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Business Consultant III - Huntsville job

Ramsoft SystemsHuntsville, AL
Ramsoft Systems jobs

Company

Salary

Skills

Job Description

The Data Center Operation Monitoring Team operates 24X7 in support of the NASA and is in Huntsville, AL. Team members have responsibility for monitoring a variety of Information Technology Services that support NASA. These systems include, but are not limited to, desktop/laptop computer patching, Exchange (email), SPAM filter appliances, and backup services. Opening and managing incident tickets for identified issues, as well as day-to-day incident management. The team also has the responsibility of coordinating scheduled and unscheduled service outages for the Agency, which includes all NASA Centers located across the United States. Additional responsibilities include, but are not limited to, performing analysis and generating reports, interfacing with management and customers while working toward the resolution of problems.
" High School Diploma " Two years of post-high school education or equivalent experience " Call Center/Help Desk/Service Desk experience (at least 2 years) " Microsoft Desktop applications including Office (Word, Excel, PowerPoint, Outlook), OneNote and others. " Office 365 is a plus! " Background in IT Services including Networking, Security, etc. " ITIL certification is a plus! " Excellent and demonstrable communication skills " Active Public Trust or higher security clearance " Microsoft Operating Systems including Windows 7 and 10 " Mac Desktop Operating Systems including OS X and macOS " RedHat Linux Operating System a plus! " Windows Server 2008, 2012, and 2016 " Help Desk/Service Desk experience The Monitoring Team operates a 24x7x365 service. All candidates must be willing and able to work 2nd or 3rd shift and understand and accept that irregular work weeks including Saturday, Sunday and Holidays may be required.
Estimated annual salary
$84,409
average
Minimum
$55,218
Maximum
$109,966

TASKS

  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Economics and AccountingKnowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Ramsoft Systems

Type

Company - Private

Size

51 to 200 employees

Revenue

$10M to $25M

Location

Southfield, MI

Industry

Accounting & Legal

CEO

CEO

Job Filters

System AdministratorRamsoft Systems Inc.Baton Rouge, Louisiana
Senior Application Administrator with experience as a technical project lead Provide Technical support to the organization, serving as a FileNet P8 Architect This role is responsible for managing application development related to IBM FileNet P8, Case...Read more
Project manager technicalRamsoft Systems Inc.Raleigh, North Carolina
• Compiles project data and reports on status of key projects to management. • Consult with management and customers regarding product feasibility and viability of network infrastructure plans and designs, and includes emerging technology and product...Read more
IT - Test Engineer IIRamsoft Systems Inc.Austin, Texas
Summary: The main function of a test engineer is to develop and execute software test plans in order to identify software problems and their causes. An entry level QA test analyst will typically run scripts given to them; as they progress, the analyst is...Read more
Informatica DeveloperRamsoft Systems Inc.Herndon, Virginia
Primary Skills/Experience Strong knowedge of/experience with the following: Informatica development and support; SQL; Oracle DB 12.x or higher; MQ Series/Kafka; XML/JSON; Extract/Transfer/Load (ETL) development and support; Containers, preferably Docker...Read more
Cyber Scecurity ArchitechRamsoft Systems, IncMorrisville, NC
Job Description: • Configure incident response and remediation workflows for ES • Develop and Implement Actionable Alerts and Workflow for Splunk as a CISO Monitoring tool • Develop and Implement Apps & Knowledge Objects (KO) like Dashboard, Reports, Data...Read more

Closed Job Filters

R&D Lab TechnicianRamsoft SystemsWarwick, RI
Operator will support lab testing and data collection for R&D purposes. Will support building devices for R&D studies and design verification following procedures/travelers after being trainedRead more
Inventory Control SpecialistRamsoft SystemsShoreview, MN
 Job Description:  Picking items using pick slips containing the details of what items and quantities are to be shipped on order.  Packing shipments in a way to ensure that the itemsRead more
.Net/Frontend developerRamsoft SystemsRedondo Beach, CA
Job Description: Contract labor will work with Atlassian users to develop the system architecture, workflows and pipelines as well as train existing staff in the standup and maintenance of theRead more
Network Engineer with SCCMRamsoft SystemsMorrisville, NC
 Job Description:   Scripting, PowerShell experience is important o Day-to-day activities   Interfacing with CSOC   Support patching   SCCM Two primary goals for someone inRead more
Desktop Support TechnicianRamsoft SystemsLinthicum Heights, MD
Desktop Support Services Linthicum, MD 12 months contract US Citizen Only Basic Qualifications: Performing end user desktopsupport services via vFire ticketing system. Candidate must have workingRead more
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