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3.4
4 ratings
3.5
Salary & Benefits
3.8
Professional growth
3.5
Work-Life balance
3.0
Recognition & Support
3.3
Culture & Values
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CallMiner is a software company headquartered in Waltham, MA that develops speech analytics and interaction analytics software. Founded in 2002, the company uses Artificial Intelligence to extract insight from the conversations between businesses and their customers, typically through the contact centre, these conversations can be voice-based and occur over the phone, or text-based and occur over digital mediums such as online, chat, email, social media messaging, and more. As of December 2019, CallMiner has raised six rounds of venture funding. Its largest and latest investment was 2019’s funding from GS Growth. Moreover, CallMiner is a great place to work as the firm shares a collaborative and candid work environment where employees are valued, recognized and rewarded for their untiring efforts. The Firms offers comprehensive and competitive benefits which include Medical, Dental and Vision Coverage plans, Flexible Spending Accounts, 401k retirement plans, Paid Time Off, Fitness reimbursements, Voluntary benefits, and more.

Company - Private
$5M to $10M
Small
Multiple locations
Computer Systems Design Companies
2002

Departments

What departments CallMiner employees work at?
DepartmentsRatio
other occupation56.8%
Computer / IT43.2%
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Similar companies

See what companies are similar to CallMiner
Aspect Software
Computer Systems Design Companies
Large size
BitSight Technologies
Software Publishing Companies
Medium size
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Team

Professional experience

Professional Growth

How many years of experience do CallMiner employees have before joining?
Years of experience at CallMiner: Newcomers: 11%, Experiencers: 12%, Experts: 17%, Veterans: 60%. CallMiner employees have 8+ years experience on average before joining.
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Professional Growth

Where did CallMiner employees work before joining?
Where they've worked before CallMiner: Adknowledge, BlueTread, CenturyLink. Typical CallMiner employees have worked at Adknowledge.
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Adknowledge
BlueTread
CenturyLink

Professional Growth

What industries did CallMiner employees work in previously?
Industry Background: The most typical industries of CallMiner: Computer Systems Design Companies, Software Publishing Companies, Telecommunications Companies, Design Firms, Consulting Companies. CallMiner employees most likely come from a Computer Systems Design Companies industry background.
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Professional Growth

Where did CallMiner employees work before joining?
Past employers' size at CallMiner: Small: 42%, Medium: 19%, Large: 39%. Most CallMiner employees have previously worked at small companies.
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Educational background

Educational background

What did employees at CallMiner study?
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Top educational institutions

Where did employees at CallMiner study?
Florida Gulf Coast University
Florida SouthWestern State College
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Employee data

Professional Growth

How long do people stay in a role at CallMiner?
Time employed at CallMiner: <1: 25%, 1-3: 43%, 4-8: 22%, 9-13: 6%, 14-20: 4%, 20+: 0%. Most CallMiner employees stay with the company for 1-3 years which is the same as the industry average.
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Culture & Values

How does CallMiner rank for age & gender diversity?
Gender ratio at CallMiner: 77.2% Male and 22.8% Female. Age ratio at CallMiner: 16-20: 0%, 21-30: 32%, 31-40: 39%, 41-50: 19%, 51-60: 10%, 60+: 0%. CallMiner rates - 7.2% less female than the industry average. Most CallMiner employees are 31-40, which is on par with the industry median age range.
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Career advancement

Professional Growth

How does CallMiner rank for career advancement?
Career advancement at CallMiner: high. CallMiner ranks high for career advancement which is above the industry average.
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Professional Growth

What companies do CallMiner employees go on to work at?
Future employers of CallMiner: 360° Painting, AI Foundry, Akamai, Alesco Data, Aruba, a Hewlett Packard Enterprise company. People who work at CallMiner most typically go on to work for the 360° Painting.
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360° Painting
AI Foundry
Akamai
Alesco Data
Aruba, a Hewlett Packard Enterprise company