Capital One
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Team
Professional experience
Years of experience
How many years of experience do Capital One employees have before joining?
Where they've worked
Where did Capital One employees work before joining?
Commercial Banking Companies
Large size
Financial Transactions Processing
Large size
Industry background
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Past employers' size
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Employee data
Time employed
How long do employees stay at Capital One?
Age diversity
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Gender diversity
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Top roles
What are the top roles at Capital One?
| Top roles | Ratio |
|---|---|
| Software Engineer | 6.6% |
| Vice President | 2.3% |
| Manager | 2.1% |
| Process Manager | 1.9% |
| Product Manager | 1.5% |
| Customer Service Representative | 1.5% |
| Principal | 1.4% |
| Relationship Banker | 1.4% |
| Business Analyst | 1.4% |
| Data Analyst | 1.4% |
Career advancement
Career advancement
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Future employers
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Summary
Company information
History
Founder-led by Chairman and CEO Richard Fairbank, Capital One Financial Corporation is a diversified banking company focused primarily on consumer and commercial lending and deposit origination. The company pioneered the use of prSee more
Address
Multiple locations
Size
Large
Founded
1994
CEO
Richard D. Fairbank
Type
Company - Public
Revenue
Over $10B
Industry
Financial Transactions Processing / Reserve / Clearinghouse Companies
Website
Departments
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Jobs
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Q&A about Capital One
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Reviews
Get the scoop on what others who have experience with this company think of working there. Have some insight? Join the conversation and help other job seekers by leaving a review.
April 8, 2021
Started out in auto which was decent, wanted to progress and moved up as far and promotions and that's when everything went left. Unprofessional biiig time in business banking. It was ridiculous for the employees and the customers. Tried to report all the unprofessional parts that was going on and "NO ONE " wanted to listen, and it's like you're marked and treated unfairly after you report the wrong doing. Sad...
Pros and Cons
Good Benefits
Unprofessional management team
Service help desk Analyst
Plano, TX - April 30, 2021
It os a nice place to work,bit the management is not the best,there is a lot of favoritism and if you work as a temporary contractor you are not recognized as an employee they see you as a number and you do not get any review and if they do not need you they let you go with no explanation,it is a lot to learn because they have in-house applications and softwares that you can use and have some hans on. They give you a load of work every month bigger and bigger and you do not see any raise,if you ask for one they limit you to use the tools to help the customers and make you look bad and come back to you stating that you cannot get the raise because of your performance. For college students or just to get some experience it is ok.
Pros and Cons
Free snaks
No advance or raises
Underwriter
May 17, 2021
I enjoyed every moment working for this company. I had the best and most understanding manager. Belonged to a great team. Would not hesitate to go back if there is availability of remote underwriting positions
Pros and Cons
Friendly office
Hard to be promoted within
Customer Service Agent
Fishers, IN - May 20, 2021
Covid put a halt on previous job. Answered an ad, got hired within 2 weeks. Was given equipment, laptop, headset, hard drive to use as long as I was employed. Training was a blast! Was like zoom meetings. It is a great place to work, I just missed my other profession.
Pros and Cons
Remote, lots of engagement
Shift bid,work every weekend
Coordinator
Glen Allen, VA - November 23, 2021
Bad managers racist and not very favorable of you if your not a robot. Great work place some good people
Pros and Cons
Great benefits
No culture
Richmond, VA - December 10, 2021
Well known for cyclical layoffs. I've known too many professionals impacted by this company's lack of employee loyalty.
Pros and Cons
Pay can be higher but not worth it compared to work life balance.
Lack of work life balance if you're not in management.
Senior Coordinator
Richmond, VA - January 3, 2022
My main concern was to help our customers resolve disputes with merchants and have a positive outcome.
Pros and Cons
Many perks for the years I worked there
My department was phased out
Customer Account Representative Accepting Applications
Birmingham, AL - February 5, 2022
My time with capital one was a rewarding time. I enjoyed helping costumers with their various account needs.
It was a Joy to help so many suggesting products and services that would benefit them. I’d love to get back to it.
Pros and Cons
Professional Company.
I don’t know.
Risk Management Specialist
Chester, VA - March 2, 2022
Great company to work for. Loved all of my supervisors and coworkers. Benefits are excellent. Wonderful morale.
Pros and Cons
Benefits, morale
Professional growth was scarce for everyone
Customer Service Agent
Lincoln, NE - August 29, 2022
Capitalone has the best benefits than any other company I have worked for. Wonderful place to work for!
Pros and Cons
Wonderful benefits
Can’t think of anything
Performance Engineer
September 29, 2022
Great place to work. But since covid everything changed. Do not see lots of good buddies any more.
Pros and Cons
No comments
No comments
Sr. Fraud Investigator
Portland, OR - September 30, 2022
I was only able to work here for about a year before they closed down and moved locations. This was a fun place to work, stressful at times (especially if you’re shy) but pay and bonuses were worth it. My boss was absolutely amazing and made you feel more comfortable when you were stressed or frustrated.
Pros and Cons
Fun atmosphere, training, company outings, games, bonuses
Dealing with irate customers on phone
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