BPM Application Admin Analyst job

company building Costco location Issaquah, WA
BPM Application Admin Analyst
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Issaquah, WA
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Job Description

This is an environment unlike anything in the high-tech world and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others. In 2018, Costco contributed over $39 million to organizations such as United Way and Children's Miracle Network Hospitals.

Costco IT is responsible for the technical future of Costco Wholesale, the second largest retailer in the world with wholesale operations in twelve countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed. As proof, Costco consistently ranks in the top five of Forbes "America's Best Employers".

The BPM Application Admin Analyst will be responsible for performing installation, configuration, code deployment, production support, tuning and troubleshooting for the Costco Business Process Management Systems (BPMS) Team. This is not a Developer position.

If you want to be a part of one of the BEST "to work for" companies in the world, simply apply and let your career be reimagined.

  • Supports and maintains IBM BPM Environments.
  • Delivers project based work to agreed target dates. Notifies project manager and engineer of any roadblocks.
  • Works with vendors, business and application development teams, and other technical teams to meet the needs of the project.
  • Installs, configures, and monitors all application and web servers.
  • Works with Engineers to implement and support BPMS infrastructure design.
  • Monitors load tests, performs deploys, reviews logs, and various other tasks maintaining the BPMS environment.
  • Seeks opportunities to learn, automate, document, share, educate, and improve processes.
  • Follows corporate security standards and best practices.
  • Troubleshoots IBM BPM/Websphere infrastructure issues.
  • Participates in rotating on-call support 24x7 and is available to work weekends and/or holidays, as necessary.
  • Minimum 1-3 years' experience with:
    • Databases, networks, hardware configuration and installation.
    • Support and Troubleshooting Production Issues
  • Bachelor's degree or equivalent work experience with Fundamental IT knowledge
  • Experience with Supporting production application server environments.
  • Cloud Infrastructure knowledge.
  • AIX and Linux knowledge.
  • Team player - friendly, communicative, open, cooperative, honest, thoughtful, and committed.
  • Excellent verbal and written communication skills.
  • Works with and coordinates resources from multiple teams and support vendors.
  • Proven track record for "getting things done".
  • Strong organizational and time management skills with ability to multitask and prioritize work effectively in a fast-paced working environment.
  • Familiar with UNIX/Linux RHEL 6.X or 7.X operating system utilities.
  • Familiarity with Java/Javascript/XML/SQL Query.
  • Shell Scripting and knowledge of Linux.
  • Any Cloud experience, preferably IBM.
  • LDAP experience.
  • Splunk/Log 4j Log handling experience.
  • Knowledge of at least one Web Server like Apache or IBM http server and it's integration with IBM BPM.
  • Knowledge of IBM BPM 8.5.X/BAW Administration and WebSphere Administration.
Required Documents
  • Cover Letter
  • Resume

California applicants, please click here to review the Costco Applicant Privacy Notice.

Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1-B visas.
This job was posted on Wed Apr 28 2021 and expired on Fri May 14 2021.
Minimum $70K/yr
$88K/yr Average
Maximum $102K/yr


  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Expand or modify system to serve new purposes or improve work flow.
  • Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
  • Consult with management to ensure agreement on system principles.
  • Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
  • Develop, document and revise system design procedures, test procedures, and quality standards.
  • Train staff and users to work with computer systems and programs.
  • Coordinate and link the computer systems within an organization to increase compatibility and so information can be shared.
  • Assess the usefulness of pre-developed application packages and adapt them to a user environment.
  • Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
  • Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.
  • Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
  • Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
  • Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.
  • Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
  • Determine computer software or hardware needed to set up or alter system.
  • Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering.
  • Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
  • Specify inputs accessed by the system and plan the distribution and use of the results.
  • Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
  • Recommend new equipment or software packages.


  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Programming - Writing computer programs for various purposes.
  • Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Time Management - Managing one's own time and the time of others.


  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.



Headquartered in Seattle, WA, Costco Wholesale is a multibillion dollar global retailer, operating more than 590 membership warehouse stores serving some 64 million cardholders in 40 US states and internationally. Despite its large size and rapid international expansion, Costco provides an atmosphere in which employees thrive and succeed. The company seeks to hire ambitious, energetic individuals who enjoy a fast-paced team environment, and who are service-oriented with integrity and commitment toward a common goal of excellence. The business is centered on warehouse operations. Most employees begin their careers in the warehouse setting, becoming experts in Costco merchandising and operations. The company also offers diverse career opportunities at its Home and Regional Offices in many other areas. Costco is dedicated to recognizing and rewarding employees for their hard work and loyalty. The majority of its management teams are promoted from within.

Company - Public




Over $10B


Issaquah, WA, 98027and others


Niche Retailers




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