4
Culture and Values
As project resource for the Divestiture Program, I contributed to many project deliverables targeting secure electronic communications. I collaborated with a global team of supportive team members It was a great learning experience.

Pros and Cons
Great Co-workers!
No cons to list.
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Collections Agent
Fort Lauderdale, FL - May 21, 2022
Great work environment and Much Room for Growth
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Bank of America was one of my favorite companies to work for. The level of professionalism that was used to handle situations (with client's and their employee's) exceeded expectations.

Pros and Cons
The Learning Experience
No examples of Cons
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Customer Service Representative
Albuquerque, NM - May 11, 2022
Plenty of room to grow
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I enjoyed working for Bank of America. There’s plenty of opportunity to grow and they have great benefits.

Pros and Cons
Many locations
No part time positions
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Software Developer
Newark, DE - May 4, 2022
Supportive colleagues and great work life balance
3.4
Ratings
2
Professional growth
3
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
4
Culture and Values
Company uses old technologies and not having much professional growth . Employees are not so friendly to share ideas

Pros and Cons
work life balance
lag in moderenization
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Human Resource Client Advisor III
March 17, 2022
Productive Workplace and Excellent Benefits
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Excellent financial institution to work for. However, I worked at Bank of America during the time CEO Mr. Hugh McColl was there. Mr. McColl was the Best CEO in history who care about human life, the banking organization and his team members. There were never diversity issue's pertaining to Mr. McColl. Pay was excellent and awesome incentives.

Pros and Cons
Grwat oay and excellent incentives
Nothing bad to say about BofA
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