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CaptionCall is a service that provides captioned telephones to those with hearing loss who have trouble hearing on the phone. CaptionCall employs innovative technology and a communications assistant to swiftly offer written captions of what callers say on a large, easy-to-read screen, similar to captioned television. CaptionCall is only available to people who have a medically recognized hearing disability that requires them to utilise it. The federal government's Interstate Telecommunications Relay Service budget supports the CaptionCall service. The Americans with Disabilities Act (ADA) mandates that people with hearing impairments receive functionally equal communications. This fund was created to meet that mandate.
Departments
What departments CaptionCall employees work at?
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Similar companies
See what companies are similar to CaptionCall
Telecommunications Companies
Large size
Telecommunications Companies
Large size
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Team
Professional experience
Professional Growth
How many years of experience do CaptionCall employees have before joining?
Years of experience at CaptionCall: Newcomers: 36%, Experiencers: 17%, Experts: 15%, Veterans: 32%. CaptionCall employees have less than 3 years experience on average before joining.
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Professional Growth
Where did CaptionCall employees work before joining?
Where they've worked before CaptionCall: Convergys, Interactive Care, Jimmy John. Typical CaptionCall employees have worked at Convergys.
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Convergys
Interactive Care
Jimmy John
Professional Growth
What industries did CaptionCall employees work in previously?
Industry Background: The most typical industries of CaptionCall: Colleges / Universities, Niche Retailers, Food & Beverage Retailers, Computer Systems Design Companies, Limited-Service Restaurants. CaptionCall employees most likely come from a Colleges / Universities industry background.
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Professional Growth
Where did CaptionCall employees work before joining?
Past employers' size at CaptionCall: Small: 39%, Medium: 12%, Large: 49%. Most CaptionCall employees have previously worked at large companies.
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Educational background
Educational background
What did employees at CaptionCall study?
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Top educational institutions
Where did employees at CaptionCall study?
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Employee data
Professional Growth
How long do people stay in a role at CaptionCall?
Time employed at CaptionCall: <1: 9%, 1-3: 41%, 4-8: 49%, 9-13: 1%, 14-20: 0%, 20+: 0%. Most CaptionCall employees stay with the company for 4-8 years which is the same as the industry average.
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Culture & Values
How does CaptionCall rank for age & gender diversity?
Gender ratio at CaptionCall: 57.0% Male and 43.0% Female. Age ratio at CaptionCall: 16-20: 2%, 21-30: 62%, 31-40: 17%, 41-50: 9%, 51-60: 7%, 60+: 3%. CaptionCall rates - 7.0% less female than the industry average. Most CaptionCall employees are 21-30, which is below the industry median age range.
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Professional Growth
What are the top roles at CaptionCall?
Top roles of CaptionCall: Communications Assistant, Supervisor, Trainer, Account Manager, Assistant. The top role at CaptionCall is Communications Assistant.
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Communications Assistant
Supervisor
Trainer
Account Manager
Assistant
Career advancement
Professional Growth
How does CaptionCall rank for career advancement?
Career advancement at CaptionCall: medium. CaptionCall ranks medium for career advancement which is above the industry average.
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Professional Growth
What companies do CaptionCall employees go on to work at?
Future employers of CaptionCall: 1-800 CONTACTS, Discover, Dixie State University, Intuit, Sorenson Communications. People who work at CaptionCall most typically go on to work for the 1-800 CONTACTS.
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1-800 CONTACTS
Discover
Dixie State University
Intuit
Sorenson Communications
