Expired job

Just missed a job?

Sign up and never miss an opportunity again!


Atrium StaffingAllentown, NJ
Atrium Staffing jobs





Company Description

Atrium Staffing is a pioneering WBENC-certified organization, which delivers workforce management and talent acquisition solutions. Informed by people, process, and technology, their goal remains to enhance the candidate experience and elevate each unique employer brand. The firm’s expertise includes nationwide temporary and direct hire staffing, payrolling services, independent contractor compliance, direct sourcings, managed service provider (MSP) programs, and intern program design. Established in 1995 by Rebecca Cenni on her trademarked Applicant-Centric approach which humanized the often transactional relationship between candidates and staffing agencies. Over the past twenty years, Atrium has grown into WBENC-certified staffing solutions firm with a national reach and depth. Headquartered in New York, NY, it has a staff strength between 201-500 employees. Atrium Staffing employees benefits include Health Insurance, Life Insurance, Fixed Interest Savings, and Pensions. Atrium is reported to have an annual revenue estimated at $260 million.

Job Description

Our client is looking for a  Bilingual Customer Service Representative to join their growing team.

Salary/Hourly Rate:


Position Overview:

The Bilingual Customer Service Representative is responsible for providing customer support to all clients, processing all orders and ensuring they arrive in a timely manner. Customer service representative will help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities of the Bilingual Customer Service Representative:

  • Establish and maintain profitable relationships, ensuring all customer needs are met
  • Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Gather customer information, access and fulfill customer needs, educate the customer where applicable
  • Troubleshoot customer issues
  • Handle customer complaints, provide appropriate solutions and alternatives within time limits
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Qualifications of the Bilingual Customer Service Representative:

  • Strong order entry skills
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Able to use MS Office (Word, Excel, Outlook)
  • Education Requirement:

  • High School Diploma/GED required
  • Degree preferred
  • Benefits:

    Medical, Dental, Vision, 401k and more

    Estimated annual salary


    • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
    • Check to ensure that appropriate changes were made to resolve customers' problems.
    • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
    • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.


    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • SpeakingTalking to others to convey information effectively.
    • Critical ThinkingUsing logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


    • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
    • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
    Dental InsuranceHealth Insurance
    Vision Insurance
    401K Plan

    Atrium Staffing


    Company - Private




    $100M to $500M


    Multiple locations


    Human Resources




    Rebecca Cenni

    Job Filters

    Mortgage Customer Service RepresentativeAtrium StaffingTorrance, CA
    Our client is an innovative technology software company in the mortgage and lending industry. They are currently seeking a*MortgageCustomer Service Representative*withindustry experienceto jointo their growing team. They are an industry veteran who has...Read more
    Account CoordinatorAtrium StaffingJersey City, NJ
    JOB FUNCTION: Careers @ Atrium JOB TYPE: Direct Hire LOCATION: Jersey City, NJ COMPENSATION: MINIMUM EDUCATION: Bachelor's Degree POSTED: Mar 26, 2021 Position Summary: Atrium is seeking an engaged and motivated Account Coordinator. This is a diversified...Read more
    ControllerAtrium StaffingEnglewood, CO
    JOB FUNCTION: Finance & Accounting JOB TYPE: Direct Hire LOCATION: Englewood, NJ COMPENSATION: $100k - $13k MINIMUM EDUCATION: Bachelor's Degree POSTED: Apr 13, 2021 Our client is a global entity that focuses on the manufacturing and production of services...Read more
    Customer Service RepresentativeAtrium StaffingBranchburg, NJ
    Our client, a high-end dcor company, is seeking to add a dynamic and professional Customer Service Representative to their growing team. Our client is known for strong company culture and always puts the needs of their employees first! This a long-term...Read more
    Director, Customer Operations & SupportAtrium StaffingGreensboro, AL
    Location:Greensboro NC | US-based Remote/WFH Our mission is to make customer operations immensely agile and profitable through operational intelligence and AI-infused automation. We are looking for an experienced Customer Operations & Support executive...Read more

    Closed Job Filters

    QUALITY CONTROL MANAGER /...Atrium StaffingNew York, NY
    The client is a highly regulated GMP Biologics/bio pharma company that provides a professional, innovative work setting that would be an exciting opportunity growth and challenge for the QualityRead more
    BILINGUAL REGIONAL SALES...Atrium StaffingMableton, GA
    Our client is the Largest Bitcoin Vendor in the US. They are looking for a? Bilingual Regional Sales Executive to join their company. Salary/Hourly Rate: $55-65K base, projected $110K total afterRead more
    Residential Property ManagerAtrium StaffingSouth Boston, MA
    This real estate development firm has been around for decades in Boston, focused on high-end luxury development in both the residential and commercial space. Currently, they are looking to add aRead more
    CUSTOMER SERVICE...Atrium StaffingAllentown, NJ
    Our client is looking for a Customer Service Representative to join their growing team. Salary/Hourly Rate: $50K Position Overview: The Customer Service Representative is responsible for providingRead more
    Business Intelligence AnalystAtrium StaffingJersey, AR
    Our client is a reputable professional services organization with a driven, successful culture with room to grow. Currently, they are looking to hire a Business Intelligence Analyst. Salary/HourlyRead more
    Similar jobs in the area
    Kforce has a client, a financial institution in Mercer County, New Jersey (NJ) that is looking for Customer Service Representatives to join their team.Summary:This is a temporary to permanent opportunity for the ideal candidate. Responsibilities include...Read more
    **The Opportunity** We're looking for a **Call Center Representative** , working in the **BPO** industry in **Hamilton, New Jersey** . + Handle inquiries for the New Jersey Department of Human Services Office of Child support and the services it provides...Read more
    Contact Center Associate Luxury Bath is searching for a new Contact Center Associate to help homeowners create the bathroom of their dreams. You should be confident on the phone, possess strong communication skills, and comfortable using different modes of...Read more
    Job descriptionAt SYKES, we help people one caring interaction at a time - that includes you! Join us as a Bi-Lingual Customer Service Representative at our Langhorne site! You'll shine in this role if you have a passion for connecting with customers and...Read more
    gig jobs
    Warehouse Package Handler (Cranbury)Amazon Workforce StaffingAllentown, NJ
    Warehouse Team Member - Cranbury $3,000 sign-on Bonus* *Limited-time Opportunity Shifts: Early Morning, Day, Evening, Weekend, Overnight Location: Cranbury, NJ TTN2 AMXL-FC - 343 Half Acre Rd. Cranbury, NJ 08512 HEW4 AMXL-DS - 343 Half Acre Rd. Cranbury...Read more
    Aerotek is currently hiring for a bilingual customer service representative to support order flow and processing. This position is a full time, contract-to-hire role that can start as soon as possible. Applicants with experience in customer service and are...Read more
    Primary Location: 730 Route 68, Bordentown, NJ, US Division: Cox Automotive Job Level: Individual Contributor Travel: No Schedule: Full-time Shift: Day Job Requisition Number: 202100516 Client and Customer Service 12265720 Sign-On Bonus $500 Sign-On Bonus...Read more
    **Seeking a Call Center Representative to work with a Public Health Technology Solutions Organization!** Duties: Handling high volumes of calls daily regarding eligibility and benefits in a call center setting Working with providers and members to meet...Read more
    Provide support to consumers, sales personnel and technicians in coordinating sales orders for parts and consumables. Duties and Responsibilities Answer a middle to high volume of inbound phone calls (60 -70 per day) from consumers, sales personnel and...Read more
    Company Description Are you a customer service-oriented individual who is looking to grow their sales career in a collaborative startup environment? Do you have the determination that is required to deliver an exceptional experience to our customers...Read more
    Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! Modiv. Care is looking for optimistic and outgoing individuals to join the tea...Read more
    Show more jobs
    500+ more jobs

    Similar jobs

    Client Services Representative II (Call Center Representative) Not everyone's job is designed to make others happy. Let's face it, even party clowns terrify a solid 50% of their young audiences. But when you're a Client Services Representative, you'r...Read more
    Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! ModivCare is looking for optimistic and outgoing individuals to join the team as...Read more
    Client Services Representative II (Call Center Representative) Not everyone’s job is designed to make others happy. Let’s face it, even party clowns terrify a solid 50% of their young audiences. But when you’re a Client Services Representative, you’re in...Read more
    Client Services Representative II (Call Center Representative) Not everyone's job is designed to make others happy. Let's face it, even party clowns terrify a solid 50% of their young audiences. But when you're a Client Services Representative, you're in...Read more
    Remote Call Center Representative – Work at Home Wow! Use your customer service and computer skills to earn money from home! About Arise Virtual Solutions Arise offers a technology platform that connects small call center companies, run by people like you...Read more
    Ref ID: 02760-0011758443 Classification: Customer Service Representative Compensation: $15.00 to $18.00 hourly A local financial institution is looking to full-time MULTIPLE experienced Call Center Representatives! The Call Center Representatives in this...Read more
    RemX has partnered with a mortgage company in Mount Laurel, NJ to assist in their search for a Call Center Representative. This is a contract-to-hire opportunity with growth potential. If you are looking for a challenging entry level position with career...Read more
    PeopleShare is hiring REMOTE Call Center Representatives in East Brunswick, NJ. First week is IN OFFICE! Remainder is remote! Do you have outstanding customer service skills and prior call center experience? Then this opportunity is for you! Job Details...Read more
    Strong account associate needed for manufacturing company in Mercer County, NJ. DUTIES AND RESPONSIBILITIES Take customer orders either directly from customers or sales representatives. Place orders on a timely basis for purchases of materials and supplies...Read more
    Customer Service (2 openings)Careerbuilder-USSouth Brunswick, NJ
    Temporarily remote due to Covid Responsible for managing accounts in the apparel industry shipping to specialty, department stores and value channel retailers. Position is responsible for providing effective customer service for all internal and external...Read more