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Business Systems Analyst II job

National General Insurance jobs

Company

Salary

Skills

Company Description

Headquartered in New York City, National General Insurance Group is a property and casualty insurance company. The company is a major automobile insurer in the United States. At National General employees live by what they call the 4Es: energize, engage, empower and execute. They strive to get customers back on the road with as little disruption to their life as possible. The fast-paced and dynamic company is seeking professionals with solid experience, motivated individuals looking to discover new beginnings, and students wanting to make their mark in the insurance industry. You can browse locations throughout the entire United States. You can expand your knowledge and talents in the career areas of Sales, Claims, Operations, and Product / Pricing. The company respects your contributions and ensures your health and wellbeing with insurances, paid time off, 401k plan, tuition reimbursement, and more.

Job Description

JOB DESCRIPTION PRIMARY PURPOSE: Provide technical and analytical support to business processes within National General. Responsible for working directly with the Business Unit, IT, Clients, Vendors, and internal departments to analyze requests, document business requirements and implement solutions. Continuously strive to improve efficiency, reduce costs, and ensure compliance with regulations. Work collaboratively with stakeholders and team members in order to provide quality solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES: Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. * Engage with the business and technical teams to identify potential solutions and provide recommendations and thought leadership * Contribute to continuous improvement initiatives by assessing effectiveness of current processes, programs and systems to recognize opportunities for standardization, increased efficiency, cost reduction, increased quality and improved user experience * Partner closely with teams to execute solutions and act as a liaison between the customer community and business owners * Research and analyze system and manual processes and prepare written recommendations for changes and/or improvements * Apply business process and functional knowledge in helping to solve complex issues; influence requirements and processes to streamline and simplify solutions that meet the business needs * Involvement in the solution design, prototyping, application configuration/integration, conference room pilots, documentation, testing, training, and project management * Able to articulate associated impacts, including upstream and downstream processes * Articulate and confirm understanding of business requirements to IT developers * Participate in the development of procedures for newly designed processes or systems * Support Business Unit during implementation of new clients and services, including ad-hoc training * Responsible for staying up to date on system changes in order to effectively respond to production support issues reported by the user community * Answer questions regarding system functionality, processing procedures, and issues * Perform detailed ad hoc analysis using a variety of tools, including database programs; organize and write reports; summarize results in a meaningful format * Perform periodic application validation to ensure functionality in production is behaving as expected * Provide timely and regular updates as required to stakeholders and senior management; provide accurate, detailed, and meaningful statistics * Maintain control records and tables on key applications * Create and maintain documentation for system functionality, including user stories, use cases, UML diagrams, system diagrams, process diagrams, component specifications, and other technically related documentation * Manage small to medium projects * Adhere to established Software Development Lifecycle methods MINIMUM SKILLS AND COMPETENCIES: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Bachelor Degree or in-lieu of degree equivalent education, training and work-related experience * 2+ years of previous experience as a Business Systems Analyst * Process oriented business experience * Working knowledge of development and testing methodologies * Familiarity with basic project management methodology and ability to utilize project management skills when needed * Proven analytical abilities working in Agile, Scrum and Waterfall development environments * Attention to detail with the ability to understand how a process fits into the overall business model * Capable of breaking problems into component parts and addressing each individual issue in order to develop an appropriate and thorough solution * Ability to understand technical functionality and documentation and produce non-technical documentation * Deliver high-quality work, characterized by exactness and completeness * Ability to synthesize large amounts of data and draw conclusions from data gathered * Ability to identify potential problems and escalate * Demonstrated critical thinking skills with a disciplined mindset * Ability to influence others and negotiate effectively * Self-motivated, deadline-driven, ability to support multiple projects with competing priority * Ability to work in a fast paced environment * Work independently with little supervision * Ability to complete assignments with independent thought and action within the scope of assignments * Must possess effective verbal and written communication skills * Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines * Ability to produce well written documents with clearly organized thoughts using proper construction, punctuation and grammar * Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization * Conflict-management skills * Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio) * Excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization * Available for occasional short-term business travel * Able to work evenings and/or weekends as business needs dictate * Ability to follow all company and department policies and procedures DESIRED SKILLS: * 3+ years of experience in Insurance and/or Mortgage servicing industry * Knowledge of Lender Placed Insurance requirements * Working knowledge of Black Knight MSP system, FiServ LoanServ system, and/or ISGN LoanDynamix system * Experience with Microsoft Team Foundation Server (TFS) * Experience working with Business Requirement Applications (Modern Requirements) * Working knowledge of NGLS TrackGuard system, including CCS and TrackSource * Ability to write Microsoft SQL queries #LI-ML1 National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. JOB REQUIREMENTS About National General Holdings: National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform
Estimated annual salary
$92,454
average
Minimum
$75,669
Maximum
$110,306

TASKS

  • Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Troubleshoot program and system malfunctions to restore normal functioning.
  • Expand or modify system to serve new purposes or improve work flow.
  • Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.

SKILLS

  • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
  • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • WritingCommunicating effectively in writing as appropriate for the needs of the audience.
  • SpeakingTalking to others to convey information effectively.

KNOWLEDGE

  • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

National General Insurance

Type

Company - Public

Size

Large

Revenue

$2B to $5B

Location

Multiple locations

Industry

Insurance

Founded

1939

CEO

Barry Karfunkel

Job Filters

FILTER JOBS
Insurance Sales Agent & Trainee (2566) - Up to $2500 Bonus!National General InsuranceNorth Charleston, SC
Direct Auto Insurance is an Allstate Business Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in omni-channel sales? Thrive in a performance-driven environment where you’re recognized and...Read more
Account Implementation CoordinatorNational General InsuranceMilwaukee, WI
Primary Purpose: In this role, the Account Implementation Coordinator will be a liaison between Sales and Account Management to oversee the implementation and onboarding process to ensure a smooth experience for New Mid-Market Employers. Essential Duties...Read more
Claims Adjuster TraineeNational General InsuranceDowners Grove, IL
Entry Level Up to $2500 New Hire Bonus!! Primary Purpose: Studies and successfully completes the Claims Training Program including but not limited to company orientation, company prepared training programs, outside courses as deemed appropriate, and on-the...Read more
Sales RepresentativeNational General InsuranceScottsdale, AZ
Previous Sales Experience is NOT Required, but a Motivated, Outgoing & Positive Attitude is! Come and see why National General Insurance has been voted as a “Great Place to Work” for 2 Years in a Row! Earn a New Hire Completion Bonus up to $10,000.0...Read more
Field Claims RepresentativeNational General InsurancePensacola, FL
Primary Purpose: Responsible for creating an estimate of damages to 1st and 3rd party material damage of Specialty Vehicles (i.e. RV and Commercial vehicles) within an assigned territory. This includes focusing on the needs of loss participants...Read more

Closed Job Filters

FILTER JOBS
Business Systems Analyst IINational General InsuranceWatauga, TX
JOB DESCRIPTION PRIMARY PURPOSE: Provide technical and analytical support to business processes within National General. Responsible for working directly with the Business Unit, IT, Clients, Vendors,Read more
MD Field Claims RepresentativeNational General InsuranceRaleigh, NC
Primary Purpose: Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition of claims. Study and successfully completeRead more
Ancillary Specialist - Dental,Vision,LifeNational General InsuranceBoise, ID
Primary Purpose: Responsible for generating a predetermined sales volume through a network of licensed agents. Essential Duties and Responsibilities: Following is a summary of the essential functionsRead more
Field Claims RepresentativeNational General InsuranceAlbany, NY
JOB DESCRIPTION PRIMARY PURPOSE: Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition of claims. ESSENTIAL DUTIESRead more
House CounselNational General InsuranceGarden City South, NY
JOB DESCRIPTION PRIMARY PURPOSE: Responsible for handling the highest exposure and most complex assigned litigation from inception through trial and to ensure all internal case handling and reportingRead more
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