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2.9
169 ratings
2.9
Salary & Benefits
1.7
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
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The headquarters of Best Western Hotels & Resorts is located in Phoenix, Arizona. It is a privately held hotel brand in the USA. Best Western Hotels & Resorts provides its services in 100 countries through its 4700 hotels and 18 brands. Some of its brands are Best Western, WorldHotels Elite, Executive Residency by Best Western, BW Premier Collection, and WorldHotelsTM Luxury. The mission of the brand is to lead in the hotel and hospitality industry through care and service. The brand is based on the core values of care, service, hospitality, and loyalty. Best Western Hotels & Resorts extends its workforce by opening career opportunities for motivated individuals. The job benefits of the brand are comprehensive and traditional.

Company - Private
$100M to $500M
Large
Multiple locations
Traveler Accommodation Companies
David T. Kong
What departments Best Western employees work at?
DepartmentsRatio
other occupation60.2%
Administrative39.8%

Team

Professional experience

How many years of experience do Best Western employees have before joining?
Years of experience at Best Western: Newcomers: 48%, Experiencers: 17%, Experts: 10%, Veterans: 25%. Best Western employees have less than 3 years experience on average before joining.
What industries did Best Western employees work in previously?
Industry Background: The most typical industries of Best Western: Traveler Accommodation Companies, Niche Retailers, RV Parks / Recreational Camps / Dormitories, Limited-Service Restaurants, Full-Service Restaurants. Best Western employees most likel
Where did Best Western employees work before joining?
Past employers' size at Best Western: Small: 42%, Medium: 13%, Large: 45%. Most Best Western employees have previously worked at large companies.

Educational background

What did employees at Best Western study?
Where did employees at Best Western study?
AC Jones
Allentown Bartending School

Employee data

How long do people stay in a role at Best Western?
Time employed at Best Western: <1: 2%, 1-3: 14%, 4-8: 48%, 9-13: 23%, 14-20: 11%, 20+: 2%. Most Best Western employees stay with the company for 4-8 years which is the same as the industry average.
How does Best Western rank for age & gender diversity?
Gender ratio at Best Western: 46.6% Male and 53.4% Female. Age ratio at Best Western: 16-20: 2%, 21-30: 42%, 31-40: 28%, 41-50: 17%, 51-60: 7%, 60+: 4%. Best Western rates - 7.4% more female than the industry average. Most Best Western employees are

Career advancement

How does Best Western rank for career advancement?
Career advancement at Best Western: very low. Best Western ranks very low for career advancement which is below the industry average.

Find your job at Best Western

Best Western Reviews and Ratings

Have some insight of Best Western?
Get the scoop on what others who have experience with Best Western think of working there or join the conversation by leaving a review.
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avatar-of-creator
house keeper
Twentynine Palms, CA - December 6, 2023
Good place to work for
3.6
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
4
Culture and Values
I worked there for a short time I liked the managers the fast pace and all the people i worked with

Pros and Cons
It was l good pay awesome people tomwork with
Don't. Really have any
avatar-of-creator
Front Desk Agent Night Audit
Winter Park, CO - May 30, 2023
Watch Your Back!
2.0
Ratings
2
Professional growth
3
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
The owner was kind and fair until he hired the current GM. She will talk all nice to your face then turn around and bad mouth you to the owner and other employees. She has the owner buffaloed. Rarely owns up to her mistakes, will put the blame on others, which she did a lot while i was there. She's great with the guests though, most of the time. If you enjoy being submissive this is the place for you. Good luck.

Pros and Cons
Great learning experiences. PTO, Holiday oay
Having a GM that enjoys gaslighting employees. Narrsasist!!
avatar-of-creator
February 21, 2023
Chaotic workplace
3.2
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
The housekeeping staff was always fighting and couldn't figure out schedules. The head housekeeper would hide in one of the rooms so she couldn't be bothered with issues.

Pros and Cons
Manager was fair and easy to work with
Housekeeping was always fighting
avatar-of-creator
Night Auditor
Half Moon Bay, CA - January 23, 2023
Best western
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Horrible managment and they fire absolutely eveyone they hire within 2 yrs. No benefits. No pay increases.

Pros and Cons
Nothing good at all.
Everything.
avatar-of-creator
Front Desk Agent Night Auditor
November 21, 2022
Best Western of Half Moon Bay, Ca.
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Piss Poor Management, loves to fire all employees, treats employees hatefully, low pay, they over work you and no compensation for assisting other departments such as breakfast and housekeeping when it is not in the job description.

Pros and Cons
This is the worst company ever to work for.
Everything negative to say and nothing positive.
avatar-of-creator
House Attendant
West Helena, AR - November 14, 2022
My time at Best Western.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
The job experience was great,the staff were kind and friendly, I really enjoying working there,they made me feel at home,then I had to move out of state for personal reasons..

Pros and Cons
Staff was great..
Customers sometimes were rude but I am a people person si I adapted.
avatar-of-creator
October 11, 2022
Worst place to work
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
No help from upper management no budget owner's are cheap and yell about money spent on washers and bolts and nuts GM sucks doesnt know what shes doing. Most unorganized business i ever worked for

Pros and Cons
Roof leaks all over
Lousy management
avatar-of-creator
Gsa
Kennesaw, GA - July 17, 2022
Bosses were great
2.4
Ratings
1
Professional growth
1
Salary & Benefits
2
Work-Life balance
5
Recognition & Support
3
Culture and Values
The Bosses were great. Just no Benefits, Breaks or OT pay. The compensation isn't enough for the location.

Pros and Cons
Employee Discount
No Breaks, Benefits or OT compensation
avatar-of-creator
Reservation Agent
Phoenix, AZ - June 10, 2022
At home good job
3.4
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
Good at home experience just wish was better pay and more leavage when it came to career changes with better flexibility

Pros and Cons
Friendly, work from home, different skill set
Pay, support, work harder than it should be
avatar-of-creator
April 28, 2022
Best Western
2.6
Ratings
3
Professional growth
1
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
Easy job. Very nice people to work with and for. Good starter job. Doesn’t pay very well for a career choice.

Pros and Cons
Nice friendly work environment
Doesn’t pay wet
avatar-of-creator
Housekeeping Associate
Alice, TX - March 26, 2022
People are great
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Loved my job and my crew were amazing we always helped each other out also made sure our guest were happy

Pros and Cons
Great staff
No cons for best western
avatar-of-creator
Maid Housekeeping Cleaner
February 19, 2022
Good productive work place
2.0
Ratings
2
Professional growth
2
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
I worked there for a year cleaning rooms. Cleaning the restaurant's bathrooms. Earned tips from customers.

Pros and Cons
Discounts on food
Not enough house keepers
avatar-of-creator
Housekeeper Cleaner
December 12, 2021
Misunderstood, An Unappreciated
2.0
Ratings
1
Professional growth
3
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
3
Culture and Values
Misunderstood, Unappreciated, an Absolute No Communication Just Told what to do an when it's needed or Felt Needed to be addressed right then Don't Ask Questions or Tempt to give Feed Back to Head Executive HouseKeeper cause it only causes problems for myself in the areal World of Finding another job or working accordingly with other co-Workers, that Don't Care or just all for themselves an it's like y'all I'm just beyond words for the Lack of Respect shown for myself let alone my job title as a housekeeper/ Employee who went above an Beyond for Everyone Around Me or Guests Especially got what they needed as Requested of myself Right then No hesitations or Problems to make sure guests needs an or questions be answered when asked. Never put off or delayed but me I got the exact opposite Response Everytime from bosses of mine an co workers.

Pros and Cons
Discounts on Room stay, Tips, a bonus check 1 to 2 weekly for doing other special requests forGuests
Total Disrespect from Co Workers, Not Listened too/ an cleanliness issues with Boss
avatar-of-creator
Front Desk Agent
Russellville, KY - December 1, 2021
Let’s play favorites
1.4
Ratings
2
Professional growth
1
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
Manager was more concerned about the drug addicts and friends of her own children than someone who was dependable and stable.

Pros and Cons
Free breakfast
Everything
avatar-of-creator
Restaurant Culinary Managers
October 3, 2021
Fun and Late nights
3.4
Ratings
3
Professional growth
4
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
4
Culture and Values
amazing experience, lovely busy nights, good working environment. all is good, friendly staff and managers

Pros and Cons
free lunch, free showwerr
low salaries
avatar-of-creator
Housekeeping/laundry
Olney, IL - October 1, 2021
I loved working there they treat you like family they cared about your welbieng
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Well i had just moved to olney not knowing anyone i applied for tgus jib didnt expect to get it woth knowing i had no experience.. they told me they believed in second chances at life i was an addict and decided to get clean they was awesome at letting me work there they didnt judge me for my past i would recommend people to them

Pros and Cons
Free breakfast, good job skills
It was only part time
avatar-of-creator
July 28, 2021
no respect from owners
1.4
Ratings
1
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
you can work many hours and the only respect you get is from the general manager-not the owners very toxic enviroment

Pros and Cons
great general manager
respect from owners-
avatar-of-creator
Cook
Opelika, AL - May 11, 2021
Owners with bad attitude and do not know how to appreciate good workers.
1.8
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
5
Culture and Values
I have worked for Beat Western under the old management. New younger people came and bought them out they have never ran a business and know nothing about cooking the kind of breakfast that was available. I did my best to show them how it was done. They wanted to do things there way not the way best western required them to do. They locked the food up and you do not have access to the food to do your job properly. And when you discuss this with them they would give you a hard time. They do not like to be corrected when they are wrong.

Pros and Cons
Since the new ownership there are no pros because they treat Americans like they are beneath them..
The attitude of the new owners and they show no appreciation for their workers.
avatar-of-creator
Harvey, LA - April 30, 2021
front desk
4.4
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
It was an amazing experience I learned a lot everybody was so nice I miss them so much front desk staff my manager was so sweet I fully recommend it.

Pros and Cons
excellent manager
nothing really

How do I match this company?

How Do I Match This Company?
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Discussion about Best Western

Want to know more about Best Western?
Share your thoughts and ideas about Best Western with others in our community.
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What industry is Best Western in?
avatar-of-creator
Sophie Hayes3 years ago
Hospitality/Travel.
Where’s Best Western’s HQ located?
avatar-of-creator
Liam Brown3 years ago
The HQ is at Phoenix, AZ.
gender breakdown at Best Western?
avatar-of-creator
Liam Brown3 years ago
gender ratio is 53.4% female, 46.6% male.
Anybody knows how much Best Western makes in a year?
avatar-of-creator
Liam Brown3 years ago
Best Western makes $100m to $500m a year.
What’s the name of Best Western’s CEO?
avatar-of-creator
Sophie Hayes3 years ago
David T. Kong.
How long do people usually work for Best Western?
avatar-of-creator
Sophie Hayes3 years ago
4-8 year(s).
what kind of companies did Best Western employees work for?
avatar-of-creator
Benjamin Gardner3 years ago
Large, Small companies before Best Western.
what are the chances of career advancement at Best Western?
avatar-of-creator
Benjamin Gardner3 years ago
very low.
Top future employers of Best Western employees?
avatar-of-creator
Isabella Holmes3 years ago
Best Western® Hotels & Resorts, Hampton, Hilton Garden Inn, Holiday Inn Express, Holiday Inn Express & Suites, Maverik, O'Reilly Auto Parts, Self Employed.
Where did employees work before joining Best Western?
avatar-of-creator
Benjamin Gardner3 years ago
Academy Sports + Outdoors, Applebee's Neighborhood Grill + Bar, Baymont Inn & Suites Branford / New Haven CT, Biodata, Breadbasket, Hampton Inn and Suites, Howard Johnson, US Army.
What’s the average age at Best Western?
avatar-of-creator
Isabella Holmes3 years ago
21-30.
Where did most of Best Western employees go to school?
avatar-of-creator
Benjamin Gardner3 years ago
AC Jones, Allentown Bartending School, American Culinary Federation, American InterContinental University, Ivy Tech Community College.
Hoping to get some nice training done here😅
avatar-of-creator
6 months ago
They have regular training sessions in the branch i work ans its great😇
avatar-of-creator
6 months ago
I worked here a few years back, the training was still there but it wasnt the best in my view 😕
Curious if the ppl here r satisfied with there wokring conditions nd their jobs🤔
avatar-of-creator
7 months ago
Loved the ppl and the pay😙 would definitely recommend to others
avatar-of-creator
7 months ago
It's simply the best place ive ever wokred at😊
Plz tell me they have 401k😩
avatar-of-creator
6 months ago
There was no 401k policy a few years back when i wrkerd there😕
avatar-of-creator
6 months ago
No 401k matching aa far as ik😞
pls tell me u get raises heree 💰
avatar-of-creator
6 months ago
the raises are veri rare but the pay is good and i like the job so worth it
avatar-of-creator
6 months ago
hope the raises wud get better over time tho :(
i heard the staff isnt very friendly 😕
avatar-of-creator
6 months ago
the staff is vry kind and helpful 😁
avatar-of-creator
6 months ago
the staff on my previous job was vry toxic but here it was refreshing to find so many good folks😃
how is the wrk culture likee around here?
avatar-of-creator
7 months ago
Yhe work culture is beyond amazing! i like it vry much :D
avatar-of-creator
7 months ago
the most positive work culture and employee oriented environment i have ever been in :)
How's the management her like?🧐
avatar-of-creator
6 months ago
The overall relationship between the management and the workers is really nice and friendly. I especially love how everyone helps ewchother here😊
avatar-of-creator
6 months ago
It's so great to finally have a managment tht understand the needs of their wokrers and tends to it😀
I hate it when i am being micromanaged 😩 pls tell me thts not the case here
avatar-of-creator
7 months ago
I was worried abt tbe sameee thing but thankfully there's no micromanaging here, the management allows u ti breath and do ur wrk😙
avatar-of-creator
7 months ago
You can do the work however you like as long as u r getting it done without being micromanaged for every task:D
I heard tht they have frequent layoofs😳
avatar-of-creator
6 months ago
Not in the branch i wokr atleast 😌
avatar-of-creator
6 months ago
They had a few layoffs back in the covid times but I haven't seen any after tht😙
Getting to wkr with good cowroekrs could reallymake ur life sooo kuch easier…
avatar-of-creator
7 months ago
I enjoy working with them so much tht its literally my fav thing abt work😃
avatar-of-creator
7 months ago
I absolutely love them!🤗 They;r the nicest ppl i have ever wkred with
Pls tell me that racism isnt a priblem here🙏
avatar-of-creator
7 months ago
They hvr very strict laws against racism 😙
avatar-of-creator
7 months ago
Thsy always treated everyone equally😇
will i get a discount in a car rental shop?😕
avatar-of-creator
6 months ago
This must be a new policy cus baxk when j worker, there wasn'tany such perks offered😔
avatar-of-creator
6 months ago
i think the discount is a bit low but it's still much better than no discount 😃
hope they offer military leave 🪖
avatar-of-creator
7 months ago
the military leave is required by law 👌
avatar-of-creator
7 months ago
i wasnt sure abt it beforr but they do give that now ig
I really need a job so pls tell me the best way to aplly?😅
avatar-of-creator
7 months ago
U can also just email them ✉
avatar-of-creator
7 months ago
Back when i apploed, i went to their head office and asked if they were hirinh and luckily they were😃
getting to wrk from home wud be so good..if thats an option here..😅
avatar-of-creator
6 months ago
So gratefull tht they have WFH option, i get to be around my kids more often now🤗
avatar-of-creator
6 months ago
i rlly liked that they allowed me to work from home helped me maintain work life balance!!
Pls tell me they have vacations as a part of the employee benefits🙏
avatar-of-creator
7 months ago
I wrked there as a part time a few years back, they didnt have any such benefits 4 part tim wrkers😢
avatar-of-creator
7 months ago
I was also glad tht they have paid vacrion along with many orher benefits 😙
heard they give out free breakfast to employees 😅
avatar-of-creator
6 months ago
sometimes i didnt get the breakfast but then i would ask a senior and he wud get me breakfast 🍳
avatar-of-creator
6 months ago
the free breakfast is very nice, I like it 😋
i heard they the management and the employee hace a hard time cooperatingeith eachother…is tht tru?
avatar-of-creator
7 months ago
The management is very understanding of there employees situations nd cooperates with them in any way possible 😃
avatar-of-creator
7 months ago
My personal exp,as an employee, with the management has been great! I csnt think of a time tht the management was rude with me😙
i heard they the management and the employee hace a hard time cooperatingeith eachother…is tht tru?
avatar-of-creator
6 months ago
the staff was also very kind to me and was really helpful at times too😃
avatar-of-creator
6 months ago
the rumors are fake, the staff was very supportive 😊
Curious if night shifts r a thing here😅
avatar-of-creator
7 months ago
The night shifts are procided here but the workload is usually more cus the dayshift employees usually leave most of the weok for the night shift😓
avatar-of-creator
7 months ago
Been wokring here in the night shift for abt 3 months now and it's really nice too unlike the night shifts of most places😊
Is the salray worth the hardwork u pur in?🤔
avatar-of-creator
7 months ago
Great pay and wonderful ppl!🤗
avatar-of-creator
7 months ago
i think the salary is worth it definitely makes me feel motivated 💰
i heard they dont offer pto🤔
avatar-of-creator
6 months ago
having PTO wud be better, just sayingg 😌
avatar-of-creator
6 months ago
having PTO wud be nice definitely but the job is still worth it i believe
What's the pace of the wrk here like..?🤔
avatar-of-creator
6 months ago
I think its a medium-paced work environment which was occasionally get fastpaced 😅
avatar-of-creator
6 months ago
Definitely a fast paced environment, good luck keeping ul wirh work😩
is the interview easy?🧐
avatar-of-creator
7 months ago
Altho i didnt get the jib but my interview experience was really great! Loved how patient the interimviewers were🤗
avatar-of-creator
7 months ago
They interviews is ez and basic, ,just dont get too nervous and ull probbaly ace it😊
I have an interview tomorrow, can someone guide me thrugh the interview process pleasee?😅
avatar-of-creator
6 months ago
well at my time, the manager took my interview, it was vry easy ☺
avatar-of-creator
6 months ago
me also, the manager was vry kind and professional
Hows the house keeping job like here?😕
avatar-of-creator
6 months ago
Enjoyed working there and seeing my progress throughout my time there🤗
avatar-of-creator
6 months ago
I started as a housekeepper and lster on i was promoted and trained almost every new housekeeper they hired 😃 nice exp!
How's the diversity there??🤔
avatar-of-creator
7 months ago
Fhey hvr many ppl with different cultural background wrking there
avatar-of-creator
7 months ago
Alfhi the ratio if white ppl to other races is alot, but there r still manyy dif ppl here:)
what questions do they ask in the interview??
avatar-of-creator
6 months ago
I remember answering to "why do u think u deserve this job?"
avatar-of-creator
6 months ago
The interviewers wre particularly concered abt my background and my prev wrk exp, altho they dis ask a few scenario related qs😙
Plz tell me tht iverall the place isn't dirty… i have mysophobia
avatar-of-creator
7 months ago
The while place is really clean all the time and evryone is very careful not to leave trash.Even fhe washrooms are vry clean 😃
avatar-of-creator
7 months ago
The janitors as well as the whole wokr stafd works together to ensure a safe nd clean wrk environment 😇
do they have a hotel discount?🤨
avatar-of-creator
7 months ago
the hotel discounts are provided but r a bit avg 😕
avatar-of-creator
7 months ago
Glad that they have hotl discounts for theri workers😃
Do they offer part time?🤔
avatar-of-creator
7 months ago
Been wrking here part time from the past 6 months😙
avatar-of-creator
7 months ago
They do offer parttime jobs but part time wrkers dont really get alit of perks tho😅
Curous abt the cons of wokring here🤔
avatar-of-creator
7 months ago
I would love an increas in my pay😔
avatar-of-creator
7 months ago
The hrs can get pretty strssful sometimes 😓
i heard u get ur pay vry late that seems so irresponsible of the company 😟
avatar-of-creator
7 months ago
my salary is paid on time evrytime :D
avatar-of-creator
7 months ago
the salary is on time never had to worry abt it
getting free food wud be nice
avatar-of-creator
7 months ago
the meals are fully free
avatar-of-creator
7 months ago
the meals are the best part
getting paid sick time wud be so nice 😅
avatar-of-creator
6 months ago
Paid sicktime is one of my fav thing abt their beneftis pckg:D
avatar-of-creator
6 months ago
Paid sick time is available here but you'll hve to shbmit a doctor's report if u r takinh a longer leave than 2 days ig🤔
Curuos if theres dental insurance or something like tht here?🫤
avatar-of-creator
7 months ago
the insurance cld be improved i wld say but not the worst😗
avatar-of-creator
7 months ago
my collegues also complanied about this but i felt it was more than sufficient
is this a good place for career devolpment? I hate working at places where i feel stuckk
avatar-of-creator
7 months ago
there is a vry good room for career devolpment here
avatar-of-creator
7 months ago
i grew so much working here i am sure u will too!!
Most places dont have any wrk benefits for part time wrkeds, is it the same case here too?😔
avatar-of-creator
7 months ago
That's the only thinf i dislike abt this place😩
avatar-of-creator
7 months ago
Alrho the part tome wrkers dont get work benefits , but they still are dealt eitht he same amount of respecr as full time employee😙
I hope tht theres some form of job security thereunlike my prev job😩
avatar-of-creator
7 months ago
Having wrk security is the one of the buggest plus point of wrking here in my view:)
avatar-of-creator
7 months ago
I've been wrking here for abt 4 years now, so I'd say there's full job security here 😇
rlly hope i dont need a lot of experience to work here :(
avatar-of-creator
6 months ago
i got a job here with 0 exp :D