Indianapolis-based IT staffing firm Brooksource aspires to deliver exceptional services and products based on their clients’ specific needs. Brooksource offers contract, contract-to-hire, and direct placement employment opportunities. Passion, credibility and grit have served as the backbone of their corporate culture. If you are an IT professional on the job hunt, your personality, experience and skill set will all count as important contributing factors in the partnership. In case you are ready to move your career forward as a Brooksource consultant, your hard work will be rewarded with a comprehensive benefits plan, competitive compensation, and paid time off.
Billing Analyst I Tampa, FL Our Fortune 500 Telecommunications partner located in the Tampa, FL area is searching for an Analyst to join their growing enterprise team. As an Analyst you will be responsible for researching and analyzing work order activity in the billers and Sales Force data in support of billing assurance, support business functions, process knowledge, and systems requirements for overall work order and billing sync account accuracy. In addition, you will be communicating with internal stakeholders to ensure resolution across pending work order. If you are interested in expanding your knowledge of the Telecom industry and joining a growing team, apply today Responsibilities : Responsible for reviewing, researching and resolving work order activity such as install, disconnect, changes, service related Work in many Billers, Sales Force, and other systems to gather information to resolved aged work order activity and validate future work order activity Research and document internal processes to deliver documentation that is accurate and complete Facilitate change to improve the various areas such as customer and business satisfaction, cycle time, waste reduction, quality improvement, increased awareness of risk, and effective communication within internal Sales, OM departments Generating and updating daily and monthly status reports Requirements : Experience working with Sales Force Experience and knowledge of Telecommunications broadband products and services Ability to identify complex problems and review related information to develop and evaluate options and implement solutions Work Environment: Initial training program to get ramped up on internal system knowledge Ability to work with multiple systems/applications Fast paced Business casual attire 40 hours per week- Monday through Friday: 8:00am-5:00pm or 9:00am- 6:00pm Location: Riverview, FL Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws. - provided by Dice