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Bargain Outlet Customer Service Representative job
E.C. BartonDudley, MA
Description
Salary
Skills
Summary
Job trends
Job openings
Closed jobs
Company Description
The E.C. Barton & Company is a team of home improvement experts at the Guaranteed Lowest Price, providing premium goods and strategies to help consumers fulfill their dreams. Established in 1885, the company is based in Jonesboro, Arkansas, and operates in 17 states from upstate New York to south Texas with Home Outlet, Barton's, and E.C.B. Brokerage. Barton's is a full-service, Arkansas and Southeat Missouri lumber division. From the timber to the shingles and everything in between, the shops hold everything homeowners and professionals need to create or remodel. E.C Barton & Company needs professionals in a great number, it offers its vacant posts by different means. It also offers diverse sort of advantages to employees such as medical insurance.
Job Description
Overview
General Description: Assist customers and stocks merchandise in a building materials and supplies store by performing the following duties.
Responsibilities
Essential Job Functions include the following, other activities may be assigned:
Offer excellent customer service by greeting customers as they enter the store or call on the phone, and by answering their questions concerning availability, price, and use of merchandise.
Sell Bargain Outlet merchandise and assist other partners in selling product while always focusing on offering excellent customer service and getting repeat business.
Job Duties must perform the following duties in order to achieve essential job functions, other duties may be assigned:
Uses Point of Sale System to total price and tax on merchandise purchased by customer to determine bill.
Cuts carpet, vinyl, padding, and related materials to size requested by customer.
Assists customer to load purchased materials into customer's vehicle.
Moves materials and supplies from receiving area to display area.
Marks prices on merchandise or price stickers, according to pricing guides.
Straightens materials on display to maintain safe and orderly conditions in sales areas.
Covers exposed materials, when required, to prevent weather damage.
Counts materials and records totals on inventory sheets.
Safely operates a forklift and other equipment.
Qualifications
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Mathematical Skills
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 80 pounds.
General Description: Assist customers and stocks merchandise in a building materials and supplies store by performing the following duties.
Responsibilities
Essential Job Functions include the following, other activities may be assigned:
Offer excellent customer service by greeting customers as they enter the store or call on the phone, and by answering their questions concerning availability, price, and use of merchandise.
Sell Bargain Outlet merchandise and assist other partners in selling product while always focusing on offering excellent customer service and getting repeat business.
Job Duties must perform the following duties in order to achieve essential job functions, other duties may be assigned:
Uses Point of Sale System to total price and tax on merchandise purchased by customer to determine bill.
Cuts carpet, vinyl, padding, and related materials to size requested by customer.
Assists customer to load purchased materials into customer's vehicle.
Moves materials and supplies from receiving area to display area.
Marks prices on merchandise or price stickers, according to pricing guides.
Straightens materials on display to maintain safe and orderly conditions in sales areas.
Covers exposed materials, when required, to prevent weather damage.
Counts materials and records totals on inventory sheets.
Safely operates a forklift and other equipment.
Qualifications
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Mathematical Skills
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 80 pounds.
SDL2017
Estimated annual salary
$36,216
average
TASKS
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
SKILLS
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
KNOWLEDGE
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
E.C. Barton
Total job postings in the past
Based on 130 job boards, duplications excluded2
Current job openings
38%
in 6 months
360%
in 1 year
4 days
Average posting lifetime
Total job posting distribution in the past
Based on 115 number of jobs from 130 job boards, duplications excludedJob Filters
Overview: Our Customer Service Representatives will offer quality home improvement products and solutions combined with knowledgeable and friendly service at the guaranteed lowest price to help our customers achieve their dreams. We value our partners...Read more
Overview Our Customer Service Representatives will offer quality home improvement products and solutions combined with knowledgeable and friendly service at the guaranteed lowest price to help our...Read more
Closed Job Filters
Overview Job Title: Customer Service Representative Department: Surplus Warehouse Reports To: Store Manager or Assistant Manager General Description Assist customers and stocks merchandise in aRead more
Overview Job Title: Assistant Store Manager Department: Surplus Warehouse Reports To: Store Manager General Description Assist in managing a store engaged in selling discount building materials byRead more
Overview Job Title: Store Manager Department: Surplus Warehouse Reports To: Regional Vice President General Description Manages a store engaged in selling discount building materials by performing theRead more
Overview POSITION SUMMARY Directs and controls the activities for the overall management of the store. Responsible for the effective management, planned growth and efficient operation of the store inRead more
Overview POSITION SUMMARY Directs and controls the activities for the overall management of the store. Responsible for the effective management, planned growth and efficient operation of the store inRead more
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