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Bilingual Ortho Front Office job

Hero Practice Services jobs

Company

Salary

Skills

Benefits

Job Description

COMPANY OVERVIEW

Adventure Dental, Vision and Orthodontics is part of the Hero Practice Management group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care to children in under-served communities. With 26 offices across seven states, we have helped over a million children ages six months through 20 years gain access to the care they need since 2006. Working at Hero is both a career and a callingjoin us, BE A HERO! Serving the needs of the Medicaid population requires a well oiled machine. Our fast paced, high volume offices require smart scheduling, effective patient communications, tested processes and a dedicated, well trained staff. The Adventure Dental, Vision, and Orthodontics team knows what it takes to provide quality dental, vision and orthodontic care under one roof. We are looking to create long term relationships with the children and families we serve, and, to achieve that goal, we are dedicated to providing our staff with the support, compensation and lifestyle they need for career happiness. Navigating the healthcare system can be a challenge for the families we serve. At Adventure, we make it easy and enjoyable for parents to get regular vision, dental and orthodontic care for their children. Our kid friendly offices take the fear out of dental visits, and all our staff is trained to put both children and parents at ease. From scheduling to payments, eye wear selection to orthodontics, we make it fun, easy and affordable for children to thrive.

MISSION OF THE ROLE

The Orthodontic Front Office Administrator's mission is to ensure a positive first impression by efficiently executing front office processes including answering the phone, scheduling appointments and collecting payment within a pediatric orthodontic practice.

OUTCOMES OF THE ROLE

Organized and Analytical: Possesses an ability to work on multiple projects, problems or tasks at once. Uses research, facts, and analysis to inform decisions and continually improve outcomes. Understand, monitor, and ensure the smooth execution of office processes, including but not limited to:

* verifying insurance benefits, patient collection and documentation.

Integrity & Accountability: Demonstrates high integrity in all activities does not cut corners to achieve goals. Strives to meet or exceed the expectations of both internal and external customers. Understand, monitor and ensure effective execution of all policies and procedures by:

* Completing administrative tasks correctly and on time

* Supporting organizations goals and values

* Supporting affirmative action and respecting diversity

* Adhering to state and federal guidelines.

Mission Driven & Patient First: Passionate about enabling our teams to deliver high quality care and service. Establish clear expectations for teammates around desired patient experience and respond promptly to customers' needs by:

* Greeting patients upon arrival and scheduling appointments

* Calling patients regarding appointment confirmations, reminders and cancellations

* Collecting and processing patient payments

* Coordinating patient flow by keeping the appointment schedule organized and full

* Distributing and collecting appropriate patient paperwork during check in and check out and

* Assisting the dental coordinator with administrative responsibilities such as data entry and scanning.

Compassionate & Teamwork: Puts team above self, doing whatever it takes to make the broader team win. Works well with members of Hero's leadership team in pursuit of the company's goals. Demonstrate a sense of cohesion within the practice that fosters teammate dependability and support by:

* Reporting to work as scheduled

* Listening carefully to others

* Encouraging teammates' growth.

* Collaboration with others to provide and understand vision and inspiration to peers by displaying passion and optimism

* Remaining open to others' ideas

* Being able to work in a fast paced environment with different personalities.

DESIRED SKILLS

* Demonstrates attention to detail and able to handle a diverse workload.

* Exhibits strong interpersonal skills, listening to patients' needs and possesses a friendly and outgoing demeanor.

* Preferred knowledge of EagleSoft/Dolphin Database, Paychex Application Preview Payroll, Intero Order processing systems, Google Docs, Document Portal Spreadsheet software and must be proficient at using Microsoft Word and Excel.

MINIMUM QUALIFICATIONS

* High school diploma or GED.

* One year of administrative experience. (Previous experience in a dental practice is a plus)

* Bilingual in Spanish and English required.

SALARY & BENEFITS

Full time, non exempt position. Competitive salary and benefits package. Benefits include medical, dental, vision, life insurance and 401(k).

PHYSICAL REQUIREMENTS

This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk and stand talk or hear, both in person and by telephone use hands repetitively to handle, feel or operate standard office equipment reach with hands and arms and lift up to 25 pounds, occasionally 50.
Associated topics: care physician, family medicine physician, family practice, general practice, hospitalist, physician, physician md do, primary, provider, urgent care
Estimated annual salary
$34,878
average
Minimum
$31,512
Maximum
$63,119

TASKS

  • Manage and maintain executives' schedules.
  • Make travel arrangements for executives.
  • Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Vision InsuranceDental Insurance
401K PlanLife Insurance
Health Insurance

Hero Practice Services

Type

Company - Private

Size

Small

Location

Denver, CO, and others

Industry

Healthcare

Founded

2006

Job Filters

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Oral SurgeonHero Practice ServicesTulsa, OK
COMPANY OVERVIEW Pediatric Dental Group is part of the Hero Practice Management group. Hero is a practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care...Read more
Dental Assistant- $750.00 Sign On Bonus!Hero Practice ServicesBaltimore, MD
Dental Assistant Pay Range: $16.50/hr-$18.50/hr Location: Alameda Ave Reports to: Dental Team Lead Status: Non-exempt COMPANY OVERVIEW Adventure Dental is part of the Hero Practice Management group. Hero is the only practice management company focused on...Read more
Pediatric DentistHero Practice ServicesTulsa, OK
COMPANY OVERVIEW Pediatric Dental Group is part of the Hero Practice Management group. Hero is a practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care...Read more
Regional Vision LeaderHero Practice ServicesWichita, KS
Regional Vision Lead Location: Assigned Region Reports to: Vision Clinical Program Manager Status: Full Time Exempt-Salary Pay: $45,000 to $50,000 Company Overview Hero Practice Services is part of the Hero Practice Management group. Hero is the only...Read more
OptometristHero Practice ServicesGreeley, CO
Pay: $120,000 to $135,000 COMPANY OVERVIEW Adventure Dental, Vision and Orthodontics is part of the Hero Practice Management group. Hero is the only practice management company focused on delivering the systems, processes, and people needed to efficiently...Read more

Closed Job Filters

FILTER JOBS
General Anesthesia AssistantHero Practice ServicesDenver, CO
COMPANY OVERVIEW Founded in 2006 and headquartered in Colorado Springs, CO, Hero DVO, LLC is a leading provider of healthcare practice management services for dental, orthodontic and vision careRead more
Optical Sales AssociateHero Practice ServicesColorado Springs, CO
Company Overview Hero is the only practice management group focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care toRead more
Retail Vision ManagerHero Practice ServicesColorado Springs, CO
Company Overview Hero is the only practice management group focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision and orthodontic care toRead more
Dental Front Office AssistantHero Practice ServicesColorado Springs, CO
COMPANY OVERVIEW Academy Kids Dental, Vision and Orthodontics is part of the Hero Practice Management group. Hero is the only practice management company focused on deliveringRead more
Dental AssistantHero Practice ServicesWichita, KS
COMPANY OVERVIEW   Adventure Dental, Vision and Orthodontics is part of the Hero Practice Management group. Hero is the only practice management company focused onRead more
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