Employee Benefits CSR / sign on bonus (Ahern Insurance Brokerage)
Acrisure LLC - San Diego, CA

Employee Benefits CSR / sign on bonus (Ahern Insurance Brokerage)

company building Acrisure LLC location San Diego, CA
148
Employee Benefits Account Manager
jobs
show me
221
jobs in
San Diego, CA
show me
10
jobs at
Acrisure LLC
show me
Find out how you match this company

Job

Company

Description

Salary

Skills

Job Description

Acrisure has been named the fastest growing insurance brokerage firm three years in a row by Business Insurance Magazine. We have over 600 locations across the US and continue to grow every month. To fuel that growth, we have another exciting opportunity for an Employee Benefits Client Service Representative with Ahern Insurance Brokerage, an Acrisure Agency Partner.

The Employee Benefits CSR provides prompt, accurate, and courteous support service to clients and coworkers. The ideal candidate should have a background in employee benefits or human resources, and the ability to develop an excellent rapport clients and carrier partners. Project management and multi-tasking skills are crucial components of this position.

Essential Duties and Responsibilities:

  • Assists Account Management Team with day-to-day administrative needs, such as claims and billing resolution, and other service related items

  • Manages benefits enrollment and terminations, including COBRA qualifying event notifications

  • Investigates and resolves complex issues with both carriers and clients, including claims and billing resolution, provider inquiries, provider referral issues and other administrative issues

  • Performs billing audits and reconciliation

  • Assists with HRIS/BenAdmin system implementation, renewal updates and testing

  • Processes incoming Broker of Record letters, gathers new client benefit information, adds policy and commission structure to agency management system

  • Assists with new carrier and plan implementations

  • Assists with the individual life and disability application process

  • Reviews policies and contracts for accuracy

  • Responsible for printing/binding of sales and renewal presentations and coordination of enrollment kit orders

  • Prepares client mailings, including birthday/holiday gifts

  • Assists with organizing client health expos and wellness events

  • Schedules and coordinates internal and external meetings

    This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

    Competencies:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and/or Experience:

  • High School Diploma or the recognized equivalent is required

  • Minimum of 2 years’ experience in the employee benefits industry is required

  • Minimum of 2 years’ experience in a fast paced, professional office setting is required

  • Previous insurance experience is preferred

    Technology Skills:

  • Proficiency in MS Word, Excel, Outlook, Internet, Adobe Acrobat and PowerPoint;

  • Knowledge of customer database programs (Gen4/BenefitZone)

    Other Qualifications:

  • Strong attention to detail and proofreading skills

  • Ability to produce high quality work in a fast paced environment

  • Work as a team member to achieve department goals and overall company goals

  • Strong multi-tasking, organizational, communication and grammatical skills

  • Ability to work independently of continuous supervision and stay focused on the project at hand

  • Ability to take direction and/or constructive criticism well

  • A positive outlook and desire to learn and grow with the organization

  • Excellent communication skills with the ability to provide clear, concise and accurate information in a written and verbal format

  • Strong organizational skills with the ability to prioritize projects according to deadlines and urgency

  • Flexibility, willing to “wear many hats” and assist team members in any other capacity relating to client services

    Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moderate stress due to regular deadlines and daily challenges

  • High finger dexterity while typing documents and forms

  • Occasionally lift up to 20lbs.

    Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work is done mostly remote currently with a transition back to a temperature-controlled, non-smoking office

  • Open layout, desks with stand-up option

  • The noise level in the work environment is usually moderate

    $1,000 signing bonus payable after 90 days

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.

https://www.acrisure.com/acrisureacastaffprivacynotice/

Powered by JazzHR

This job was posted on Fri Apr 08 2022 and expired on Tue Apr 26 2022.
Acrisure LLC jobs

Acrisure LLC

Insurance Agency & Brokerage Firms
Summary
Acrisure Home LLC is a Privately Held fastest-growing insurance broker company that has been involved in the delivery of high-quality insurance and risk management services and solutions through its growing global network of agency partners. They provide a client-centric service by maintaining appropriate commercial insurance and risk management programs according to the specific requirements of the organization's lines of business. The company was incorporated in 2006 and it is headquartered in Caledonia, MI and it specializes in commercial property and casualty, risk management, loss and claims management, employee benefits, professional employer organization, and many others. The company is comprised of several agencies that also include entrepreneur-led insurance brokers that are supported by the resources given by their Home Office Teams. The employees enjoy several benefits resources with the help of 1,310 benefits professionals, 5 pharmacy consultants, 34 communication specialists and has almost 84,445 current clients, and the company also offers medical, dental, and life insurance plans, and others to it workers.
Company - Private
San Diego, CA, 92101, and others
Insurance Agency & Brokerage Firms
1906
Company Details
More jobs at this company
avatar-of-creator

Employee Benefits Account Manager Interview Questions & Answers

How do you stay updated on changes in employee benefits regulations?

Answer

I regularly attend seminars and workshops, and subscribe to industry newsletters to stay informed on the latest regulations.

avatar-of-creator

About the Employee Benefits Account Manager role

Compensation & Benefits Employee Benefits Account Manager

As Employee Benefits Account Managers, we perform an oversight and management role on matters that deal with client accounts. We work with the staff to enhance the implementation of new or renewal of accounts in the bank to ensure that a high level of service is achieved. We work on the relations between the client and key managers to ensure that the end goal is to achieve customer satisfaction. We have a responsibility to market and analyze the benefits of all line coverage. We also have a duty to advise the clients based on our analysis of the service trends and to develop a corrective action plan for improvement.

Core tasks:

  • perform management role specifically on clients’ accounts
  • advice clients on corrective measures for improvement
  • ensure the relationship between the manager and clients remains strong
  • implement new and renewal of clients’ accounts
148 Employee Benefits Account Manager jobs in San Diego, CA
See more jobs
puzzle icon
Learn more about Employee Benefits Account Manager job title
Similar jobs in the area

Similar jobs