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Midwest Orthopaedic Consultants jobs

Company

Skills

Benefits

Job Description

Bilingual Polish/English Patient Services Representative

Our Team

Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play an important role in providing services and maintaining our reputation. We offer 401k, health, dental, vision, and other great benefits. We help subsidize membership fees for Lifetime Fitness! We are proud of our teamwork and friendly driven atmosphere to provide patient success.

Day in the Life

This position will primarily be responsible to assist patients with the registration process while upholding exceptional professionalism and providing excellent patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greet patients and visitors in a warm and professional manner.
  • Register patient according to established protocol.
  • Patient's demographics are checked for accuracy.
  • Insurance verification thru Payerpath or Ecare.
  • Referral verification thru ERMA.
  • Collect co-pays and outstanding balances.
  • Assist patient to complete all necessary forms and documentation including medical insurance.
  • Schedule follow ups, MRI and EMG appointments.
  • Answer messages and type notes from EHR.
  • Scan patient records into EHR.
  • Safeguard patient privacy and confidentiality.
  • Meaningful use is captured in EHR.
  • Answering phones.
  • Set up charts for next day clinic.
  • Interoffice any paperwork to go to other office/distributing incoming mail.
  • Operate credit card machine.
  • Ensure that office is closed and locked up properly.
  • Keep waiting and reception areas well maintained, neat and clean.

COMPETENCIES:

  • Fluent in Polish/English with the ability to speak and write
  • Excellent interpersonal, teamwork and communication skills verbal & written.
  • Ability to multi-task and work in fast paced environment.
  • Ability to work with minimal guidance and work in a timely organized manner.
  • Knowledge on operates basic office equipment such as telephone, fax, and computer
  • Knowledge of medical terminology
  • Punctuality and flexibility

EDUCATION AND EXPERIENCE REQUIRED:

  • High School Diploma or equivalent.
  • Knowledge of healthcare insurance preferred.
  • Experience with EHR and PM programs.
  • Basic knowledge of computer and internet. Ability to learn other programs.
  • Previous experience with EHR and Allscripts PM programs.
  • Healthcare industry knowledge helpful.
  • Evenings and Saturdays required

Working Conditions/Physical Demands:

  • Sitting, and talking for long periods of time while operating a telephone.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close, distance, color, and peripheral vision, and the ability to adjust focus.
  • The noise level in the work environment is usually moderate such as found in a normal business office with computers.
  • Required travel between both location offices Oak Lawn, and Orland Park.

Midwest Orthopaedic Consultants is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, Veteran status, disability or national origin.

0

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TASKS

  • Follow ethical codes that protect the confidentiality of information.
  • Translate messages simultaneously or consecutively into specified languages, orally or by using hand signs, maintaining message content, context, and style as much as possible.
  • Listen to speakers' statements to determine meanings and to prepare translations, using electronic listening systems as necessary.
  • Compile terminology and information to be used in translations, including technical terms such as those for legal or medical material.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Education and TrainingKnowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Dental Insurance401K Plan
Health Insurance
Vision Insurance

Midwest Orthopaedic Consultants

Type

Company - Private

Size

Small

Revenue

$10M to $25M

Location

4220 W 95Th St. Ste. 100Oak Lawn, IL, 60453and others

Industry

Healthcare

Job Filters

Communication Specialist (Call Center)Midwest Orthopaedic ConsultantsOrland Park, IL
Midwest Orthopaedic Consultants is looking to hire a compassionate, patient focused Part-time Communications Specialist to join our call center here in Orland Park! Our TeamMidwest Orthopaedic Consultants has earned a reputation for supplying timely and...Read more
Medical AssistantMidwest Orthopaedic ConsultantsOrland Park, IL
Medical Assistant Our TeamMidwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play an important role in providing services and maintaining our reputation...Read more
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Midwest Orthopaedic Consultants is ready to add a FULL-TIME Radiology Technologist to our clinics in Orland Park, IL and Oak Lawn, IL. Do you have the ability to handle a high volume of patients? Have you been searching for a part-time job? Are you ready...Read more
Surgical CoordinatorMidwest Orthopaedic ConsultantsOrland Park, IL
Midwest Orthopaedic Consultants is looking for an organized go-getter to assist with scheduling surgeries at our clinics in Orland Park, IL and Oak Lawn, IL as a full-time Surgical Coordinator. Do you enjoy organizing so much that you wish everyone would...Read more
Patient Service RepresentativeMidwest Orthopaedic ConsultantsOak Lawn, IL
Midwest Orthopaedic Consultants is calling all customer service rockstars who can work at our clinics in Orland Park, IL and Oak Lawn, IL to apply to join our team as a full-time Patient Service Representative. If you have a welcoming demeanor, great...Read more

Closed Job Filters

Financial Services CoordinatorMidwest Orthopaedic ConsultantsOrland Park, IL
Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high-quality medical services. Our patients come first, and our employees play an important role in providingRead more
Medical AssistantMidwest Orthopaedic ConsultantsOak Lawn, IL
RegistryMedical Assistant Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play anRead more
Full-time Patient Services RepresentativeMidwest Orthopaedic ConsultantsOak Lawn, IL
Patient Service Representative Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees playRead more
Surgical Scheduling CoordinatorMidwest Orthopaedic ConsultantsOrland Park, IL
Midwest Orthopaedic Consultants is currently looking for a Full Time Surgical Scheduling Coordinator to join the Surgical Clearance Team! Our Team Midwest Orthopaedic Consultants has earned aRead more
MRI TechnologistMidwest Orthopaedic ConsultantsOak Lawn, IL
Our Team Midwest Orthopaedic Consultants has earned a reputation for supplying timely and high quality medical services. Our patients come first, and our employees play an important role in providingRead more
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