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Account Control Technology, Inc. jobs

Company

Salary

Skills

Company Description

Account Control Technology, Inc. (ACT) is an account receivable management company. It acts as a third-party collection agency and a fully licensed government contractor in Southern that maintains the highest data security standards. ACT was set up in 1990. The corporate head office is located in Kings Mills, Ohio, the United States. The other satellite offices are based in Bakersfield, San Angelo, Dallas, and Mason. The parent organization is Account Control Technology Holdings, Inc. Dale Van Dellen is the founder/Chairman of ACT. The Chief Executive Officer is Mike Meyer. ACT delivers services in consultative debt recovery, handle legally enforcement claims, portfolio management services, and other business process outsourcing services for industries related to consumer finance, education, government, telecom, utility service facilities, and more.

Job Description

Account Control Technology, Inc. (ACT) was established in 1990, driven by the need to improve debt collection and recovery practices. ACT quickly acquired clients nationwide due to its highly successful consultative approach and focus on service. ACT is now one of the nation?s leading debt recovery, accounts receivable management (ARM) and business process outsourcing companies.We are currently seeking ambitious, self-motivated, driven TEAM MEMBERS for a challenging, intense and ever-evolving career in the collections arena. This an opportunity to join an established team; immediately benefiting from the wealth of collective experience from our team while being supported by a strong and savvy, management team.Our Team Members must work well in team settings and have the ability to problem solve, negotiate, and multitask. Organizational skills, verbal, written, and communication skills are a must.

Are you a positive individual with goals and looking for a company who can help you reach them? Then Account Control Technology Inc. (ACT) is the company for you! ACT believes in giving their people the tools, resources, training, support?and?encouragement to be successful. ACT also offers advancement opportunity. Don?t miss out on this opportunity, limited job openings for positive individuals.

Named One of Cincinnati's Best Workplaces for two years in a row! Advancement Opportunities - Over 120 internal promotions since opening the Mason office in 2011

As a Collection Specialist, you will negotiate with borrowers to arrange for the payment of defaulted or delinquent debts on behalf of a wide variety of different clients. This may involve?skip?tracing to establish contact with borrowers, then either working out a payment plan or escalating the account to our legal department.

Your specific duties as a Collection Specialist will include:
  • Contacting borrowers on the telephone (approximately 7.5 hours per day) to collect past due accounts
  • Negotiating payment arrangements with the objective of obtaining payment in full
  • Documenting borrower files
  • Reviewing accounts for legal qualifications
  • Working with borrowers to reach a voluntary payment arrangement
  • Verifying personal contact data such as address, telephone number?and place of employment
  • Skip tracing to determine residence and or place of employment
  • Following all federal, state and local laws
  • Evaluating and assessing borrower?s credit and financial situation
  • Meeting monthly performance expectations
  • Performing other duties as requested, directed or assigned
  • Regular Attendance is required
  • d Must be 18 years or older to apply Specific qualifications for the Collection Specialist position include:
  • High school diploma OR GED; some college a plus, particularly a Finance or Business major
  • Ability to work in a fast-paced team environment
  • Understanding of legal system
  • Basic math skills
  • Basic computer skills, MS Office, preferred
  • Willingness to submit to background and drug screen
  • Office experience preferred
  • Customer service or sales background, a plus
  • INDSJ

    The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and requirements. Account Control Technology, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

    Estimated annual salary
    $26,927
    average
    Minimum
    $21,617
    Maximum
    $37,792

    TASKS

    • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
    • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
    • Explain products or services and prices, and answer questions from customers.
    • Obtain customer information such as name, address, and payment method, and enter orders into computers.

    SKILLS

    • Reading ComprehensionUnderstanding written sentences and paragraphs in work related documents.
    • Active ListeningGiving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • SpeakingTalking to others to convey information effectively.
    • Social PerceptivenessBeing aware of others' reactions and understanding why they react as they do.

    KNOWLEDGE

    • Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
    • Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

    Account Control Technology, Inc.

    Type

    Company - Private

    Size

    Large

    Revenue

    $100M to $500M

    Industry

    Accounting/Finance

    Founded

    1990

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