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FirstCapital Bank of Texas jobs

Company

Skills

Company Description

FirstCapital Bank of Texas is s a full-service credit union with headquarters located in Texas. Its mission is to enrich the lives of people to create a world of financial freedom. Its core values are care, trust, and dependability. It offers personal saving accounts, business saving accounts, personal checking, business checking, credit cards, car loans, home loans, personal loans, student loans, mobile banking, and financial services. It offers an encouraging and supportive work environment for employees. It is offering job opportunities for the universal banker, relationship manager, portfolio manager, lending assistant, and other positions.

Job Description

1. Actively seeks and promotes new deposit relationships and is responsible for cross selling additional products and services. 2. Process all retail/consumer new account transactions. 3. Will manage deposit accounts and will have authority for Overdraft approval purposes up to $1,500. 4. Maintains a deposit account portfolio and will service assigned deposit accounts. 5. Opens and closes personal and commercial accounts including setting up customers for online banking services. 6. Opens and closes CDs and IRAs. 7. Sets up mobile banking services for customer. 8. Revises signature cards and orders checks. 9. Receive cash and checks for deposit, verify proper endorsement, confirm deposit slip accuracy, record and issue transaction receipt. May need to train customers on coin machine and ITMs. 10. Process cash withdrawals from checking and savings accounts, verify signatures and account balances, examine all checks, cashier checks and savings withdrawals to determine negotiability, record and issue transaction receipt. 11. Process basic IRA transactions. 12. Performs any necessary maintenance on ATM and debit cards such as re-pinning debit cards and raising credit limits, researching transactions and troubleshooting customer problems. 13. Assists other team members in waiting on customers, answering telephones, and performing other duties as necessary. 14. Completes special projects as requested. Qualifications: High School diploma or equivalent. At least 1 year of Customer Service Experience Skills: Ability to communicate with customers by speaking clearly Ability to learn new computer programs and navigate through different programs Strong knowledge of PC skills including Microsoft Word and Excel Ability to demonstrate reliable attendance and able to work independently Experience in handling stressful situations and a fast-paced environment Ability to be a creative problem solver Cross-Selling Skills.

TASKS

  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Perform teller duties as required.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

FirstCapital Bank of Texas

Type

Company - Public

Size

Small

Revenue

$25M to $50M

Location

Multiple locations

Industry

Commercial Banking Companies

Founded

1998

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