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2.9
157 ratings
2.9
Salary & Benefits
1.5
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
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Team

Professional experience

How many years of experience do Best Western employees have before joining?
What industries did Best Western employees work in previously?
Where did Best Western employees work before joining?

Educational background

What did employees at Best Western study?
Where did employees at Best Western study?
AC Jones
Allentown Bartending School
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Employee data

How long do people stay in a role at Best Western?
How does Best Western rank for age & gender diversity?

Career advancement

How does Best Western rank for career advancement?
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Summary

Company information

History

The headquarters of Best Western Hotels & Resorts is located in Phoenix, Arizona. It is a privately held hotel brand in the USA. Best Western Hotels & Resorts provides its services in 100 countries through its 4700 hotels and See more

Address

Multiple locations

Size

Large

CEO

David T. Kong

Type

Company - Private

Revenue

$100M to $500M

Industry

Traveler Accommodation Companies

What departments Best Western employees work at?
DepartmentsRatio
other occupation60.2%
Administrative39.8%
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Jobs

Job openings

Job Filters

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Hotel Housekeeping [622]Best WesternWilliamsport, PA
The Best Western-Williamsport Inn is looking for hire a housekeeper to join our team! *Job Description* You will be responsible for cleaning rooms and common areas, disposing of trash, changing beds, and notifying maintenance of any issues. You should be...Read more
Front Desk AssociateBest WesternChampaign, IL
Do you like to save money when you travel? Are you a great player looking to be a part of a great team? Are you ready to be empowered? If your answer to the questions above is yes, then we invite you to apply for our dynamic Front Desk Associate position...Read more
Housekeeping AttendantBest WesternChampaign, IL
Do you find cleaning to be therapeutic? Do you find a job that offers flexibility to be a good fit for you? Here at our company, we understand and value personal space, personal time, and work cohesiveness. This position is great for early risers who...Read more
Front Desk AgentBest WesternSpokane, WA
Best Western - JobID: 100-106255465 [Guest Service / Concierge] As a Front Desk Agent at Best Western, you'll: Maintain an inventory of vacancies, reservations and room assignments; Take same day reservations and future reservations when necessary; Know...Read more
Best Western - JobID: 100-104367112 [Restaurant Associate / Team Member] As a Breakfast Attendant at Best Western, you'll: Prepare and serve the daily complimentary breakfast for hotel guests; Prepare foods such as eggs, sausage, bacon, biscuits, waffle...Read more
HousekeepingBest WesternSpooner, WI
Best Western - JobID: 100-106941300 [Room Attendant / Cleaner] As a Housekeeper at Best Western, you'll: Clean and prepare guest rooms and public areas; Set up cleaning cart with supplies; Clean and wipe windows, doors, walls, closets and fixtures in rooms...Read more
MaintenanceBest WesternGoldsboro, NC
Best Western - JobID: 100-106427515 [Building Maintenance] As a Maintenance Worker at Best Western, you'll: Inspect, maintain, and repair all mechanical, electrical, and other equipment used by the guests; Complete hotel room and building repairs such as...Read more
Maintenance for hotelBest WesternNampa, ID
Best Western - JobID: 100-105234411 [Building Maintenance] As a Maintenance Worker at Best Western, you'll: Inspect, maintain, and repair all mechanical, electrical, and other equipment used by the guests; Complete hotel room and building repairs such as...Read more
Hotel Maintenance Technician - Great Starting Pay &Best Western - Shadow InnWoodland, CA
Job description What you should know about us: Working at the Best Western Shadow Inn, you will build meaningful relationships grounded in teamwork, family values, and world-class customer service. Become more than just another employee at the Best Western...Read more
Best Western Hotels & Resortsis a leading, global hospitality network comprised of three hotel companies, including WorldHotels®Collection, Best Western®Hotels & Resorts and SureStay Hotel Group®.Essential Job ResultsImproves brand value by providing...Read more
Best Western Hotels & Resortsis a leading, global hospitality network comprised of three hotel companies, including WorldHotels®Collection, Best Western®Hotels & Resorts and SureStay Hotel Group®.Job PurposePromotes a high performing business environment...Read more
HousepersonBest WesternChattanooga, TN
The Best Western East Ridge is now hiring a Houseperson/Facilities associates to join our wonderful team! This is primarily a 2nd shift position and we have shifts 7 days a week (weekends will be required). The rate of pay for this position is $13.00 per...Read more
The Best Western East Ridge is now hiring a Guest Service Representative - Night Auditor to join our great team! This is an overnight position at our Front Desk and the hourly rate of pay is $14..25 per hour, and we are now offering the option to be paid...Read more
Laundry AttendantBest WesternChattanooga, TN
The Best Western East Ridge is now hiring a Laundry Associate to join our wonderful team! This is a first shift position and we have shifts available 7 days a week (weekends will be required). The rate of pay for this position is starting at $12.75 per...Read more
SecurityBest WesternNew Smyrna Beach, FL
Title: Security Location: LBA Hotel Reports To: General Manager FLSA: Hourly; Non-Exempt Job Summary Hotel Security associates help protect guests and their property, fellow associates, and the company's property and assets through continuous surveillance...Read more
Housekeeping ManagerBest WesternChattanooga, TN
The Best Western East Ridge is now hiring a Housekeeping Manager to join our wonderful team! This is a full-time day shift position and we have shifts available 7 days a week (weekends will be required). The rate of pay for this position is $16.00 per hour...Read more
Breakfast Host PersonBest WesternChattanooga, TN
The Best Western East Ridge is now hiring a Breakfast Host to join our wonderful team! This is a first shift position (early morning hours, finished no later than noon) with shifts available 7 days a week (weekend shifts will be required). The hourly rate...Read more
Guest Service ManagerBest WesternChattanooga, TN
The Best Western East Ridge is now hiring a dynamic Guest Services Manager to join our leadership team! This is a full-time position at the hotel, responsible for assisting the General Manager in overseeing the day-to-day operations of the hotel, with a...Read more
Maintenance TechnicianBest WesternNew Smyrna Beach, FL
To assist the Lead Maintenance Technician in the functioning of the hotel. Performs repairs and preventative maintenance work to ensure the hotel maintenance quality standards are achieved and maintained. Provides excellent guest service in an efficient...Read more
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Discussion about Best Western

Want to know more about Best Western?
Share your thoughts and ideas about Best Western with others in our community.
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What industry is Best Western in?
avatar-of-creator
Sophie Hayes
Hospitality/Travel.
Where’s Best Western’s HQ located?
avatar-of-creator
Liam Brown
The HQ is at Phoenix, AZ.
gender breakdown at Best Western?
avatar-of-creator
Liam Brown
gender ratio is 53.4% female, 46.6% male.
Anybody knows how much Best Western makes in a year?
avatar-of-creator
Liam Brown
Best Western makes $100m to $500m a year.
What’s the name of Best Western’s CEO?
avatar-of-creator
Sophie Hayes
David T. Kong.
How long do people usually work for Best Western?
avatar-of-creator
Sophie Hayes
4-8 year(s).
what kind of companies did Best Western employees work for?
avatar-of-creator
Benjamin Gardner
Large, Small companies before Best Western.
what are the chances of career advancement at Best Western?
avatar-of-creator
Benjamin Gardner
very low.
Top future employers of Best Western employees?
avatar-of-creator
Isabella Holmes
Best Western® Hotels & Resorts, Hampton, Hilton Garden Inn, Holiday Inn Express, Holiday Inn Express & Suites, Maverik, O'Reilly Auto Parts, Self Employed.
Where did employees work before joining Best Western?
avatar-of-creator
Benjamin Gardner
Academy Sports + Outdoors, Applebee's Neighborhood Grill + Bar, Baymont Inn & Suites Branford / New Haven CT, Biodata, Breadbasket, Hampton Inn and Suites, Howard Johnson, US Army.
What’s the average age at Best Western?
avatar-of-creator
Isabella Holmes
21-30.
Where did most of Best Western employees go to school?
avatar-of-creator
Benjamin Gardner
AC Jones, Allentown Bartending School, American Culinary Federation, American InterContinental University, Ivy Tech Community College.
Can someone tell me about the vacation policy at Best Western?
Does Best Western hire people with a criminal record?
Did you get a raise after your 3-month probationary period at Best Western?
What was the size of the company you worked for before joining Best Western?
how did you get an interview at Best Western?
are you eligible for benefits straight away after being hired?
will I be excluded from the hiring pool if I don’t have a bachelor’s degree?
What’s the best part of working for Best Western in your opinion?
Where did you study before joining Best Western?
which days Best Western pays their employees?
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Reviews

2.9
157 ratings
2.9
Salary & Benefits
1.5
Professional growth
3.4
Work-Life balance
3.2
Recognition & Support
3.3
Culture & Values
Have some insight of Best Western?
Get the scoop on what others who have experience with Best Western think of working there or join the conversation by leaving a review.
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Front Desk Agent Night Audit
Winter Park, CO - May 30, 2023
Watch Your Back!
2
Ratings
2
Professional growth
3
Salary & Benefits
3
Work-Life balance
1
Recognition & Support
1
Culture and Values
The owner was kind and fair until he hired the current GM. She will talk all nice to your face then turn around and bad mouth you to the owner and other employees. She has the owner buffaloed. Rarely owns up to her mistakes, will put the blame on others, which she did a lot while i was there. She's great with the guests though, most of the time. If you enjoy being submissive this is the place for you. Good luck.

Pros and Cons
Great learning experiences. PTO, Holiday oay
Having a GM that enjoys gaslighting employees. Narrsasist!!
avatar-of-creator
February 21, 2023
Chaotic workplace
3.2
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
The housekeeping staff was always fighting and couldn't figure out schedules. The head housekeeper would hide in one of the rooms so she couldn't be bothered with issues.

Pros and Cons
Manager was fair and easy to work with
Housekeeping was always fighting
avatar-of-creator
Night Auditor
Half Moon Bay, CA - January 23, 2023
Best western
1
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Horrible managment and they fire absolutely eveyone they hire within 2 yrs. No benefits. No pay increases.

Pros and Cons
Nothing good at all.
Everything.
avatar-of-creator
Front Desk Agent Night Auditor
November 21, 2022
Best Western of Half Moon Bay, Ca.
1
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
Piss Poor Management, loves to fire all employees, treats employees hatefully, low pay, they over work you and no compensation for assisting other departments such as breakfast and housekeeping when it is not in the job description.

Pros and Cons
This is the worst company ever to work for.
Everything negative to say and nothing positive.
avatar-of-creator
House Attendant
West Helena, AR - November 14, 2022
My time at Best Western.
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
The job experience was great,the staff were kind and friendly, I really enjoying working there,they made me feel at home,then I had to move out of state for personal reasons..

Pros and Cons
Staff was great..
Customers sometimes were rude but I am a people person si I adapted.
avatar-of-creator
October 11, 2022
Worst place to work
1
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
No help from upper management no budget owner's are cheap and yell about money spent on washers and bolts and nuts GM sucks doesnt know what shes doing. Most unorganized business i ever worked for

Pros and Cons
Roof leaks all over
Lousy management
avatar-of-creator
Gsa
Kennesaw, GA - July 17, 2022
Bosses were great
2.4
Ratings
1
Professional growth
1
Salary & Benefits
2
Work-Life balance
5
Recognition & Support
3
Culture and Values
The Bosses were great. Just no Benefits, Breaks or OT pay. The compensation isn't enough for the location.

Pros and Cons
Employee Discount
No Breaks, Benefits or OT compensation
avatar-of-creator
Reservation Agent
Phoenix, AZ - June 10, 2022
At home good job
3.4
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
Good at home experience just wish was better pay and more leavage when it came to career changes with better flexibility

Pros and Cons
Friendly, work from home, different skill set
Pay, support, work harder than it should be
avatar-of-creator
April 28, 2022
Best Western
2.6
Ratings
3
Professional growth
1
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
3
Culture and Values
Easy job. Very nice people to work with and for. Good starter job. Doesn’t pay very well for a career choice.

Pros and Cons
Nice friendly work environment
Doesn’t pay wet
avatar-of-creator
Housekeeping Associate
Alice, TX - March 26, 2022
People are great
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Loved my job and my crew were amazing we always helped each other out also made sure our guest were happy

Pros and Cons
Great staff
No cons for best western
avatar-of-creator
Maid Housekeeping Cleaner
February 19, 2022
Good productive work place
2
Ratings
2
Professional growth
2
Salary & Benefits
2
Work-Life balance
2
Recognition & Support
2
Culture and Values
I worked there for a year cleaning rooms. Cleaning the restaurant's bathrooms. Earned tips from customers.

Pros and Cons
Discounts on food
Not enough house keepers
avatar-of-creator
Housekeeper Cleaner
December 12, 2021
Misunderstood, An Unappreciated
2
Ratings
1
Professional growth
3
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
3
Culture and Values
Misunderstood, Unappreciated, an Absolute No Communication Just Told what to do an when it's needed or Felt Needed to be addressed right then Don't Ask Questions or Tempt to give Feed Back to Head Executive HouseKeeper cause it only causes problems for myself in the areal World of Finding another job or working accordingly with other co-Workers, that Don't Care or just all for themselves an it's like y'all I'm just beyond words for the Lack of Respect shown for myself let alone my job title as a housekeeper/ Employee who went above an Beyond for Everyone Around Me or Guests Especially got what they needed as Requested of myself Right then No hesitations or Problems to make sure guests needs an or questions be answered when asked. Never put off or delayed but me I got the exact opposite Response Everytime from bosses of mine an co workers.

Pros and Cons
Discounts on Room stay, Tips, a bonus check 1 to 2 weekly for doing other special requests forGuests
Total Disrespect from Co Workers, Not Listened too/ an cleanliness issues with Boss
avatar-of-creator
Front Desk Agent
Russellville, KY - December 1, 2021
Let’s play favorites
1.4
Ratings
2
Professional growth
1
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
Manager was more concerned about the drug addicts and friends of her own children than someone who was dependable and stable.

Pros and Cons
Free breakfast
Everything
avatar-of-creator
Restaurant Culinary Managers
October 3, 2021
Fun and Late nights
3.4
Ratings
3
Professional growth
4
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
4
Culture and Values
amazing experience, lovely busy nights, good working environment. all is good, friendly staff and managers

Pros and Cons
free lunch, free showwerr
low salaries
avatar-of-creator
Housekeeping/laundry
Olney, IL - October 1, 2021
I loved working there they treat you like family they cared about your welbieng
5
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Well i had just moved to olney not knowing anyone i applied for tgus jib didnt expect to get it woth knowing i had no experience.. they told me they believed in second chances at life i was an addict and decided to get clean they was awesome at letting me work there they didnt judge me for my past i would recommend people to them

Pros and Cons
Free breakfast, good job skills
It was only part time
avatar-of-creator
July 28, 2021
no respect from owners
1.4
Ratings
1
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
you can work many hours and the only respect you get is from the general manager-not the owners very toxic enviroment

Pros and Cons
great general manager
respect from owners-
avatar-of-creator
Cook
Opelika, AL - May 11, 2021
Owners with bad attitude and do not know how to appreciate good workers.
1.8
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
5
Culture and Values
I have worked for Beat Western under the old management. New younger people came and bought them out they have never ran a business and know nothing about cooking the kind of breakfast that was available. I did my best to show them how it was done. They wanted to do things there way not the way best western required them to do. They locked the food up and you do not have access to the food to do your job properly. And when you discuss this with them they would give you a hard time. They do not like to be corrected when they are wrong.

Pros and Cons
Since the new ownership there are no pros because they treat Americans like they are beneath them..
The attitude of the new owners and they show no appreciation for their workers.
avatar-of-creator
Harvey, LA - April 30, 2021
front desk
4.4
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
5
Culture and Values
It was an amazing experience I learned a lot everybody was so nice I miss them so much front desk staff my manager was so sweet I fully recommend it.

Pros and Cons
excellent manager
nothing really
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informationLENSA generates certain information provided on this website by compiling and analyzing publicly available data and data from employees/former employees. All company names are the registered trademarks of their original owners. The use of any trade name or trademark does not imply any association with the third-party company. None of the information provided is endorsed in any way by any of the companies mentioned. We do not guarantee the accuracy, currency, or suitability of this information (including regarding demographics or salary estimate) and you are responsible for how you use it. ALL INFORMATION IS PROVIDED “AS IS” AND “WITH ALL FAULTS”. We are not responsible for nor endorse third party content on our website. If you notice any inaccurate information or information you think is proprietary you can email us at [email protected]. See our Terms and Conditions and Community Guidelines for more information.
Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
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