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3.7
107 ratings
4.1
Salary & Benefits
3.3
Professional growth
3.9
Work-Life balance
3.7
Recognition & Support
3.8
Culture & Values
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Blue Cross Blue Shield is an alliance of more than 35 the United States health insurance firms that offer health insurance to more than 100 million people. The company provides local solutions that enhance access to high-quality, affordable healthcare, and offer a broad range of insurance products to all population segments, including small businesses, individuals, and large employer groups. Blue Cross Blue Shield claims to control access to the Blue Cross and Blue Shield trademarks across the United States and more than 150 countries. The firm provides competitive healthcare benefits and other perks to its employees. Blue Cross Blue Shield was founded in 1910, and its headquarter is located in Chicago, Illinois, United States.

Nonprofit
Large
Multiple locations
Direct Insurance Companies, Insurance Agency & Brokerage Firms
1936
Maurice Smith
What departments Blue Cross Blue Shield employees work at?
DepartmentsRatio
other occupation56.7%
Computer / IT23.5%
Customer Service12.5%
Administrative - Other7.3%
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See what companies are similar to Blue Cross Blue Shield
Niche Amusement & Recreation Companies
Large size
Direct Insurance Companies
Large size
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Team

Professional experience

How many years of experience do Blue Cross Blue Shield employees have before joining?
Years of experience at Blue Cross Blue Shield: Newcomers: 25%, Experiencers: 18%, Experts: 18%, Veterans: 39%. Blue Cross Blue Shield employees have 8+ years experience on average before joining.
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Where did Blue Cross Blue Shield employees work before joining?
Where they've worked before Blue Cross Blue Shield: Anthem, Assurant, AT&T. Typical Blue Cross Blue Shield employees have worked at Anthem.
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Anthem
Assurant
AT&T
What industries did Blue Cross Blue Shield employees work in previously?
Industry Background: The most typical industries of Blue Cross Blue Shield: Insurance Agency & Brokerage Firms, General Hospitals, Outpatient Care Centers, Niche Health Practitioners Companies, Computer Systems Design Companies. Blue Cross Blue Shiel
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Where did Blue Cross Blue Shield employees work before joining?
Past employers' size at Blue Cross Blue Shield: Small: 24%, Medium: 14%, Large: 62%. Most Blue Cross Blue Shield employees have previously worked at large companies.
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Educational background

What did employees at Blue Cross Blue Shield study?
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Where did employees at Blue Cross Blue Shield study?
DePaul University
DeVry University-Arizona
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Employee data

How long do people stay in a role at Blue Cross Blue Shield?
Time employed at Blue Cross Blue Shield: <1: 5%, 1-3: 20%, 4-8: 29%, 9-13: 22%, 14-20: 14%, 20+: 10%. Most Blue Cross Blue Shield employees stay with the company for 4-8 years which is the same as the industry average.
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How does Blue Cross Blue Shield rank for age & gender diversity?
Gender ratio at Blue Cross Blue Shield: 41.6% Male and 58.4% Female. Age ratio at Blue Cross Blue Shield: 16-20: 0%, 21-30: 32%, 31-40: 33%, 41-50: 18%, 51-60: 13%, 60+: 4%. Blue Cross Blue Shield rates - 15.4% more female than the industry average.
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Career advancement

How does Blue Cross Blue Shield rank for career advancement?
Career advancement at Blue Cross Blue Shield: very low. Blue Cross Blue Shield ranks very low for career advancement which is below the industry average.
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What companies do Blue Cross Blue Shield employees go on to work at?
Future employers of Blue Cross Blue Shield: Anthem, Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, Blue Cross Blue Shield of Massachusetts, Blue Cross Blue Shield of Minnesota, Florida Blue. People who work at Blue Cro
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Anthem
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas
Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield of Minnesota
Florida Blue

Find your job at Blue Cross Blue Shield

Blue Cross Blue Shield Reviews and Ratings

Have some insight of Blue Cross Blue Shield?
Get the scoop on what others who have experience with Blue Cross Blue Shield think of working there or join the conversation by leaving a review.
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Account Coordinator
Columbia, SC - February 28, 2024
Great work place
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Working with BCBS for 31 years were good years. My experience with Management was a blessing, and I worked with caring and compassionate people. I traveled and had the opportunity to meet some very special people, in whom I developed good relationship with. I am forever grateful for BCBS, my co workers, because they were like family.

Pros and Cons
I worked in a very friendly environment in the Marketing department.
There were none for me
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January 6, 2024
Customer service rep
4.4
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
Worked for BCBS-MN for 12 years and had to leave due to medical reasons. Best place I have worked by far. My immediate supervisors team members and co workers were all working towards the same common goal and got along wonderfully. I truly miss that place. I highly recommend employment with the entire “Blue” brand!

Pros and Cons
Great benefits
A lt of changes in the industry.
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Data Capture Specialist
November 20, 2023
Better than average.
2.6
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
2
Culture and Values
They have way too high productivity expectations. They do not give enough praise and recognition to employees.

Pros and Cons
The pay was ok benefits were good
Not enough room for advancement
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avatar-of-creator
Admininstrative Assistant
June 18, 2023
Nice place to work
4.8
Ratings
4
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Great location, health seminars that included screenings, pamphlets, lunch and massages. Nice co-workers. Made a lifelong friend.

Pros and Cons
Friendly office, great
I can't think of anything.
You comment as
avatar-of-creator
Claims Adjuster
Abilene, TX - June 16, 2023
Great pay but sub-par management
3.6
Ratings
4
Professional growth
5
Salary & Benefits
5
Work-Life balance
2
Recognition & Support
2
Culture and Values
I worked at BCBS for 12 years and during that time the company made drastic changes that we're not for the better

Pros and Cons
Loved my co-workers
Management sucks
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personal health advocate
Abilene, TX - May 26, 2023
Professional worker place
3.8
Ratings
4
Professional growth
4
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
4
Culture and Values
What it's like being a personal health advocate. When your personal health advocate you answer the phones and acknowledge people of what's going on with their claims their benefits questions they have about their benefits if they need a pre-authorization or not for procedure they had done or going to get done. You're really there to acknowledge them about their health plan and make them know that we do care for them

Pros and Cons
Good benefits caring work environment and really good people
Learning how to run the benefits for people
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custmer service
Remote - April 11, 2023
A fun company to work for.
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I had to leave because where I was did not have good internet. Moved to Yuma Az. Hoping to get rehired soon. Everyone is very supportive and the training was great. Loved helping customers with any questions and solving problems with their accounts. Great company to work for. Great team spirit and leads

Pros and Cons
I worked from home remotely.
I found nothing negative about the company.
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avatar-of-creator
March 25, 2023
No review at this time
4.2
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
3
Recognition & Support
3
Culture and Values
No story for me to tell at this time, I said it’s a great company to work for……………………………………………………….

Pros and Cons
Great company
You pay for parking
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Telesales Agent
October 22, 2022
Very busy. Worked as a team.
4.4
Ratings
4
Professional growth
5
Salary & Benefits
4
Work-Life balance
5
Recognition & Support
4
Culture and Values
Worked two consecutive open enrollment seasons. I got my licesense For Florida and Tennessee. Training was very good and informative. Working as a team help us flourish.

Pros and Cons
Supervisors will help you in any way they can. Cafeteria was awesome!
Most temp positions are just that. Very few will go permanent
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Medical Claims Processor
Baton Rouge, LA - April 5, 2022
One of the best companies to work for!!
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Great benefits, great paid holidays, great salary, lots of room for advancement, gym, dietician on staff, personal trainers on staff, cafeteria, the list goes on and on. Employees who work here will stay forever, I would have also if I didn’t move to another state.

Pros and Cons
Good salary, great paid holidays, good insurance, the list goes on and on
There is actually no cons working for this company
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Grievances and Appeals Analyst
March 31, 2022
Was a good place to work
3.6
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
3
Culture and Values
I worked at Anthem for 34 years. It was a great place to work. I quit to spend more time with my love ones.

Pros and Cons
good pay I was able to work from home. Over time this stress was too much for me.
The more you worked, the more they expected.
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Case Manager Care Coordinator
Richardson, TX - February 3, 2022
BCBS Case manager care coordinator job
3.2
Ratings
3
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
2
Culture and Values
This was a good place to work when I started but they went through several supervisors after that they were either incompetent, under the influence, or just plain mean

Pros and Cons
Nice building
They treat Nurses like second-class citizens
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Customer Service
Chicago, IL - January 8, 2022
Resolvef issue with efficiency and tact
3.2
Ratings
3
Professional growth
5
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
1
Culture and Values
Great company and work with staff was friendly and willing to help you when needed......................

Pros and Cons
Team work friendly environment
Don't have any
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avatar-of-creator
October 25, 2021
Work with ACT
2.0
Ratings
1
Professional growth
2
Salary & Benefits
4
Work-Life balance
1
Recognition & Support
2
Culture and Values
There are about three different supervisors and only one good supervisor. Supervisor is a two-faced. Multiple Representatives have quit due to this one supervisor as well. Others tolerate it due to the fact that we need the job.

Pros and Cons
Always busy
Being pulled in two directions by different supervisors
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Coding Investigation Specialist
Richardson, TX - October 19, 2021
Fun, but professional place of employment
3.8
Ratings
4
Professional growth
4
Salary & Benefits
4
Work-Life balance
3
Recognition & Support
4
Culture and Values
The team I worked with, was fun but professional to a fault. We all got along and we worked as a team.

Pros and Cons
It was a fun, but professional place to work.
No notice given, that contract would not be renewed.
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Wellness Associate
Denver, CO - September 18, 2021
Call Center Blue Cross Blue Shield Experience
3.8
Ratings
4
Professional growth
5
Salary & Benefits
3
Work-Life balance
3
Recognition & Support
4
Culture and Values
I worked very hard and was structured for me to work 7-4 through Kelly Services with an opportunity to get hired. Sometimes you just get really crazy schedules, for example, my break times were 2:15 to 2:30 for my first break and my lunch was 30 minutes 3. Working all day meant when you started you worked without a break unless you really rush to use the rest room. The times were set by an automated program. They had not time for your problems so just working without a break with high call volume was just a few of the tough experiences you were just expected to "take it on the chin". There was nice people and nice work environment.

Pros and Cons
liked the agency that I worked for.
you are just a number on some level.
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Account Advisor
Shreveport, LA - September 1, 2021
Neutral, At your own risk
2.8
Ratings
3
Professional growth
5
Salary & Benefits
2
Work-Life balance
3
Recognition & Support
1
Culture and Values
Training was mediocre, honestly I feel if you don't have experience or if you're not licensed then don't apply at BCBS..

Pros and Cons
The pay is great, raises every six months to a year
Training..please have experience in insurance or be licensed if not you're setting yourself up il
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Claims Analyst III
Florence, SC - June 28, 2021
EXCELLENT COMPANY
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
This was one of the best companies in SC to work for. I worked from 99-2011. I was let go from this company because I was lacking in completing my task when working on everyone else's issues with clients. When a team member didn't understand how to help a client they would come to me 99% of the time instead of management. The only reason I was let-go from the company was because I told my Director that my manager hung up a phone call in mid conversation with a client. I was upset but he didn't understand I was doing my job when he was being unprofessional. I spoke with the the Director with my manager and thought that was the end of the conversation. 2 weeks later he had a red folder with my name. The Director was on vacation during this time. To this day I will always believe that BCBS was my very first job that gave me a chance to learn and adapt to new things. Overall BCBS is a great place to work!!

Pros and Cons
Excel at teaching and training
Will need a degree to have a higher position
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Mobile Application Tester
June 24, 2021
Best Job Ever
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
I loved working for Anthem for the last 10 years. You have so many opportunities. There are so many awesome employees to work with. Teamwork is so important.

Pros and Cons
Rewards for your idea's.
No cons working for Anthem.
You comment as
avatar-of-creator
Medical reviewer
Albuquerque, NM - June 18, 2021
Bluecross blueshield
3.2
Ratings
3
Professional growth
3
Salary & Benefits
3
Work-Life balance
4
Recognition & Support
3
Culture and Values
I accepted my job at blue cross thinking it would be a company I could advance in and I felt it would be a secure place to work. After 4 years of employment , in 2011 the company made the decision to down size. So a large number of employees were left with no job. My department was relocated to Oklahoma. I think bluecross, unfortunately had the view-point that because of the current market (2011) at the time , and fear of not increasing revenue considerably was their main objective so down sizing was the option they choose. So I learned a valuble lesson that no matter how long standing a company is , there are no guarantees. Bluecross I feel is a company which has its rules and they must be followed with no exceptions. It's definitely a very strict environment.

Pros and Cons
Great insurance coverage
Constantly micro managed
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Customer Service Associate
May 29, 2021
The Place where Success is Achieved
5.0
Ratings
5
Professional growth
5
Salary & Benefits
5
Work-Life balance
5
Recognition & Support
5
Culture and Values
Inside the office nice atmosphere clean environment.you’d love working for this company I did. They are considered The Best of the Best

Pros and Cons
Friendly staff, excellent colleagues Enjoyable job
Location of job heavy traffic area
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Benefit advisor associate customer Advocate two
Helena, MT - April 1, 2021
Very fun in team orientated
4.6
Ratings
5
Professional growth
5
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
Love working for Blue Cross Blue Shield everyone treated one another like family help one another if we had a question or needed help with helping our members unfortunately their attendance policy is very strict my employment what's cut short due to me being out being very ill miss working for Blue Cross Blue Shield never had a bad thing about it enjoyed everything

Pros and Cons
Family orientated
Very strict attendance policy
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Discussion about Blue Cross Blue Shield

Want to know more about Blue Cross Blue Shield?
Share your thoughts and ideas about Blue Cross Blue Shield with others in our community.
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What industry does Blue Cross Blue Shield belong to?
avatar-of-creator
Liam Brown3 years ago
Insurance.
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Where’s Blue Cross Blue Shield’s HQ located?
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Isabella Holmes3 years ago
The HQ is at Chicago, IL.
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What’s the gender distribution at Blue Cross Blue Shield?
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Sophie Hayes3 years ago
58.4% female, 41.6% male.
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What year was Blue Cross Blue Shield founded?
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Benjamin Gardner3 years ago
1936.
You comment as
I wonder who’s the current CEO at Blue Cross Blue Shield?
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Sophie Hayes3 years ago
CEO is Maurice Smith.
You comment as
What’s the average length of tenure at Blue Cross Blue Shield?
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Liam Brown3 years ago
Typically 4-8 year(s).
You comment as
what kind of companies did Blue Cross Blue Shield employees work for?
avatar-of-creator
Isabella Holmes3 years ago
Large companies before Blue Cross Blue Shield.
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How often do employees get promoted at Blue Cross Blue Shield ?
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Sophie Hayes3 years ago
advancement opportunities are very low
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who are employees usually hired by after leaving Blue Cross Blue Shield?
avatar-of-creator
Benjamin Gardner3 years ago
Anthem, Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, Blue Cross Blue Shield of Massachusetts, Blue Cross Blue Shield of Minnesota, Florida Blue, Health Care Service Corporation, Self Employed, UnitedHealth Group.
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Who are the top previous employers of Blue Cross Blue Shield employees?
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Isabella Holmes3 years ago
Anthem, Assurant, AT&T, Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas, Blue Cross Blue Shield of Massachusetts, BlueCross BlueShield of South Carolina, BlueCross BlueShield of Tennessee, CSC.
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How old are Blue Cross Blue Shield’s employees in general?
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Benjamin Gardner3 years ago
31-40, 21-30.
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Where did most of Blue Cross Blue Shield employees go to school?
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Isabella Holmes3 years ago
DePaul University, DeVry University-Arizona, University of Illinois at Chicago, University of Minnesota-Twin Cities, University of Phoenix-Utah.
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and Blue Cross Blue Shield a perfect pairing? Let's explore your common touchpoints.