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Bellman/Driver Part-time Evening job

Wyndham Hotels & Resorts jobs




Job Description

Job Summary

This position is responsible for providing complimentary shuttle transportation for hotel guests in accordance with Company standards for guest satisfaction and safety and security.

Education & Experience


  • High school diploma or equivalent.

  • None.
  • Physical Requirements

  • Must be able to sit and stand for extended periods, often for a minimum of 2 hours at a time.
  • Must be able to maneuver into and out of the shuttle/van and through the front office area.
  • Must be able to repetitively lift and carry up to 50 pounds on a regular basis.
  • Must be able to bend, reach, kneel, twist and grip items on a regular basis.
  • Must be able to adjust to changing priorities.
  • General Requirements

  • Must display very good organization and time management skills.
  • Ability to operate company issued hand-held electronic devices such as tablets as required for business purposes.
  • Must have excellent communication and interpersonal skills with the ability to interact with different types of personalities.
  • Must have sound judgment and discretional skills and be able to work with little supervision.
  • Must be able to speak, read, write and understand English.
  • Must be at least 21 years of age and possess a clean driving record and a valid, current and non-probationary driver’s license from the state in which the property is located.
  • Obtain any locally required certifications.
  • Fundamental Requirements

    Work Objectives

  • Transport guests to and from the hotel using the designated shuttle/van.
  • Assist guests by lifting and carrying guest baggage on and off the shuttle van as needed.
  • Provide information and respond to guest inquiries regarding hotel services, attractions, directions, etc. in order to maximize guest satisfaction.
  • Report any needed repairs and/or service of the shuttle/van.
  • Perform other duties as assigned.
  • Guest Satisfaction

  • Respond to guest needs, special requests and complaints as needed.
  • Smile, acknowledge and greet guests.
  • Teamwork

  • Be available to work a flexible schedule.
  • Utilize effective written and verbal communication skills to interact with other departments.
  • Safety and Security

  • Perform work duties in accordance with Company safety and security policies and procedures, as well as in accordance with posted OSHA, HazCom and Blood Borne Pathogen regulations and applicable state and local regulations.
  • Report and store lost-and-found items in accordance with hotel procedures.
  • Estimated annual salary


    • Collect money from customers, make change, and record transactions on customer receipts.
    • Drive trucks to deliver such items as food, medical supplies, or newspapers.
    • Write customer orders and sales contracts according to company guidelines.
    • Inform regular customers of new products or services and price changes.


    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • SpeakingTalking to others to convey information effectively.
    • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.


    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • TransportationKnowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

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