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2.9
65 ratings
3.2
Salary & Benefits
2.9
Professional growth
2.9
Work-Life balance
2.8
Recognition & Support
2.9
Culture & Values
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Richmond, Virginia-based used-car retailer CarMax runs 195 stores across the US. The Fortune 500 company’s mission is to drive integrity by being honest & transparent in every interaction. CarMax values integrity, embraces diversity, treats everyone with respect, and strives to deliver the best product and experience. The firm invests in its associates and provides them opportunities to thrive. If you are devoted to giving back to the community you live and work in, The CarMax Foundation will give you the chance to make a difference by volunteering. Whether you are about to graduate or you have just finished trade school, you are a veteran or a candidate with many years experience, the multi-award winning company will reward your contribution with an array of benefits. At CarMax you can take advantage of flexible vacation time, health coverage, associate vehicle discounts, and a retirement savings plan.

Company - Public
Over $10B
Large
Multiple locations
Niche Retailers
1993
Bill Nash
What departments CarMax employees work at?
DepartmentsRatio
other occupation27.8%
Sales - Other25.6%
Buyers / Purchasers11.4%
Sales Managers & Supervisors8.2%
Management6.7%
Office Clerks6.4%
Computer / IT6%
See what companies are similar to CarMax
Motor Vehicle Retailers
Large size
Advertising
Large size

Team

Professional experience

How many years of experience do CarMax employees have before joining?
Years of experience at CarMax: Newcomers: 25%, Experiencers: 18%, Experts: 20%, Veterans: 37%. CarMax employees have 8+ years experience on average before joining.
Where did CarMax employees work before joining?
Where they've worked before CarMax: Best Buy, Capital One, Circuit City. Typical CarMax employees have worked at Best Buy.
Best Buy
Capital One
Circuit City
What industries did CarMax employees work in previously?
Industry Background: The most typical industries of CarMax: Niche Retailers, Clothing Retailers, Food & Beverage Retailers, Motor Vehicle Retailers, Limited-Service Restaurants. CarMax employees most likely come from a Niche Retailers industry background.
Where did CarMax employees work before joining?
Past employers' size at CarMax: Small: 25%, Medium: 9%, Large: 66%. Most CarMax employees have previously worked at large companies.

Educational background

What did employees at CarMax study?
Where did employees at CarMax study?
James Madison University
University of Phoenix-Utah

Employee data

How long do people stay in a role at CarMax?
Time employed at CarMax: <1: 9%, 1-3: 29%, 4-8: 39%, 9-13: 13%, 14-20: 8%, 20+: 2%. Most CarMax employees stay with the company for 4-8 years which is the same as the industry average.
How does CarMax rank for age & gender diversity?
Gender ratio at CarMax: 74.9% Male and 25.1% Female. Age ratio at CarMax: 16-20: 1%, 21-30: 47%, 31-40: 30%, 41-50: 14%, 51-60: 6%, 60+: 2%. CarMax rates - 18.9% less female than the industry average. Most CarMax employees are 21-30, which is below the industry median age range.

Career advancement

How does CarMax rank for career advancement?
Career advancement at CarMax: medium. CarMax ranks medium for career advancement which is above the industry average.
What companies do CarMax employees go on to work at?
Future employers of CarMax: AT&T, AutoNation, Bank of America, Capital One, DriveTime. People who work at CarMax most typically go on to work for the AT&T.
AT&T
AutoNation
Bank of America
Capital One
DriveTime

Find your job at CarMax

CarMax Reviews and Ratings

Have some insight of CarMax?
Get the scoop on what others who have experience with CarMax think of working there or join the conversation by leaving a review.
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Sales Associate
Olathe, KS - June 11, 2023
Fun and supportive culture
3.6
Ratings
3
Professional growth
5
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
4
Culture and Values
Not a lot of flexibility in the hours so it’s hard on those with young families. The money was great, they brought in mentors to support our learning and training at the customer experience center so I was confident in my job. Lots of recognition and check-ins with group and team meetings. Overall a great place to work, just the commute was personally straining for me. I would go back, one of my favorite jobs.

Pros and Cons
Great pay, company celebrations, good people, hour lunches.
Rigid schedule
avatar-of-creator
Management
April 19, 2023
Can not trust
1.8
Ratings
2
Professional growth
3
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
2
Culture and Values
They speak of good values, but I found a pocket of not being able to trust my manager. I had my bosses family member reporting to me, and I could not trust the teamwork. Tough work life.

Pros and Cons
Pay if you are a manager.
Can’t trust the regional team.
avatar-of-creator
Senior Sales Consultant
Oxnard, CA - January 25, 2023
Thirteen years of experience...
3.8
Ratings
3
Professional growth
3
Salary & Benefits
4
Work-Life balance
4
Recognition & Support
5
Culture and Values
Beginning as an sales consultant, it was incumbent upon me to learn our inventory systems, (i.e. makes, models, features, etc), office procedures for sales and appraisals, and how to submit and interpret results of credit apps. Once mastered, the sales position is easier. As with any sales position, the harder and smarter one works, the better the income.

Pros and Cons
Occasional lunches, birthday recognition, and accomplishments announced at quarterly meetings.
Shifts varied week to week, difficult to predict a day off or setting personal appts.
avatar-of-creator
Saleperson
Covington, LA - November 17, 2022
mangers play favorites to little pay for work
2.0
Ratings
2
Professional growth
2
Salary & Benefits
3
Work-Life balance
2
Recognition & Support
1
Culture and Values
managers play favorites and pay is to little for all the work CS3,s have to do while the favorites sit on their butt all day and steal sales from the phone.

Pros and Cons
The checks don t bounce
Little pay for the work load
avatar-of-creator
Sales Representative
Inglewood, CA - June 14, 2022
Sphincter Analysis
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
This place needs to be made into a comedy. You are made accountable for breathing in and breathing out. It is part of the managers job to write you up, good or bad, for anything they can find almost on a daily basis. They call them observations. Depending on the manager and how they feel about you they can only write bad observations. Even making them up. I believe they do this so that if there ever is an issue, they have plenty of ammunition to let you go. If you want to be scrutinized for and watched everything you do and say, then this is the place for you. Micromanaging at its worst.

Pros and Cons
It was satisfying helping customers get into cars especially when they thought they couldn’t
Everything else
avatar-of-creator
Sales Associate
Loveland, CO - May 17, 2022
Lazy work
1.8
Ratings
2
Professional growth
3
Salary & Benefits
2
Work-Life balance
1
Recognition & Support
1
Culture and Values
Surrounded by a bunch of amateurs That don’t wanna step it up. Managment is lazy and have no common sense. Absolutely no leadership skill at all. They ask for feed back just to check the corporate box and won’t do anything to improve.

Pros and Cons
The staff all hates it together so we all have something in common.
Managment is lazy, pay structure is demeaning, upper Managment doesn’t care about you at all.
avatar-of-creator
Sales
Chattanooga, TN - February 15, 2022
horrible place
1.0
Ratings
1
Professional growth
1
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
very low pay, lots of free labor, management only worried about their bonuses, long hours and very biased towards people and their past. They do not respect religious beliefs nor people trying to change and better their lives. horrible place to work overall.

Pros and Cons
none as its no good
long hours low pay unfair labor practices
avatar-of-creator
Operations Manager
San Diego, CA - January 12, 2022
Never again
2.4
Ratings
4
Professional growth
5
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
The Companys Human Resorces dept did not support Senior Managements decisions when trying to hold employees accountable

Pros and Cons
Worked very long hours daily
No support
avatar-of-creator
Richmond, VA - October 27, 2021
Not for Women
2.0
Ratings
2
Professional growth
5
Salary & Benefits
1
Work-Life balance
1
Recognition & Support
1
Culture and Values
They tell you they are female focused. They lie. It's a great place to start your career, just don't stay too long.

Pros and Cons
Discounts on cars
Poor management
avatar-of-creator
Parts Specialist
Garland, TX - July 20, 2021
Good and Fun
3.2
Ratings
3
Professional growth
3
Salary & Benefits
2
Work-Life balance
4
Recognition & Support
4
Culture and Values
It's nice working for Carmax. I just want something different. Not enjoying my time at Carmax anymore To many chiefs.

Pros and Cons
Sometimes free lunch
Not enough pay

How do I match this company?

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Discussion about CarMax

Want to know more about CarMax?
Share your thoughts and ideas about CarMax with others in our community.
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What year was CarMax founded?
avatar-of-creator
Sophie HayesSeptember 21, 2020
1993.
What industry is CarMax in?
avatar-of-creator
Liam BrownSeptember 21, 2020
they’re in Retail.
What’s the stock symbol of CarMax?
avatar-of-creator
Sophie HayesSeptember 21, 2020
KMX.
Where’s CarMax’s HQ located?
avatar-of-creator
Liam BrownSeptember 21, 2020
The HQ is at Richmond, VA.
gender breakdown at CarMax?
avatar-of-creator
Sophie HayesSeptember 21, 2020
gender ratio is 25.1% female, 74.9% male.
What’s CarMax’s yearly revenue?
avatar-of-creator
Liam BrownSeptember 22, 2020
over $10b, i think
What’s the name of CarMax’s CEO?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
Bill Nash.
How long do people usually work for CarMax?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
4-8 year(s).
avatar-of-creator
May 17, 2022
1year
What size of companies did CarMax employees used to work for?
avatar-of-creator
Liam BrownSeptember 23, 2020
Most worked for large businesses before.
How often do employees get promoted at CarMax ?
avatar-of-creator
Liam BrownSeptember 23, 2020
advancement opportunities are medium
Top future employers of CarMax employees?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
AT&T, AutoNation, Bank of America, Capital One, DriveTime, Self Employed, Tesla, Wells Fargo.
Who are the top previous employers of CarMax employees?
avatar-of-creator
Benjamin GardnerSeptember 23, 2020
Best Buy, Capital One, Circuit City, Lowe's, Target, The Home Depot, US Army, Walmart.
How old are CarMax’s employees in general?
avatar-of-creator
Sophie HayesSeptember 23, 2020
21-30.
Where did most of CarMax employees go to school?
avatar-of-creator
Liam BrownSeptember 23, 2020
James Madison University, University of Phoenix-Utah, University of Richmond, University of Virginia-Main Campus, Virginia Commonwealth University.
Can someone help with info about whats it like to interview for CarMax?
avatar-of-creator
May 17, 2022
Know how to talk, they will take just about anyone. No skill required.
which days CarMax pays their employees?
What kind of degree does CarMax want from applicants?
avatar-of-creator
May 17, 2022
Any
Can someone tell me about the vacation policy at CarMax?
Is it forbidden to wear flip flops to work at CarMax?
avatar-of-creator
May 17, 2022
Yes
Did you get a raise after your 3-month probationary period at CarMax?
avatar-of-creator
May 17, 2022
Nope
What was the size of the company you worked for before joining CarMax?
is 401K included in benefits at
avatar-of-creator
May 17, 2022
Full timers
Did you leave CarMax on good terms?
Does CarMax pay attention to its employees with career advancement plans?
What is the mission of CarMax?
avatar-of-creator
Sophie HayesSeptember 23, 2020
"To provide our customers great quality cars at great prices with exceptional customer service.".
working here is stressfull and not worth it, i have researched and most people are complaining about low pay and less benefits 😬
avatar-of-creator
August 22, 2023
Yes its true, commission is not too high 😑
avatar-of-creator
August 22, 2023
The hours here make a life difficult.
Do they provide the dress code? do all depts follow dress code?🤔
avatar-of-creator
July 6, 2023
Different dresscode provided to direct sales consultants
avatar-of-creator
July 9, 2023
A compnay printed T shirt and jeans for line workers 🎽
i love working from hom so is there any work from home thingie here 😬
avatar-of-creator
August 11, 2023
depends on position but mostly not available
avatar-of-creator
August 12, 2023
onlu for managers
i have heared about long working shifts here, over time hours, night shifts, evening shift, as well as inconsistent schedules 🤔
avatar-of-creator
August 13, 2023
stores dont have night shifts last time is 21:00
avatar-of-creator
August 14, 2023
Overnight shift is 7pm-6am 😌
I have heared from pervious employee that she they are fully dependent on commisions, no base pay for sales person
avatar-of-creator
August 3, 2023
No base pay, they earn per sale and bought 😊
avatar-of-creator
August 4, 2023
no basic pay, but i think they are planning to open some base pay for them 😉
how often do we receive pay raise 🤔
avatar-of-creator
July 25, 2023
never i think 😕
avatar-of-creator
July 26, 2023
maybne once a year? hmm i m not sure u shuld google it
how was tge interview process 😬
avatar-of-creator
June 23, 2023
brief phone based interview😊
avatar-of-creator
June 23, 2023
for me it was lengthy w different managers which seems like a waste of time:(
benefits are likely to be good for the full time employees, i have seen they have good holidays, insurance, and PTOs policies 😃
avatar-of-creator
August 13, 2023
yup good benefits i would say, many things like paid time off, vacation days, insurance, health and accidental coverage etc
avatar-of-creator
August 14, 2023
Average benefits. But yes, every employee after probation period is eligible to avail the benefits 😁
I was searching about it and i found they dont allow visible tattoos, colored hair, or long nails 😶
avatar-of-creator
August 24, 2023
if you'not customer facing, you can have any of these ☺
avatar-of-creator
August 24, 2023
if you are in store no tattoo, colored hairs, and long nails allowed, strict dress code
what is average pay for a sales person? i have sales consultant experience and i am looking to join
avatar-of-creator
August 17, 2023
$200 per car sold
avatar-of-creator
August 19, 2023
average salary is $67,000 per year 😇
What are some mandatory test at the time of hiring? what i should prepare for? 😬
avatar-of-creator
July 8, 2023
They used an oral swab
avatar-of-creator
July 8, 2023
Simple blood test and Covid Test 😌
whats the best part of workin here :D
avatar-of-creator
August 15, 2023
competitive payy hehe
avatar-of-creator
August 15, 2023
the environment for me love it!!!😁
Do office administrator/ assistant have to sit late night when its over time in dept?
avatar-of-creator
August 24, 2023
Nope 😅
avatar-of-creator
August 24, 2023
No, they work on standard time overtime is for dept workers 😇
its mostly ok for stdents
avatar-of-creator
July 24, 2023
nah we need full-time bruh
avatar-of-creator
July 25, 2023
dude we get to learn alot about different cars even if its part-timr 😊
Can someone plz tell me, how do you feel about going to work each day here?
avatar-of-creator
August 16, 2023
I enjoy the culture.🙂
avatar-of-creator
August 17, 2023
Feels good😘
Whats is the minimum pay out for production workers and other back-side workers, other than sales and store employees 😶
avatar-of-creator
August 16, 2023
20USD hourly
avatar-of-creator
August 18, 2023
3K USD monthly 😌
how is feedback delievered from manager 🤔
avatar-of-creator
July 19, 2023
written and verbal both😊
avatar-of-creator
July 20, 2023
no idea bruh research about it
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Isabella Holmes Career Advocate
Isabella Holmes
Career Advocate
Are you and CarMax a perfect pairing? Let's explore your common touchpoints.
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