I remain calm and listen to their concerns, offering solutions to resolve the issue and ensure their satisfaction.
As Floor Attendants, we are responsible for directing and assisting customers who required parking. We address customer issues and complaints in a timely manner and answer questions about products and services. Handling customer sales in a retail store and assisting customers with accessing parking tickets is one of our main responsibilities. We ensure that customers park only in the designated areas and conduct walk-through of the floors. We report any incidents or issues to the manager or supervisor and write reports as required. Working as Floor Attendants, we ensure quality customer service is provided and collect customer feedback.
Core tasks: